eShop Logistic | Logistics and shipping for your ecommerce

Logistics for eCommerce: A Complete Guide

What is logistics for eCommerce?

Logistics for eCommerce encompasses all the activities and services required to handle an order, from the handling of goods in the warehouse to the preparation and shipment of products via express courier, with the goal of ensuring customer satisfaction.

 

From the time of order to shipment

The process begins with the customer’s order, which, once placed and paid for, kicks off the logistics phase. This phase includes managing the warehouse, preparing packages, choosing a courier, and assisting the customer with any delivery problems.

 

The Role of Third Party Logistics (3PL).

3PL companies go beyond simple package preparation, offering a range of integrated logistics services. Efficient eCommerce logistics requires that all phases, from stock management to shipment organization, be well coordinated.

 

Main phases of logistics for eCommerce

  • Warehouse management: Includes goods handling, quality control and storage.
  • Order management: Includes order receipt, customer contact and confirmation.
  • Customer care and service: Provides ongoing customer support.
  • Shipping: Represents the final contact with the customer through the courier company.

The importance of synchronization

To ensure fast shipments and satisfied customers, all aspects of logistics must be synchronized. A well-organized warehouse is essential to prepare packages efficiently. Integration of computer systems is also crucial to avoid errors in addressing and order processing.

The steps in detail

  • Warehouse management: Involves check-in and storage of goods.
  • Parcel picking and preparation: Orders are picked and prepared for shipment.
  • Courier selection: The parcel is assigned to the most suitable courier company.
  • Order tracking and management: Includes tracking of shipments and management of inventory and claims.
  • Returns organization: Returns are managed and stock updated in real time.

Integration of physical and digital management

The digital aspect is crucial for the management of orders, customer relations, and shipments. A management system integrated with the online shop helps optimize the entire logistics process, from administration to the physical movement of goods.

Benefits of a 3PL

Relying on a 3PL offers significant advantages in terms of time, space and money. Outsourcing logistics allows complex tasks to be delegated to specialized personnel, reducing costs and improving operational efficiency.

Growth strategy through outsourcing

Outsourcing logistics allows you to cut costs associated with shipping and warehouse rent, benefiting from the economies of scale offered by 3PLs. This approach makes it possible to share goals and strategies with an experienced partner, fostering company growth.

 

Benchmark data on eCommerce in Italy.

Italian eCommerce is growing strongly, as confirmed by SAP’s 2019 report. B2C reached 35.65 billion euros, a 30 percent increase over 2018. Although only one in seven companies sells online, the potential for growth is huge, especially in the electronics, food and beverage, personal care, and apparel sectors.

 

Logistics challenges for Italian eCommerce

Logistics is a crucial aspect of eCommerce success. Online customers expect fast and reliable deliveries, flexible pickup options, and efficient tracking service. The challenge is to maintain a well-organized distribution system that keeps up with the needs of modern consumers.

 

Comparison of eCommerce logistics and traditional logistics

eCommerce logistics differs from traditional logistics in the need for speed and accuracy in delivery. Customizing shipments and managing demand fluctuations require a well-stocked and organized warehouse with an efficient picking system and advanced digital tools.

Key elements of logistics for eCommerce

  • Warehouse management: Organization and optimization of space.
  • Receiving goods: Checking and recording incoming goods.
  • Post checkout picking: Picking and preparation of orders.
  • Shipping: Delivery optimization and courier management.
  • Shipment tracking: Real-time tracking of packages.
  • Returns management: Efficiency in returns management.
  • Customer care: Continuous customer support.
  • Customer satisfaction: Monitoring and improving customer satisfaction.
  • Customer evaluation: Collection of user feedback and data.

 

Conclusions

Relying on a fulfillment company can simplify logistics management, allowing you to focus resources on your core business. In addition, dropshipping is an option for selling online without direct stock management.

In summary, efficient logistics is critical to eCommerce success. Integrating physical and digital management, along with working with experienced partners, can make all the difference in customer satisfaction and business growth.

Outsource your logistics to professionals and optimize your eCommerce operations today! Contact us to find out how we can support your business with customized and innovative solutions. Don’t let logistics management slow down your growth: request a free consultation and start turning your eCommerce into an even greater success!

Logistics Services

Logistics services represent a step beyond third-party logistics (3PL).

Logistics services are an essential part of supply chain management.

3PL logistics can shift the needle on your ability to meet demand, deliver products to customers and increase profit margins.

Logistics services constitute the value chain that connects the producer to the consumer. Here is an overview of logistics services.

Integrated logistics services

Logistics services include all elements of the supply chain, from the factory to the end customer.

They include transportation from the manufacturer to the warehouse, storage, order fulfillment and delivery to the end customer.

A 3PL in Italy and around the world can facilitate all or part of the logistics as part of order fulfillment.

Logistics services include:

  • Transport from the factory to the logistics warehouse.
  • Warehousing, storage, management and order fulfillment.
  • Supply of packaging.
  • Outbound shipments and delivery of orders to customers, with or without cash on delivery service (COD).
  • Returns management

This is a simplified overview of logistics services.

When you dig deeper, there are different options, choices and dynamics in each of these stages of the Supply Chain.

You can choose different types of logistics services to meet the needs of your e-commerce, retail, omnichannel company.

Here are some of the most common types of managed logistics services, otherwise known as 4PL services, used by e-commerce, retail, wholesale, omnichannel companies.

 

Shipping of goods

When you place a purchase order with your manufacturer, wholesale supplier, or distributor, logistics is involved in getting the goods from the point of origin to the logistics warehouse.

Freight forwarding is the process of managing a shipment from the manufacturer to the fulfillment center.

Domestic freight forwarding includes arranging trucking, rail shipping or air freight. Full truckload (FTL) or less than truckload (LTL) transportation of bulky or heavy items is almost always done by rail or truck. Shippers may use air freight for orders requiring fast shipping or high-value products.

International freight forwarding and logistics management solutions involve additional layers of complexity, including customs clearance at both ends of the journey, duties and multimodal transportation.

International goods generally travel via container ships in FCL or LCL (less than container load) shipments or, for lighter or higher-value products, via air freight. THE

Electronics manufacturers also commonly use air freight to transport their goods.

Container ships carry everything from automotive parts to clothing.

As the supply chain becomes increasingly global, international freight shipping is something that many e-commerce companies need.

You can work directly with a shipping company to handle paperwork and organize the transportation of your goods.

Or you can use a logistics provider to handle international freight shipments along with other 4PL services.

The option you choose will depend, at least in part, on the size of your company.

A 4PL or shipping company can bundle your LCL shipments with those of other companies to save you money on shipping. The advantage of using a logistics provider is that the 4PL aggregates a large volume of shipments, so the shippers it partners with are incentivized to provide better service.

Inventory management

Inventory management and related logistics flows are fundamental for every successful e-commerce, retail, omnichannel business. Inventory management can also be a hassle. The best way to alleviate the problem is to automate inventory management as much as possible.

A logistics provider may have an inventory management solution that integrates with warehousing services.

For example, eShop Logistic Srl’s inventory management system for Fulfillment services in Italy and around the world offers inventory visibility, stock projections and data on order trends.

An inventory management solution from your logistics provider can provide data to help you generate inventory forecasts and improve replenishment processes.

The net result of better inventory management is fewer backorders and greater profitability.

 

Third party logistics

Third party logistics is a generic service for a series of logistics services.

Most 3PL service companies will provide the basics of e-commerce fulfillment: receiving, warehousing, order fulfillment, picking and packing, and outbound shipping.

A 3PL can also provide additional logistics services, including:

Returns (reverse logistics)
Kitting and assembly
FTL and LTL shipping

For e-commerce companies that outsource order fulfillment, logistics companies become valuable business partners. At ESL we provide all the services listed above and go above and beyond. We want our logistics services to drive the success of your e-commerce.

Examples of logistics services

It is easier to understand how logistics services work by looking at an example. Let’s start with a hypothetical company that needs logistics services for fashion products, footwear, cosmetics, dietary products, food supplements, dry food products such as coffee, in short, a Consumer Products company.

This sells items online to Italian consumers. Fashion items, footwear, cosmetics, diet products, nutritional supplements, dry food products such as coffee are produced in China, so the company needs help with logistics to transport the products to its third-party logistics company in Italy.

Its shipments weigh at least 2 kg.

Supply chain management from manufacturer to logistics center

The logistics service provider evaluates its shipping options and finds the right freight forwarder to ship the items by sea or air.

The freight forwarder ensures that the documentation meets local border control requirements before the furniture container is loaded onto the ship in China.

He also ensures that the container has cargo insurance.

If the container is not full, the shipper could save money by consolidating the shipment with other compatible goods.

A few weeks later, when the container ship reaches the port in Italy, the freight forwarder once again makes sure that the documents are in order so that the furniture can clear customs.

After the container arrives, a 4PL service might consist of splitting or splitting the container into LTL shipments for distribution to multiple fulfillment centers.

The final step for the freight forwarder is to organize the transportation of the trucks to the logistics warehouse. Since the customer uses a logistics provider, the supply chain manager has a single point of contact throughout the process. Additionally, the 4PL handled any issues that arose during the process of shipping the goods.

Inventory management and fulfillment

In the warehouse, the customer benefits from multiple logistics services. Its 3PL stores goods and ships wholesale orders to retailers using LTL freight shipping. Customer deliveries weighing more than 2kg are also good candidates for LTL shipping if in large quantities and on pallets. The shipping company can deliver the items directly to the customer’s home. For shipments, the ecommerce logistics company can use the shipping services UPS, GLS, BRT and FedEx.

Better yet, the 4PL inventory management system helps you stay on top of your inventory and avoid stockouts.

The system analyzes order performance, helping the customer know when their inventory reaches the reorder point.

By leveraging eShop Logistic Srl’s full range of logistics services, the company frees up its staff to focus on higher-level tasks to expand the business and increase profits. Outsourcing part of its operations was an excellent choice for this online, retail or omnichannel retailer.

Summary of frequently asked questions about logistics services

What are logistics services?

To define logistics services, they include all elements of the supply chain, from the factory to the end customer. Logistics services include transportation from the manufacturer to the logistics warehouse, which includes storage and order fulfillment, and finally outbound shipping and delivery of orders to customers.

What is the meaning of logistics service provider?

Logistics services go beyond typical 3PL services, so logistics providers are often referred to as 4PL services. Logistics providers are a critical part of supply chain management as they can move the needle in meeting demand and delivering products to customers. Expect to increase your profit margins when you implement logistics services.

What is a logistics company?

A logistics company is a company that offers logistics services that go well beyond 3PL and include:

Product/goods/inventory transportation service from the manufacturer to the logistics warehouse.
Warehousing and order fulfillment services.
Outbound shipping services and delivery directly to customers.

eShop Logistic’s logistics services can help you optimize your supply chain management

www.eshoplogistic.com is one of the main 3PL companies in Italy. We provide fast, accurate and guaranteed order fulfillment for our satisfied customers.

But it’s not enough. We are always looking for new and better ways to serve our customers. That’s why we’ve created an inventory management system that gives you visibility and insights into your inventory planning. And we are working with shipping partners to offer additional logistics services. We are moving into the 7PL space, combining world-class 3PL services with 4PL supply chain management.

As a world-class logistics company, our goal is to optimize logistics for our customers by collaborating with partners up and down the supply chain. You will benefit from greater supply chain visibility. This collaboration is a great way to find efficiencies that can save you money. Plus, you can have a single point of contact for all your logistics services instead of juggling multiple providers.

Logistics and Sustainability

Ecological sustainability

eShop Logistic S.r.l. (“ESL”) strongly believes that logistics should conduct its business in the most sustainable way possible. In fact, our company logo is represented by a bee.

Which is close to our values of respect and synchronization with nature.

Our goal is to be at:

Zero Carbon Impact by 2026.

We pay utmost importance in waste and waste material management, packaging consumption, devising and implementing sustainable solutions, give utmost importance to the use of renewable energy, and use innovation and technology to carry out our logistics, fulfillment and transportation activities with utmost respect for our Planet, its future and the future of our children.

To cooperate with a Sustainable Logistic Italy contact us!

With the impact of climate change on our environment, ecommerce and retail businesses are increasingly under pressure to reduce their carbon footprint and adopt sustainable practices.

Especially in supply chain management, logistics and shipping, the transportation and storage of goods can have a significant impact on the environment. To reduce these impacts, businesses should take a holistic approach and consider every aspect of their operations and supply chain. Below are some strategies that can help ecommerce, omnichannel and retail businesses reduce their carbon footprint and work towards sustainability in these areas.
B2C and B2B freight transportation is a significant contributor to carbon emissions, especially road transportation. The high volume of vehicles on the road, combined with long distances and heavy loads, results in a significant amount of greenhouse gas emissions.

However, to reduce emissions, businesses can optimize transportation by choosing the most fuel-efficient modes of transportation, such as rail, and consolidating shipments to reduce the number of vehicles on the road. Additionally, using GPS and route optimization software, companies can determine the most efficient routes, avoid empty runs, and generally make shippers more efficient through digitalization. Using fuel-efficient vehicles can also help a transportation company reduce its environmental impact. Companies can invest in newer, more fuel-efficient trucks or retrofit older vehicles with aerodynamic features, low-rolling-resistance tires, and other fuel-saving technologies.
To monitor progress and identify areas for improvement, e-commerce, retail, wholesale, and omnichannel companies should monitor and reduce their carbon footprint. This includes measuring carbon emissions throughout the supply chain and identifying opportunities to reduce emissions, such as improving energy efficiency, shortening transportation distances, or using renewable energy sources.
Environmental impacts can also be reduced by using renewable energy sources such as solar or wind power. Installing solar panels on the roof of a company’s warehouse or office can help generate electricity for electric truck charging stations. Fuels such as electricity or even bio-natural gas (CNG) and bio-liquefied natural gas (LNG) have lower carbon emissions and other pollutants than traditional diesel.

The production of packaging and other materials can generate significant amounts of waste that may not be recyclable or biodegradable. This waste can have a significant impact on the environment, including pollution and depletion of natural resources.
Packaging is therefore another major source of waste and environmental impact in supply chain management, logistics and freight shipping. Companies can reduce packaging waste by using recyclable or biodegradable materials and optimizing packaging design to reduce the amount of material needed so that the packaging is more efficient and lightweight.
To truly reduce environmental impact, companies must also promote sustainability throughout the supply chain. Trucking companies can partner with suppliers that emphasize sustainability, such as those that use renewable energy, reduce waste, select environmentally friendly products and materials and generally prioritize environmental management. This can help reduce the environmental impact of the entire supply chain.
The construction of warehouses, distribution centers, logistics warehouses and other facilities can have a significant impact on land use. In areas where land is scarce, building such facilities can lead to deforestation, habitat destruction, and other environmental problems.
Warehouses can be a significant source of energy consumption and greenhouse gas emissions. To reduce these impacts, companies can adopt environmentally friendly storage practices, such as energy-efficient lighting, heating, and cooling systems; optimized warehouse layouts to reduce transportation distances; and the use of renewable energy sources such as solar panels.
eShop Logistic ecommerce logistics, retail logistics, omnichannel logistics, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services.
For more information: http://www.eshoplogistic.com

ecommerce logistic italy :: e-commerce logistic italy :: b2c fulfillment italy :: b2c fulfillment europe :: d2c logistic italy :: d2c fulfillment italy :: d2c fulfillment europe :: reverse logistic italy :: cash on delivery italy

 

Intelligenza Artificiale (AI) nella Logistica

http://www.eshoplogistic.com Il settore della logistica ecommerce, retail, B2C, B2B, omnichannel, wholesale, ha subito una profonda trasformazione negli ultimi anni, guidato dalle interruzioni del settore e dall’ascesa di tecnologie all’avanguardia. Tra questi, l’intelligenza artificiale (AI) è emersa come una forza rivoluzionaria, rivoluzionando il modo in cui le aziende gestiscono e ottimizzano le proprie catene di approvvigionamento. La capacità dell’intelligenza artificiale di elaborare grandi quantità di dati, prendere decisioni intelligenti e prevedere i risultati l’ha resa uno strumento fondamentale nel settore logistico. Non sorprende che l’intelligenza artificiale e l’apprendimento automatico (ML) saranno le tecnologie che con più probabilità verranno implementate entro il 2025.

Sebbene l’intelligenza artificiale abbia diverse applicazioni e vantaggi nella logistica, molte aziende ancora non riescono a sfruttare veramente il potenziale dell’intelligenza artificiale nelle proprie organizzazioni poiché perdono la parte più vitale della loro trasformazione digitale: un cambiamento nella mentalità e nel comportamento.

L’integrazione di intelligenza artificiale e robotica ha portato a progressi significativi nell’automazione dei magazzini. I robot basati sull’intelligenza artificiale possono smistare, prelevare, imballare e organizzare l’inventario in modo efficiente, accelerando il processo di evasione degli ordini. L’intelligenza è veramente “artificiale” in cui i magazzinieri possono essere sostituiti da robot per molte delle attività svolte. Inoltre, sensori e telecamere basati sull’intelligenza artificiale consentono il tracciamento e il monitoraggio in tempo reale dell’inventario, consentendo una migliore gestione dell’inventario e una riduzione delle perdite. Ciò crea un’abbondanza di nuovi dati in tempo reale nel magazzino che possono essere utilizzati per analisi predittive e controlli migliorati dei processi di magazzino. Di conseguenza, l’automazione del magazzino basata sull’intelligenza artificiale ha trasformato i magazzini tradizionali in centri di distribuzione efficienti e ad alta tecnologia in grado di tenere il passo con la velocità di evasione degli ordini necessaria nell’ambiente consumer di oggi e contribuire a migliorare l’esperienza del cliente.

L’automazione dei magazzini è particolarmente importante in un momento in cui vi è carenza di magazzinieri, minaccia di scioperi sindacali e costo sempre crescente del lavoro umano. “Molte aziende, che si affrettano a trovare lavoratori nel contesto del tasso di disoccupazione statunitense più basso dal 1969, vedono l’automazione come una soluzione rapida”. E quindi la necessità di applicare questa intelligenza artificiale in combinazione con la robotica non è più un’opportunità ma piuttosto una necessità. Nel 2024, i robot saranno utilizzati da poco meno della metà degli operatori medio-grandi di magazzini e centri logistici negli Stati Uniti. 

eShop Logistic logistica ecommerce, logistica retail, logistica omnichannel, magazzinaggio, stoccaggio, spedizioni, trasporti, gestione resi, servizi a valore aggiunto, logistica italia. Ecommerce logistic, retail logistic, omnichannel logistic, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services..

Per maggiori info: www.eshoplogistic.com

Servizi a Valore Aggiunto – Value Added Services (VAS)

Un buon partner di logistica ecommerce Italiano (e-commerce logistic Italy) deve avere la possibilità di dare soluzioni anche in altre nazioni sia Europee che extra Europee: logistica ecommerce Germania, logistica e-commerce Francia, logistica ecom Spagna, ecommerce fulfillment UK. Di particolare interesse avere soluzioni di logistica ecommerce negli USA (Stati Uniti ecommerce fulfillment and logistics).

Importante la possibilità del ecommerce logistic Italia di potersi integrare con numerose piattaforme di vendita online quali: Koomo Logistic, Salesforce Logistic, Magento Logistic, Prestashop Logistic, Adobe Logistic, Oracle Logistic, ecc.

Inoltre l’e-commerce (vendite online) provider Italy deve avere ottime relazioni con agenzie di full outsourcing (full out sourcing).

Logistic project manager, Logistic account manager devono essere d’assistenza al merchant.

Queste appena esposte sono solo alcune veloci nozioni a ruota libera della gestione operativa di un 3 PL ecommerce.

I benefici tecnologici ed operativi della Logistica B2C (D2C) devono essere applicati anche alla gestione B2B ed omnichannel (omnicanalità).

eShop Logistic logistica ecommerce, logistica retail, logistica omnichannel, magazzinaggio, stoccaggio, spedizioni, trasporti, gestione resi, servizi a valore aggiunto, logistica italia. Ecommerce logistic, retail logistic, omnichannel logistic, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services.

Per maggiori info: http://www.eshoplogistic.com