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Logistics, Fulfillment & Supply Chain: Definitions and Services by eShop Logistic ESL

LOGISTICS, FULFILLMENT AND SUPPLY CHAIN: ESL DEFINITIONS AND SERVICES

 

www.eshoplogistic.com and its Fulfillment for Europe , Fulfillment for USA , Fulfillment for Italy , Fulfillment for Asia , Fulfillment for Americas Network is able to offer services for various types of companies, from the largest to the smallest ones , also for start-up ecommerce projects but with compelling prospects or famous brands.

www.eshoplogistic.com offers a wide range of B2B logistics solutions and B2C logistics solutions (business-to-business and business-to-consumer), a sector that records significant growth values year after year.

The success of B2C is due to the increase in online purchases (from web and mobile), the development of new payment and shipping services and specialized solutions and companies for the sector.

B2B ecommerce fulfillment solutions concern operational logistics and supply chain solutions between commercial companies, be they suppliers or professional customers located at different points of the production chain.

An innovative, professional and advanced logistics company allows industrial and commercial entities to extend their range of action nationally and internationally without having to invest in new sales points or human resources .

ESL (www.eshoplogistic.com) provides professional operational management of logistics and fulfillment flows in Italy and around the world.

www.eshoplogistic.com (ESL) offers national shipping and international shipping services for B2C and B2B ecommerce through postal services, semi-postal services, drop shipping, cross docking, shipments with express couriers or shipping services.

On Demand it is possible to request cash on delivery (COD) payment services, ad hoc insurance, sending WhatsApp and SMS messages, emails, deliveries by appointment, deliveries to floors, porterage, same day delivery, deliveries with white gloves and much more. even more!

We provide warehousing services and goods storage services , guaranteeing quantity and quality controls on both incoming and outgoing goods.

We also provide storage in pallet places and on shelves or for hanging items.
We deal with pick & pack , i.e. logistical activities of picking up goods, order management, packaging, kitting, labelling, personalisation, gift packages and ad hoc solutions designed to guarantee the best purchasing and shipping experience for the end customer.

The order management service is carried out using scanners and innovative IT technologies, in order to guarantee precision and punctuality.

We pack goods of various types and sectors, even with requests for specific services such as personalized packaging, in series, with gift wrapping, silk paper, gift cards, management of serial numbers, management of batches and deadlines, etc.

We manage shipments with track & trace of goods (i.e. the goods monitoring system) with import/export declarations and customs management.

We guarantee an exceptional solution for the management of national and international returns, correlated with accurate checks, reporting and subsequent reconditioning of the packaging.

It is also possible to request extra services such as:

  • customization of sports clothing with logos, graphics or numbers;
  • label production;
  • sewing, embroidery, ironing, steaming, quality and safety seals;
  • production of photos and videos for e-commerce sites, in collaboration with established Italian and foreign studios (taking care, as necessary, of recruiting male and female models and choosing the locations);\
  • compilation of product technical data sheets, including photos taken at our facility.

Supply chain

What does supply chain mean?

As indicated on Wikipedia (and as reported below from the same source): Supply Chain means a supply chain, i.e. a complex logistical system made up of structures that convert raw materials into finished products and distribute them to final consumers (B2C) or to end customers (B2B).

Meanwhile, Supply Chain Management deals with the flow of goods within the supply chain in the most efficient way.

In sophisticated supply chain systems, used products can re-enter the supply chain at any point where the residual value is recyclable.

Supply chains connect value chains.

Suppliers in a supply chain are often classified by “tier”, with first-tier suppliers supplying directly to the customer, second-tier suppliers supplying to the first tier, and so on.

The phrase “Supply Chain” may have first appeared in a 1905 article in The Independent which briefly mentions the difficulty of “keeping an unbroken chain of supply with India” during the British expedition to Tibet.

The distribution chain therefore does not only concern the internal organization of the company, but also the coordination with suppliers and sub-contractors.

Fulfillment

What does Fulfillment mean?

As indicated by Wikipedia (and as we report below thanks to the same source): fulfillment Fulfillment house and Fulfillment Center (in British English: Fulfillment House and Fulfillment Center ) are modern terms to indicate a packaging warehouse . The terms were coined in the mid-1990s: “fulfillment center” usually refers to an in-house packaging warehouse, while “fulfillment house” tends to be used for companies that specialize in contract warehousing and packaging.

 

Origin of the term

The use of the word “fulfilment” in relation to freight shipments derives from the terms “order fulfillment” and “product fulfillment”, introduced by business management researchers analyzing supply chains in the late 1980s. This concept was soon picked up by public relations people working for packing warehouse companies, who felt that “distribution center” or “distribution house” sounded more positive and active than the old term “warehouse.” The terms are still so new and unknown outside that industry that “warehouse” is often added in parentheses or used as an alternative word in the same text, to explain to laypeople what “fulfillment center” or “fulfillment center” actually is. house of fulfillment”.

ESL ( www.eshoplogistic.com ) offers Fulfillment Italy and Fulfillment Europe services of great quality and success.

 

External or internal

Some companies, like Amazon, have their own fulfillment centers , while many smaller e-commerce companies outsource warehousing , picking, packing, and shipping tasks to outside logistics companies . These external fulfillment companies are known as third-party logistics providers (3PLs). Many larger companies with their own fulfillment centers also handle warehousing and shipping for other sellers. Amazon itself is an example of this, offering to handle warehousing and order fulfillment for third-party sellers.

Another very early example was Fingerhut, which expanded its fulfillment center in the 1990s to take on logistics services for other companies, including the company that eventually acquired Fingerhut: Federated Department Stores.[

 

Full Outsourcing

What does Full Outsourcing mean?

The term outsourcing indicates the outsourcing of some parts of the production process or support or sales processes.
Following the design and management phases of an e -commerce requires time and specific knowledge. In some cases, starting full outsourcing management can therefore prove very effective for a client .

The full outsourcing solution consists in entrusting the management of many or all operations to an external company .

The services offered by ESL are many:

The advantages of entrusting the management of B2B e-commerce logistics and B2C e-commerce logistics to a team of expert professionals are numerous: for example, reducing set-up costs, optimizing operational activities, reducing staff, using the latest technologies generation.

 

TAGS: B2B e-commerce fulfillment , B2B e-commerce fulfillment , B2C e-commerce fulfillment , B2C e-commerce fulfillment , Logistics outsourcing , full outsourcing , Italian supply chain

The Importance of Inbound in Logistics, Fulfillment and Supply Chain

THE IMPORTANCE OF “INBOUND” IN LOGISTICS AND SUPPLY CHAIN

www.eshoplogistic.com is a company specialized in logistics services for e-commerce sites , B2B logistics , retail logistics , wholesale logistics , industrial logistics and omnichannel logistics .

www.eshoplogistic.com offers efficient, fast, flexible, sustainable, competitive and high quality solutions thanks to the latest technologies, for hanging garments and for goods packaged, flat and/or on pallets.

  • We have unlimited storage capacity thanks to our logistics facilities in Italy, partner logistics sites in Europe, USA and America logistics and APAC.
  • We offer single package, pallet, partial or full load shipping services, optimizing transport. For example, hung goods and those packaged and in boxes are shipped together, in a single solution.
  • We use advanced IT systems for stock management (WMS), systems for managing shipments, transport and related tracking numbers (TMS), systems for managing customer assistance and related tickets (CRM).

In Logistics it is very important to immediately start managing operations in the correct way so as not to have inventory and order management problems later.

Consequently, www.eshoplogistic.com pays maximum attention right from the moment the goods are received.

In the INBOUND phases, once the goods have been unloaded, checked, they will be scanned and checked, with the possibility of value-added services such as quality control , quantity control , kitting and on-demand services managed with maximum collaboration with the customer and unsurpassed flexibility in compliance with the most stringent and professional KPIs.

Every imperfection will be documented, recorded in the systems and alert tickets will be sent to the customer. We also offer the possibility of documenting imperfections with photographic systems.

Each of our systems is managed in the cloud and on the web, with the possibility for customers to access online, extrapolating statistics, data and essential information. We also offer the possibility of reporting, access and personalized functionality .

Our warehouses are present:

San Zenone Al Lambro (Milan) and Latina (Rome).

solutions in the USA : in Chicago (Illinois) and Miami (Florida) with the possibility of further locations thanks to our partners.

Network partners in Europe, Americas, Asia.
• Unlimited warehouse spaces
• Unlimited locations for pallets and bins

Thanks to our logistics network we can identify suitable solutions for your needs and help you in your foreign expansion.

For more information on B2C ecommerce logistics services

For more information on B2C e-commerce logistics services

Find out more about B2B logistics services

Find out more about Supply Chain services

Find out more about Warehouse Management

Find out more about Logistics Management

Logistics for e-commerce

The e-commerce logistics solutions of www.eshoplogistic.com are valid for online sales of Fashion & Apparel , Beauty & Cosmetics , Lifestyle, Luxury , Dry foods, Sports, Footwear, Objects, offering logistics services for e-commerce , e-commerce web projects with logistics, shipping and transport management , with locations in Milan, Rome, Europe, the Americas, Asia.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

E-commerce B2C Logistics: A Comprehensive Guide to Supply Chain and Fulfillment

In the digital age, e-commerce B2C (Business to Consumer) logistics has taken on a central role in determining the success of online businesses. The supply chain and fulfillment are key components of this process, directly influencing customer satisfaction and operational efficiency. In this article, we will delve into the importance of e-commerce B2C logistics, the role of the supply chain and fulfillment, and how multilingual customer service and full outsourcing can optimize business operations.

E-commerce B2C Logistics: Fundamentals and Importance

E-commerce B2C logistics encompasses all the activities required to manage and deliver products from producers to end consumers. This process includes inventory management, warehousing, packaging, shipping, and returns management. Well-orchestrated logistics are essential for maintaining high levels of customer satisfaction, reducing delivery times, and minimizing operational costs.

The Supply Chain: Efficiency and Optimization

The supply chain is the backbone of e-commerce B2C logistics. It covers the entire journey of a product from production to final delivery. To optimize the supply chain, businesses must:

  1. Collaborate with Reliable Suppliers: Choosing reliable suppliers is crucial to ensure product quality and timely deliveries.
  2. Utilize Advanced Technologies: Supply chain management tools such as Order Management Systems (OMS) and Enterprise Resource Planning (ERP) software can help monitor and optimize the flow of goods.
  3. Adopt Flexible Sourcing Strategies: Implementing just-in-time or multi-sourcing strategies can help mitigate risks related to demand fluctuations and supply chain disruptions.
  4. Implement Reverse Logistics: Efficiently managing returns is vital for maintaining customer satisfaction and reducing costs.

Fulfillment: From Warehouse to Customer

Fulfillment encompasses all the operations needed to process an order, from receipt to delivery. The main steps in the fulfillment process include:

  1. Inventory Management: Continuously monitor inventory levels to avoid stockouts or overproduction.
  2. Picking and Packing: Accurately and promptly select and prepare products for shipment.
  3. Shipping: Partner with reliable couriers to ensure fast and secure deliveries.
  4. Returns Management: Implement efficient return policies to facilitate the return process and enhance customer experience.

Multilingual Customer Service: Global Support

In the context of e-commerce B2C, multilingual customer service is crucial for serving a global clientele. Effective customer service must be able to:

  1. Communicate in the Customer’s Language: Provide support in the customer’s native language to improve understanding and problem resolution.
  2. Resolve Issues in Real Time: Use multi-channel support platforms such as live chat, email, and phone to respond quickly to customer inquiries.
  3. Continuous Staff Training: Invest in ongoing training for staff to ensure high-quality service and keep up with the latest market trends.

Full Outsourcing: A Winning Strategy

Full outsourcing involves delegating all logistics operations to a specialized service provider. This approach offers numerous advantages:

  1. Reduction of Operational Costs: Outsourcing logistics operations helps reduce the fixed costs associated with in-house management.
  2. Access to Advanced Technologies: Outsourcing providers often use cutting-edge technologies to improve efficiency and accuracy in operations.
  3. Operational Flexibility: Full outsourcing provides the flexibility needed to scale operations according to seasonal demand or sales peaks.
  4. Focus on Core Business: Delegating logistics to experts allows companies to concentrate on strategic activities and product development.

Conclusion

E-commerce B2C logistics, with its intricate network of supply chain and fulfillment, is fundamental to the success of online businesses. Implementing efficient strategies and adopting full outsourcing solutions and multilingual customer service can significantly enhance business operations and customer satisfaction. Investing in e-commerce B2C logistics is not just a necessity, but a vital strategy for building a sustainable and customer-oriented business.

B2C Logistic Italy

Optimizing B2C Logistics in Italy for Seamless Customer Experiences

B2C logistics in Italy is essential for ensuring that products reach individual consumers efficiently. With the rise of ecommerce, the demand for effective B2C logistics solutions has increased significantly. This article explores the best practices for optimizing B2C logistics in Italy, such as implementing robust delivery tracking systems, choosing the right logistics partners, and improving last-mile delivery services. Discover how to create seamless customer experiences through efficient and reliable logistics operations.

Enhancing Fulfillment Operations in Italy: Key Strategies for Success

Fulfillment in Italy is a critical component of the ecommerce supply chain, encompassing everything from order processing to delivery. Businesses must navigate various logistical challenges to ensure smooth operations. This article outlines effective strategies for improving fulfillment in Italy, including leveraging local distribution centers, utilizing advanced inventory management systems, and partnering with reliable courier services. Learn how to optimize your fulfillment processes to enhance customer satisfaction and drive business growth in the Italian market.