eShop Logistic | Logistics and shipping for your ecommerce

What is full outsourcing logistic?

What is full outsourcing logistic in Italy ?

The full outsourcing service in the e-commerce market means a complete 360-degree service for companies that intend to start or completely outsource their online sales activities, whether B2C or B2B. Digital companies organize the creation of e-commerce sites, the management of web marketing, graphic management, the use of specific platforms for the management of online orders, the management of payments and related collections, the management of operational services such as : customer service, full outsourcing logistic, shipping, returns management and value-added services such as customization, kitting , boundling , photographic sets, etc. www.eshoplogistic.com is essential for the full outsourcing online sales sector.

What is ecommerce logistic in Italy?

Revenues in the eCommerce market are expected to reach $65 billion in 2024. Revenues are expected to show a growth rate of approximately 10% year-on-year through 2030. In the eCommerce market, the number of users will amount to approximately 26 million users by 2030. User penetration will be 40% in 2024 and is expected to reach 46% by 2030. As a result, Ecommerce logistic italy is essential for managing online sales flows in the e-commerce market Italy. Ecommerce logistic Italy therefore provides for all those operational activities such as: receiving goods in inbound e-commerce , e-commerce storage , e-commerce picking , packing ecommerce , ecommerce packaging, ecommerce shipping management , ecommerce returns management .

What is e-Commerce Logistic Italy?

Revenues in the e-Commerce market are expected to reach $65 billion in 2024. Revenues are expected to show a growth rate of approximately 10% year-on-year through 2030. In the e-Commerce market, the number of users is expected to amount to approximately 26 million users by 2030. User penetration will be 40% in 2024 and is expected to reach 46% by 2030. As a result, e-commerce logistic Italy is fundamental for managing online sales flows in the Italian e-commerce market. E-commerce logistic Italy therefore includes all those operational activities such as: inbound e-commerce goods reception, e-commerce storage, e-commerce picking, e-commerce packing , e-commerce packaging, management of e-commerce shipments, management of e-commerce returns.

What is B2C Logistic Italy?

Revenues in the B2C market are expected to reach $65 billion in 2024. Revenues are expected to show a growth rate of approximately 10% year-on-year through 2030. In the B2C market, the number of users will amount to approximately 26 million users by 2030. User penetration will be 40% in 2024 and is expected to reach 46% by 2030. As a result b2c logistic italy is essential for managing online sales flows in the Italian B2C market. B2c logistic Italy therefore includes all those operational activities such as: B2C inbound goods reception, B2C storage, B2C picking, B2C packing , B2C packaging, B2C shipment management, B2C returns management.

What is ecommerce logistic Milan?

Revenues in the eCommerce market in Milan are expected to reach $6 billion in 2024. Revenues are expected to show a growth rate of approximately 8% year-on-year through 2030. In the eCommerce market in Milan, the number of users is expected to amount to approximately 3 million users by 2030. User penetration will be 35% in 2024 and is expected to reach 40% by 2030. Consequently, ecommerce logistic milan is essential for manage online sales flows in the Milan ecommerce market . ecommerce logistic milan therefore includes all those operational activities such as: receiving goods in inbound ecommerce , ecommerce storage, ecommerce picking , packing ecommerce , ecommerce packaging , management of ecommerce shipments , management of ecommerce returns , to be carried out in the Milan area.

What is e-commerce logistic milan?

Revenues in the e-Commerce market in Milan are expected to reach $6 billion in 2024. Revenues are expected to show a growth rate of approximately 8% year-on-year through 2030. In the e-Commerce market Commerce in Milan, the number of users is expected to amount to approximately 3 million users by 2030. User penetration will be 35% in 2024 and is expected to reach 40% by 2030. As a result, e-commerce logistic milan is essential for managing online sales flows in the Milan e-commerce market. E-commerce logistic milan therefore includes all those operational activities such as: inbound e-commerce goods reception, e-commerce storage, e-commerce picking, e-commerce packing , e-commerce packaging, management of e-commerce shipments, management of e-commerce returns, to be carried out in the Milan area.

What is B2C Logistic Milan?

Revenue in the b2c market in Milan is expected to reach $6 billion in 2024. Revenue is expected to show a growth rate of approximately 8% year-on-year through 2030. In the b2c market in Milan, it is expected that the number of users will amount to approximately 3 million users by 2030. User penetration will be 35% in 2024 and is expected to reach 40% by 2030. Consequently, b2c logistic milan is essential for managing the online sales flows in the Milan b2c market. B2C logistic milan therefore includes all those operational activities such as: B2C inbound goods reception, B2C storage, B2C picking, B2C packing , B2C packaging, B2C shipment management, B2C returns management, to be carried out in the Milan area.

What is ecommerce logistic Parma ?

Revenues in the eCommerce market in Parma are expected to reach $1 billion in 2024. Revenues are expected to show a growth rate of approximately 5% year-on-year through 2030. In the eCommerce market in Parma, yes predicts that the number of users will amount to approximately 100,000 users by 2030. User penetration will be 30% in 2024 and is expected to reach 41% by 2030. Consequently, ecommerce logistic parma is essential for managing flows of online sales in the Parma e-commerce market . ecommerce logistic parma therefore includes all those operational activities such as: receiving goods in inbound e-commerce , e-commerce storage , e-commerce picking , packing ecommerce , ecommerce packaging , management of ecommerce shipments , management of ecommerce returns , to be carried out in the Parma area.

What is e-commerce logistic parma?

Revenue in the e-Commerce market in Parma is expected to reach $1 billion in 2024. Revenue is expected to show a growth rate of approximately 5% year-on-year through 2030. In the e-Commerce market in Parma, the number of users is expected to amount to approximately 100,000 users by 2030. User penetration will be 30% in 2024 and is expected to reach 41% by 2030. As a result, E-commerce Logistic Parma is be fundamental for managing online sales flows in the Parma e-commerce market. E-commerce logistic parma therefore includes all those operational activities such as: inbound e-commerce goods reception, e-commerce storage, e-commerce picking, e -commerce packing , e-commerce packaging, management of e-commerce shipments, management of e-commerce returns, to be carried out in the Parma area.

What is B2C Logistic Parma?

Revenues in the B2C market in Parma are expected to reach $1 billion in 2024. Revenues are expected to show a growth rate of approximately 5% year-on-year through 2030. In the B2C market in Parma, the number of users will amount to approximately 100,000 users by 2030. User penetration will be 30% in 2024 and is expected to reach 41% by 2030. Consequently, B2C Logistic Parma is fundamental for managing online sales flows in the B2C market Parma. B2C logistic parma therefore includes all those operational activities such as: inbound e-commerce goods reception, e-commerce storage, e-commerce picking, e-commerce packing , e-commerce packaging, e-commerce shipment management, returns management e-commerce, to be carried out in the Parma area.

What is ecommerce logistic turin?

Revenue in the eCommerce market in Turin is expected to reach $2 billion in 2024. Revenue is expected to show a growth rate of approximately 4% year-on-year through 2030. In the eCommerce market in Turin, the number of users is expected to amount to approximately 2 million users by 2030. User penetration will be 30% in 2024 and is expected to reach 35% by 2030. Consequently, ecommerce logistic turin is essential for manage online sales flows in the Turin e-commerce market ecommerce logistic turin therefore includes all those operational activities such as: receiving goods in inbound ecommerce , ecommerce storage, ecommerce picking , packing ecommerce , ecommerce packaging , management of ecommerce shipments , management of ecommerce returns , to be carried out in the Turin area.

What is e-commerce logistic turin?

Revenues in the e-Commerce market in Turin are expected to reach $2 billion in 2024. Revenues are expected to show a growth rate of approximately 4% year-on-year through 2030. In the e-Commerce market Commerce in Turin, the number of users is expected to amount to approximately 2 million users by 2030. User penetration will be 30% in 2024 and is expected to reach 35% by 2030. As a result, e-commerce logistic turin is essential for managing online sales flows in the Turin e-commerce market. E-commerce logistic turin therefore includes all those operational activities such as: inbound e-commerce goods reception, e-commerce storage, e-commerce picking, e-commerce packing , e-commerce packaging, management of e-commerce shipments, management of e-commerce returns, to be carried out in the Turin area.

What is b2c logistic Turin?

Revenues in the B2C market in Turin are expected to reach $2 billion in 2024. Revenues are expected to show a growth rate of approximately 4% year-on-year through 2030. In the B2C market in Turin, the number of users will amount to approximately 2 million users by 2030. User penetration will be 30% in 2024 and is expected to reach 35% by 2030. Consequently, b2c logistic turin is essential for managing the flows of online sales in the Turin B2C market. B2c logistic turin therefore includes all those operational activities such as: B2C inbound goods reception, B2C storage, B2C picking, B2C packing, B2C packaging, B2C shipment management, B2C returns management, to be carried out in the Turin area.

What is full outsourcing logistic in Italy ?

The full outsourcing service in the e-commerce market means a complete 360-degree service for companies that intend to start or completely outsource their online sales activities, whether B2C or B2B. Digital companies organize the creation of e-commerce sites, the management of web marketing, graphic management, the use of specific platforms for the management of online orders, the management of payments and related collections, the management of operational services such as : customer service, full outsourcing logistic, shipping, returns management and value-added services such as customization, kitting , boundling , photographic sets, etc. www.eshoplogistic.com is essential for the full outsourcing online sales sector.

What is ecommerce fulfillment italy ?

Revenues in the eCommerce market are expected to reach $65 billion in 2024. Revenues are expected to show a growth rate of approximately 10% year-on-year through 2030. In the eCommerce market, the number of users will amount to approximately 26 million users by 2030. User penetration will be 40% in 2024 and is expected to reach 46% by 2030. As a result, Ecommerce fulfillment italy is essential for managing online sales flows in the e-commerce market Italy. Ecommerce fulfillment Italy therefore provides for all those operational activities such as: receiving goods in inbound e-commerce , e-commerce storage , e-commerce picking , packing ecommerce , ecommerce packaging, ecommerce shipping management , ecommerce returns management .

What is e-commerce fulfillment italy ?

The full outsourcing service in the e-commerce market means a complete 360-degree service for companies that intend to start or completely outsource their online sales activities, whether B2C or B2B. Digital companies organize the creation of e-commerce sites, the management of web marketing, graphic management, the use of specific platforms for the management of online orders, the management of payments and related collections, the management of operational services such as : customer service, full outsourcing fulfillment, shipping, returns management and value-added services such as customization, kitting , boundling , photographic sets, etc. full outsourcing fulfillment it is essential for the full outsourcing online sales sector.

What is b2c fulfillment italy ?

The full outsourcing service in the e-commerce market means a complete 360-degree service for companies that intend to start or completely outsource their online sales activities, whether B2C or B2B. Digital companies organize the creation of e-commerce sites, the management of web marketing, graphic management, the use of specific platforms for the management of online orders, the management of payments and related collections, the management of operational services such as : customer service, full outsourcing fulfillment, shipping, returns management and value-added services such as customization, kitting , boundling , photographic sets, etc. full outsourcing fulfillment it is essential for the full outsourcing online sales sector.

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b2c fulfillment Italy

B2C Fulfillment Italy

ESL is the European leader in the e-commerce fulfillment Italy , ecommerce fulfillment italy, e-commerce fulfillment italy , e-commerce logistic italy, e-commerce logistic italy , transport services B2C italy, B2B and B2C shipping services italy ,  returns management italy, reverse reverse logistic italy and value added services italy, not only in Italy but in much of the world.

Our list of services includes inbound operations with quantity checks, quality checks, labelling, kitting and value-added services; Outbound operations with pick&pack, order management, packaging supply; reverse logistics italy, returns management italy with quality control, quantity control, reconditioning and many other value-added services.

List of our 3PL services: b2c fulfillment Italy , ecommerce fulfillment italy, e-commerce fulfillment italy and B2B logistic services italy (and worldwide!):

  • Inbound logistics services
  • Pick and Pack with B2C and B2B order management
  • Supply of packaging materials, boxes, filling materials, including customized ones
  • eCommerce management of Italian returns, e-commerce of Italian returns, reverse logistics Italy
  • e-commerce shipments in Italy , e-commerce shipments Italy , Italian transport services
  • Specific transport services such as: cash on delivery (COD), insurance
  • Value added services such as (VAS): Kitting, Assembly, Labeling and much more
  • Fulfillment eCommerce Italy, fulfillment e-Commerce Italy, fulfillment ecommerce Europe, e-commerce fulfillment Europe

*all services can be managed worldwide thanks to our logistics network !

eCommerce, Retail and Omnichannel Logistics Services (B2C and B2B): 360′ Supply Chain

ESL is a leader in managing logistics, transportation and value-added operational services for the B2C, B2B, retail, wholesale, omnichannel e-commerce sectors with over 30 years of experience.

With direct logistics structures in Italy and an International Logistic Network, capable of facilitating the growth and expansion of brands and companies.

We operate with a wide range of logistic solutions italy and around the world, valid from the smallest projects to the largest and most complex ones.

We manage logistics services for various sectors such as: Fashion, Luxury, Footwear, Cosmetics and Health Products, Dietary Products, Food Supplements, Merchandising, Dry Food, Coffee and Sports Goods. We are open to evaluating new sectors with maximum flexibility.

We are experts in logistic and order fulfillment for marketplaces.

Each of our logistics services (inbound, shelf storage, pallet storage, hanging items, pick & pack, order management, returns management, vas, cod) is managed with the utmost accuracy by our cloud-based WMS.

Definition of Fulfillment in Italy

Fulfillment refers to the process of accepting and fulfilling an order . It is therefore the set of activities that include receiving and managing the order, picking, packaging, labelling, customer service, management of payment methods and management of returns.

Fulfillment integrates product flows, such as handling and shipping, with customer service and support services.

To improve the performance and control of the order fulfillment process, companies are increasingly discovering new ways to manage processes to increase their competitive advantage. This management, which is called supply chain management, includes all those activities that effectively launch the product on the market and generate customer satisfaction. The objective of correct Supply Chain management is to integrate not only the subjects into a single environment, but also the relationships that exist between them, such as operations related to purchasing, transportation, distribution and production. Optimal supply chain management coordinates and integrates all these activities in a continuous process involving entities such as suppliers, customers, shippers, partners and information system providers.

Definition of Supply Chain in Italy

The supply chain is an end-to-end process that enables the production and distribution of products and services to customers. It typically involves moving goods from suppliers to manufacturers, to distributors, to retailers, and finally to customers. During this process and based on customer requests, supplies of raw materials and components are transformed into finished products which are then distributed to end users.

Supply Chain management involves the company’s various logistics activities with the aim of controlling performance and improving efficiency.

It refers to the strategic coordination of the various factors of the Supply Chain, such as purchasing, procurement, warehouse management, transportation and maintenance.

It is therefore a question of identifying tools and methods aimed at improving and automating supplies and reducing stocks and delivery times.

This is also called continuous flow work to characterize inventory minimization along the entire chain.

Definition of logistic in Italy

Logistics is a part of the supply chain that deals with the movement of goods, preparation and related reverse flow services, and related data and information from origins to points of use according to the needs of the end customer. It could be operated as B2C (business-to-consumer) and B2B (business-to-business).

Definition of reverse logistic in Italy

Reverse logistics includes all operations related to the upstream movement of products and materials.

It is “the process of moving goods from their typical final destination for the purpose of gaining value or proper disposal. Remanufacturing and refurbishment activities may also be included in the definition of reverse logistics.”

Growing environmental concerns and the advancement of green supply chain management concepts and practices make this even more relevant.

Over the last two decades, the number of publications on the topic of reverse logistics has increased significantly.

The first use of the term “reverse logistics” in a publication was by James R. Stock in a white paper titled “Reverse Logistics”, published by the Council of Logistics Management in 1992.

The concept was further refined in subsequent publications by Stock (1998) in another Council of Logistics Management book, entitled Development and Implementation of Reverse Logistics Programs, and by Rogers and Tibben-Lembke (1999) in a book published by Reverse Logistics Association titled Going Backward: Reverse Logistics Trends and Practices.

The reverse logistics process includes the management and sale of surplus, as well as equipment and machinery returned from the hardware leasing business. Logistics normally deals with events that bring the product to the customer. In the case of reverse logistics, the resource goes at least one step back in the supply chain. For example, goods move from the customer to the distributor or manufacturer. (Source Wikipedia)

Today, the global reverse logistics supply chain is valued at $415.20 billion and is expected to reach over $600 billion by 2025. In 2023, the global reverse logistics market is estimated to be worth approximately $993.28 billion of dollars. This value is expected to increase at a compound annual growth rate (CAGR) of 10.34% from 2023 to 2032.

#B2C-Fulfillment-Italy

E-commerce LOGISTIC ITALY

ECOMMERCE LOGISTIC ITALY

B2C LOGISTIC ITALY

B2B LOGISTIC ITALY

B2C FULFILLMENT ITALY

B2B FULFILLMENT ITALY

ECOMMERCE FULFILLMENT ITALY

E-COMMERCE FULFILLMENT ITALY

ECOMMERCE LOGISTIC MILAN

E-COMMERCE LOGISTIC MILAN

ECOMMERCE LOGISTIC PARMA

E-COMMERCE LOGISTIC PARMA

B2C LOGISTIC PARMA

B2C LOSTISTIC MILAN

B2B LOGISTIC PARMA

B2B LOGISTIC PARMA

ECOMMERCE FULFILLMENT MILAN

E-COMMERCE FULFILLMENT MILAN

ECOMMERCE FULFILLMENT PARMA

E-COMMERCE FULFILLMENT PARMA

B2C FULFILLMENT MILAN

B2C FULFILLMENT PARMA

B2B FULFILLMENT MILAN

B2B FULFILLMENT PARMA

supply chain ITALY

RETURNS MANAGEMENT ITALY

REVERESE LOGISTICS ITALY

Supply chain in Italy

TAG: E-commerce LOGISTIC ITALY :: ECOMMERCE LOGISTIC ITALY :: B2C LOGISTIC ITALY :: B2B LOGISTIC ITALY :: B2C FULFILLMENT ITALY :: B2B FULFILLMENT ITALY :: E-COMMERCE FULFILLMENT ITALY :: ECOMMERCE FULFILLMENT ITALY :: E-COMMERCE LOGISTIC MILAN :: ECOMMERCE LOGISTIC MILAN :: E-COMMERCE LOGISTIC PARMA :: ECOMMERCE LOGISTIC PARMA :: B2C LOGISTIC PARMA :: B2C LOGISTIC MILAN :: B2B LOGISTIC PARMA :: B2C LOGISTIC PARMA :: ECOMMERCE FULFILLMENT MILAN :: E-COMMERCE FULFILLMENT MILAN :: ECOMMERCE FULFILLMENT PARMA :: E-COMMERCE FULFILLMENT PARMA :: B2C FULFILLMENT MILAN :: B2C FULFILLMENT PARMA :: B2B FULFILLMENT MILAN :: B2B FULFILLMENT PARMA :: Supply chain ITALY :: RETURNS MANAGEMENT ITALY :: REVERSE LOGISTIC ITALY ,

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Value Added Services in Logistics (VAS)

Value Added Services in Logistics (VAS)

Value-added services in logistics enable companies to provide more comprehensive benefits, which have become an essential tool for increasing customer satisfaction. The use of these services is particularly important in operations based on customer trust. Supply chain and logistics are some of the most competitive industries, and adding value can give your organization an edge.

What is a Value Added Service (VAS)?

The term value-added services refers to the additional distribution and warehousing services offered by third-party logistics providers to companies looking to outsource their supply chain operations.

Whenever logistics service providers add value in the right way, it affects the level of customer satisfaction, indirectly increasing their profits. Service providers know the ins and outs of the business and can assist companies in responding to customer needs. Companies that partner with value-added logistics providers can focus on their core business and work to be more competent in the market. Adding value is not a one-time activity – it requires ongoing maintenance, and 3PLs are working to provide value-added services alongside their more traditional offerings.

  1. Flexibility

The most significant benefit of using a 3PL provider is flexibility. Partnering with them will allow you greater flexibility in terms of manpower, space and equipment. They can offer all of these components to help you meet your customers’ needs more effectively. Some 3PL providers also offer additional physical space for a specific period as a value-added service, which could be a warehouse to store urgently needed inventory or a meeting space to discuss software updates on the fly. Work resources are also available as part of value-added services. If any of your product campaigns require a more hands-on approach to grabbing your audience’s attention, a 3PL can quickly move their staff onto your project and keep labor costs to a bare minimum.

  1. Quality

The value-added services department of a 3PL is primarily a team of specially trained personnel who can assist you in executing specialized projects. With the assistance of a dedicated team of professionals working on or supervising any customization, you can focus on the quality and efficiency of the work. The value-added team provided by a reliable 3PL provider could collaborate with customers. They can outline the project, ensure accuracy and precision, and take the necessary steps to complete the project on time.

  1. Ease of integration

Partnering with a 3PL provider’s value-added services allows the seller or business to work with a single partner for all of their logistics needs. A reliable 3PL can assist you in managing warehousing , transportation and all the value-added services you need. This help can make the process easier to integrate any updates or changes along the way. Keeping the product in a single logistics center can also minimize the costs of moving and transporting the products.

Types of value-added supply chain services

In warehousing and distribution, value-added services go beyond normal operations and can set you apart from the competition. These types of activities include cross-docking, transshipment, palletizing, kitting and returns processing.

Here are some examples of value-added services that reduce costs and impact business operations.

Cross-Docking

A cross-docking system allows companies to move products directly from the receiving dock to the shipping dock. This simplified method saves space and facilitates manual handling in the distribution center. Cross-docking requires tight synchronization of all inbound and outbound shipping movements and reduces costs by decreasing inventory buildup. Cross-docking also involves repacking , inspection and labeling.

Transshipment

The transshipment process requires more than one mode of transportation. Companies mainly use this solution when one mode of transportation, such as land, air or sea, is not sufficient to deliver goods from the point of origin to the destination. International shipments, which require multiple modes of transportation, are the best example of transshipment. The international shipping process usually starts by air or sea, followed by a truck.

Transshipment allows you to organize and sort shipments before delivering them to the distribution center or warehouse. This streamlined process eliminates any expensive or unnecessary ground transportation. All shipments are consolidated upon arrival, eliminating the need for a distribution center.

Transloading also allows your company to save money by eliminating underload truckload costs. In addition to benefiting businesses, the process is also faster, thus ensuring greater satisfaction for your customers. You can reach different areas with transshipment using various local and international shipping methods, increasing your business and growth opportunities.

Palletization

In palletizing, you place items or goods on pallets. Depending on your business and product, you can use manual, semi-automated, or fully automated methods to place shipments on pallets. Moving palletised products is more efficient, with faster delivery times. With palletization you can move perishable goods faster and reduce the risk of spoilage. The palletizing process also reduces labor requirements.

With standard pallet sizes you can optimize your warehouse workflow and operations. Palletization significantly reduces the risk of injury to workers. Because pallets are more durable than other shipping containers, they can allow you to transport multiple products at once.

Order fulfillment services

Order fulfillment services provide the highest customer satisfaction among all value-added services and is one of the highest value-added services in logistics. These services can streamline your supply chain and allow you to move your products faster. Order fulfillment services can help you satisfy your customers with a streamlined process and faster deliveries. This service includes internal packaging with the latest technological tools. Order fulfillment services seamlessly handle labeling and new product launches. When you enlist the help of a trusted partner, you can increase your efficiency in managing operations and save a significant amount of money on the purchase and maintenance of expensive equipment.

Return processing

Returns can cause financial and logistical problems, but they are an inevitable part of doing business. Returns can take considerable effort and time, and businesses can sometimes find themselves in trouble trying to handle them. With value-added services you can outsource your returns processing. These service providers have dedicated warehouses and large staff to process and manage returns as required. When a return arrives, workers scan it into the system to determine whether it can be resold. Taking quick action can keep your company’s reputation intact and monitor performance patterns for insights.

Choose and pack

Picking and packing is part of the order fulfillment process , but sometimes special care must be taken to ensure consistent packing and delivery of all products. A pick -and-pack service can streamline all your packages and deliver them before the scheduled date. Value-added service providers have the latest technology that helps them find the best route and double-check the delivery address to reduce any chances of errors.

Kitting

The kitting process involves combining multiple products into a simple, easy-to-choose package. The process works in many ways, whether it’s bundling two similar items or creating an integrated solution by pairing two commonly purchased products. This solution can significantly reduce transportation costs and delivery times. It can also dramatically reduce your company’s combined costs.

What are value-added customized service solutions?

Value-added services can transform the supply chain, but it’s not a one-size-fits-all solution. Service providers need to understand the business model and pain points of a supply chain. With an effective solution, you can optimize your supply chain operations.

In addition to solving logistical challenges, an experienced service provider can also provide other long-term benefits. Customized value-added services can create delivery models that will improve inventory and transportation costs, improving your operations and saving you time and money.

Value-added service solutions can work across distribution channels to manage your company’s trucking capacity and assist with time-sensitive deliveries. Service providers can offer innovative advice and solutions to suit your business landscape and warehousing needs.

A significant benefit of customizing value-added services is improving your supply chain by identifying discrepancies in the process and taking corrective measures to improve them, so you can focus on customer satisfaction by providing optimal services.

Other value-added services in logistics: disposal, garment customisation, stain removal, cleaning, ironing, labelling, specific packaging.

For more information on value-added services contact www.eshoplostistic.com

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Speaking about ecommerce Fulfillment Italy and ecommerce Logistic Italy

Talking about Fulfillment ecommerce , Ecommerce Fulfillment , Ecommerce Logistics , Ecommerce Logistics , may seem like a dry topic in eCommerce, despite its vital role in determining success.

An effective Fulfillment or Logistics Service is essential in the customer journey, as it influences the possibility of a customer becoming a repeat buyer.

Delays, partial deliveries or complex returns processes can impact the customer experience and compromise customer loyalty.
A web report highlighted that 40% of online shoppers want faster delivery and transportation services and that this is one of the main factors driving users to purchase more often, so offer Fulfillment options Italy , Faster Fulfillment Europe represents an immediate turning point.

Furthermore, efficient Supply Chain and Order Logistics processes do not improve the customer experience, but enable significant cost savings, such as reduced personnel and packaging costs and minimized transportation expenses through intelligent order routing.
Historically, Italian and international B2B logistics focused on large quantity deliveries to retail networks.

Today, it’s about picking individual items for a network of locations with shorter delivery times, further complicated by customer expectations around same-day Click & Collect and weekend delivery.

Improving your logistics , fulfillment service is complex, as factors such as product range, geography, store network, product characteristics, customer profiles, scale and seasonality influence the optimal approach . Regardless of the environment, successful delivery models focus on three areas: process, technology and people.

Processes

Key considerations include:

  • In-store versus distribution center (DC) distribution : DC logistics typically has lower picking costs due to automation and efficiency, while in-store logistics leverages existing inventory and reduces transportation due to proximity.
  • Picking strategy: Batch picking minimizes travel time but requires order consolidation before packing, while cluster picking is effective for smaller items supported by appropriate technology.
  • Packaging Environment: Physical space is critical for scaling. Adequate space for picking carts, consolidation bins and accessible packaging materials are key.

Technology

Key considerations include:

  • Order Routing: For multi-location fulfillment, you need to consider factors such as proximity to the customer, inventory availability, and fulfillment location capacity. The technology should optimize routing decisions based on these variables.
  • Stock integrity: Systems should ensure the accuracy of stock levels in real time, controlled in product details and checkout stages. POS systems require frequent communication to reflect in-store sales.
  • Automation: High volumes can justify investments in automation such as goods-to-man systems, sorting systems and pick-to-light technology, improving efficiency in a DC environment.
  • Digitalization: Save paper, improve accuracy and speed up processes by using digital versus paper picking and packing technology.
  • Innovations in last mile delivery, such as crowdshipping and smart hubs, are improving the efficiency and safety of the final delivery phase. Subscription-based fulfillment models, which provide consumers with regular, predictable deliveries, are also on the rise.

People

Key considerations include:

  • Incentives: Align incentives across the company to support online channels. For logistics and fulfillment services Italy , Fulfillment for Europe, in-store, store managers’ incentives should be aligned with e-commerce goals to prioritize fulfillment.
  • Specialization: Specialization of staff in specific tasks can improve efficiency but can reduce flexibility. Staff with a holistic view often provide valuable insights for process improvement.
  • Visibility: Make order fulfillment performance visible to staff, not just managers. Real-time dashboards in picking areas can visualize queues and productivity, potentially gamifying performance to motivate staff.

There is also a growing demand for sustainable logistics and fulfillment practices and logistics site locations are key. This is confirmed by online searches that can be evaluated by statistics and services similar to Google Analytics. Below is a list of the most searched key words: E-commerce logistics Italy , E-commerce logistics Italy , E- commerce logistics Milan , E-commerce logistics Milan , E -commerce logistics Turin , E-commerce logistics Turin , E-commerce logistics Piacenza , E-commerce logistics Piacenza , Logistics ecommerce Verona , e -commerce logistics Verona , e- commerce logistics Venice , e-commerce logistics Venice , e -commerce logistics Parma , e-commerce logistics Parma , e- commerce logistics Bologna , e-commerce logistics Bologna , e-commerce logistics Florence , e-commerce logistics Florence , logistics e-commerce Rome , E-commerce logistics Rome , Fulfillment Italy , Fulfillment in Europe , Returns management Italy , E-commerce shipping services . Value-added logistics services , b2c logistics in Italy , b2b logistics in Italy . E-commerce logistics Genoa , e-commerce logistics Genoa , e-commerce logistics Trento , e-commerce logistics Trento, e-commerce logistics Trieste, e-commerce logistics Trieste, e- commerce logistics Ancona, e-commerce logistics Ancona, e -commerce logistics Bari, e-commerce logistics Bari, Emilia logistics Romagna , Piedmont logistics , Lombardy logistics , Ligurian logistics , Veneto logistics, Friuli logistics, Marche logistics, Tuscan logistics, Umbria logistics , Lazio logistics, Campania logistics , Trentino Alto Adige logistics ..

Retailers are optimizing packaging sizes, using eco-friendly materials and reducing waste. Many consumers, especially millennials, are willing to pay more for sustainable products. Are retailers also exploring alternative parcel collection points to reduce the environmental impact of home deliveries and home services?
Retail stores are evolving into experiential spaces and extensions of the online experience where customers can interact with brands through unique in-store events, interactive displays and immersive experiences.

Additionally, retail environments must play a role in the fulfillment process. Stores should be delivery hubs, collection points, places to try before you buy and return points.

These considerations illustrate the complexity of designing and implementing an effective fulfillment model.

Investing in skills, time and technology to adapt fulfillment processes to meet and exceed customer expectations is becoming a necessity for brick-and-mortar retailers.

Winners are integrating physical and digital retail experiences, leveraging technology to meet customer demands for speed, convenience and personalization, while also focusing on sustainability and efficiency in fulfillment operations.
It’s time to put your order fulfillment processes in the spotlight because, for your customers, they already are.

For this reason it is necessary to rely on efficient logistics services such as those of www.eshoplogistic.com :

B2C & B2B eCommerce Logistics management

Management of each logistical flow with a warehouse IT system (WMS) suitable for the most varied needs of customers.

INBOUND management with quality and quantity controls, unloading of containers, pallets, packages, FTL, LTL and hanging items.

away management .

Wide range of STORAGE solutions: on shelves, with structures for hanging garments, on pallets.
Professional management of orders and OUTBOUND, Pick & Pack, simple and complex packaging action, management and reconditioning of returns (e.g. washing, ironing, steaming, etc.). Specific services on request and with added value (kit assembly, printing and insertion personalized cards and gift packaging, stitching, etc.). Supply of neutral and personalized PACKAGING, filling materials, heat shrinking , filming , etc.

We are not suppliers, we are your logistics colleagues, ready to support you to optimize flows, costs and help you extract the most from yours. operations and offer you the best warehouse services and the most innovative integrated logistics solutions.

You will have to concentrate on your commercial, marketing and strategic activities, the rest, i.e. the logistics, shipping, customer service and value-added services part will be managed by us as if we were part of your reality!

We manage specific logistics solutions for sales through MARKETPLACE.

We are scalable as yours should be. company: we can increase and decrease staff with organization and an eye for costs. We can manage your needs with multiple daily shifts, working 24/7.

We are also available to use our WMS. clients.

National and international returns logistics

The management of RETURNS is fundamental for the economic and strategic success of online, retail and wholesale sales and obviously to guarantee the satisfaction of the final consumer.

Thanks to our logistics and fulfillment solutions , we can better manage e-commerce and B2B returns: home collection, end-to-end tracking, acceptance of returns, quality control, quantity control, item restoration, re -labelling, re-packing, stain removal, reconciliation and value-added services on request.

Each process is automatically recorded in our WMS IT system for complete visibility of your returns.

available to use WMS of our customers and third parties to manage returns logistics in the most personalized way possible.

On-time management of returns offering complete end-to-end visibility and transparency with particular attention to the management of returns from Marketplaces and offering a single management point from all sales channels ( Omnichannel Logistics ).

Possibility of cross-docking, consolidation, drop-shipping solutions with reshipment of returns on pallets or cardboard pallets to third-party logistics structures, including abroad.

Optimization of returns flows, reduction of logistics costs and development of more sustainable fulfillment processes.

B2C and B2B e-commerce shipping

Thanks to our. thirty years of experience, to our. partners, to our solutions, we are the experts in the world of b2c and b2b e-commerce shipping.

We will not ONLY provide you with a single solution, but we will propose countless ones to identify the best solutions for your needs, be they price, quality of service, type of service or delivery time.

Starting from a single shipping management system (TMS), you will have the possibility to use most national and international couriers.

With a single integration you will open the doors of the world to your activities: shipments of envelopes, packages, groupage, LTL, FTL, Container, we are ready to assist you.

We will offer you solutions with express couriers, postal solutions, same day delivery, low cost insurance, cash on delivery management (Cash on Delivery – COD), shuttles and much more.

We can customize SMS, emails, messages during the shipping life.

Logistic: Details and Curiosity

LOGISTICAL DETAILS AND CURIOSITIES

 

fulfillment and supply chain activities become increasingly complicated based on the size of client companies and their volumes, the type of goods, their characteristics, delivery methods and countless additional variants.

Warehouse management activities do not only concern the administration of incoming (inbound) and outgoing ( Outbound ) flows of goods, but include the constant monitoring and supervision of all internal and external logistics operations involved in the distribution chain.

Below are some important factors for having an excellent logistics, supply chain and fulfillment activity:

  • Logistics: as defined by Wikipedia , and as per the definition that we report below thanks to this site, it is the fundamental part of operational activities:

“Logistics is the part of supply chain management that deals with the efficient inbound and outbound flow of goods, services and related information from the point of origin to the point of consumption based on customer needs. Logistics management is a component that holds the Supply Chain together in Italy and around the world. Resources managed in logistics can include tangible goods such as materials, equipment and supplies, as well as food and other consumables.

 

Logistics activities can be divided into three main areas: order processing, inventory management and freight transportation. Traditionally, order processing was a time-consuming activity that could take up to 70% of the order cycle time. However, with new technologies such as barcode scanning, computers and network connection, customer orders can quickly reach the seller in no time and stock availability can be checked in real time. The purpose of having an inventory is to reduce the overall logistics cost while improving customer service. Having a stock of finished products in advance can reduce the frequency of transportation to and from customers and accommodate the randomness of customer requests. However, maintaining an inventory requires capital investments in finished products and maintaining a warehouse. Storage and order picking account for the majority of warehouse maintenance costs. Freight transport forms a vital part of logistics and provides access to larger markets as goods can be transported hundreds or thousands of kilometers away. Freight represents two-thirds of logistics costs and has a significant impact on customer service. Transportation policies and warehouse management are closely intertwined.

The increase in business transactions through the Internet gives rise to the need for “e-logistics”. Compared to traditional logistics, e- logistics handles low-value parcels for customers spread across various destinations around the world. In e-logistics, customer requests come in waves compared to traditional logistics, where demand is constant.

 

Inbound logistics is one of the primary logistics processes that focuses on purchasing and arranging for the inbound movement of materials, parts, or unfinished inventory from suppliers to manufacturing or assembly plants, warehouses, or retail stores. detail.

 

Outbound logistics is the process relating to the storage and movement of the final product. The relevant information flows from the end of the production line to the end user.

Considering the services performed by logisticians, the main logistics sectors can be divided as follows:

  • Purchasing logistics
  • Distribution logistics
  • After-sales logistics
  • Disposal logistics
  • Reverse logistics
  • Green logistics
  • Global logistics
  • Domestic logistics
  • Concierge service
  • Reliability, availability and maintainability
  • Asset control logistics
  • Logistics of point of sale materials
  • Emergency logistics
  • Production logistics
  • Construction logistics
  • Capital project logistics
  • Digital logistics
  • Humanitarian logistics

 

Procurement logistics consists of market research , requirements planning, make-or- buy decisions , supplier management, ordering, and order control. The objectives in procurement logistics could be contradictory: maximize efficiency by focusing on core competencies, outsource while maintaining the company’s autonomy, or minimize procurement costs by maximizing security within the supply process.

 

Advanced logistics consists of the activities necessary to set up or establish a plan for carrying out logistics activities.

 

Global logistics is technically the process of managing the “flow” of goods through a supply chain from the place of production to other parts of the world. This often requires an intermodal transportation system by sea, air, rail and truck. The effectiveness of global logistics is measured in the Logistics Performance Index .

 

Distribution logistics has as its main task the delivery of finished products to the customer. It consists of order processing, warehousing and transportation. Distribution logistics is necessary because the time, place and quantity of production differ with the time, place and quantity of consumption.

 

Disposal logistics has the main function of reducing logistics costs and improving services relating to the disposal of waste produced during a company’s activity.

 

Reverse logistics denotes all those operations of reuse of products and materials. The reverse logistics process includes the management and sale of surpluses, as well as products returned to sellers by buyers. It is “the process of planning, implementing, and controlling the efficient and cost-effective flow of raw materials, work-in-process inventory, finished goods, and related information from the point of consumption to the point of origin to recover value or properly dispose of.” [12] More precisely, reverse logistics moves goods from their typical final destination to gain value or for proper disposal. The opposite of reverse logistics is forward logistics.

Green logistics describes all attempts to measure and minimize the ecological impact of logistics activities, including all forward and reverse flow activities. This can be achieved through intermodal freight , route optimization, vehicle saturation and city logistics .

 

  • Documentation management: the documents used for the management of the warehouse and e-commerce logistics services, e-commerce logistics services, B2B logistics services, fulfillment services , must be managed and compiled precisely, both at a fiscal and administrative level, looking for to limit the use of paper documents but increasingly using IT and automated tools, better considering the use of AI (Artificial Intelligence in Logistics).

 

  • Logistics staff management: to ensure that logistics and operational activities are carried out according to KPIs and SLAs and with a continuous search for logistics excellence, the assigned staff must be pre- selected, qualified and appropriately trained for the specific activities.

 

  • Safety in logistics structures: it is essential that the logistics structure follows all current regulations and that the working environment is clean and safe, both to guarantee the protection of its operators and for its activities.

In fact, accidents also have a negative impact on the corporate economy.

 

More and more companies are choosing to entrust warehouse management to 3PL companies, specialized in providing complete outsourced warehouse management services .

There are various types of outsourcing of warehouse activities :

  • Assignment of outsourced logistical operational activities.
  • Entrusting of operational activities within its own warehouse structures: in this case the 3PL will be able to undertake to hire warehouse staff, install adequate IT systems, implement automatic warehouse systems.
    A logistics outsourcing allows the company to contain certain operating costs and to make use of the specific skills of the logistics operator , such as flexibility and sharing of some capex and opex with other customers of the 3PL itself.

 

Order management

The preparation of B2C, D2C and B2B orders takes place using innovative IT systems and the use of AI or automatic scanners and tools.
Operational order management activities are part of that set of processes called logistics.

It is an activity that must be managed with maximum accuracy and which is part of the economy of a company.

The management of B2C, D2C and B2B orders must be managed and controlled by WMS systems, i.e. specific software that monitors and supervises all warehouse activities in a quick, optimized, high-performance and efficient way.
These are IT operating systems capable of integrating fundamental management aspects such as: master data management (customers and suppliers), products, references (SKU) and price lists.

These IT systems also help manage orders, transport documents, invoices, warehouse loading and unloading documents. It will thus be possible to have an updated and real-time situation of the order status, allowing you to maintain control over warehouse stocks and fulfillment and shipping priorities.

ESL also deals with the preparation of personalized orders such as gift packages, gift packages, Christmas packages, providing specific services ( kitting , silk paper, sample insertion, and many other value-added logistics services ).

Goods storage (Goods storage)

The logistics warehouse is that logistics structure capable of receiving goods, storing them (put-a-way) and making them available for picking, packing, shipping and delivery.
www.eshoplogistic.com deals with the management of goods storage, incoming and outgoing quantitative and qualitative controls.

The goods are deposited immediately after receipt. The goods can be located on pallet spaces, eCommerce shelves, structures for hanging garments or automated structures and in any case in the most suitable parts of the warehouse indicated by the IT systems.

An important index to always consider is the inventory turnover rate, which indicates how long it takes to consume a stock and replenish it again. There may be high rotation items (which are therefore sold and repurchased more frequently) and low rotation items (which have fewer movements and fewer sales). Knowing the turnover rate is fundamental for managing the logistics structure and for the success of a company.

In logistics operations for the storage of goods, both in the picking and shipping phases, barcode technology or RFID readers help to automate and simplify operational management.

E-commerce warehouse management

The e-commerce industry is constantly developing and changing and more and more companies are deciding to focus on online sales.

The advantages of ecommerce are countless, but it is important to consider using an ecommerce logistics operator that is an absolute guarantee, such as www.eshoplogistic.com .

Customer satisfaction is fundamental for the success of an e-commerce project which must be supported by quality, speed and economic and environmental sustainability: these are fundamental characteristics in both B2B and B2C.

Logistics outsourcing is increasingly being considered by companies, who can choose whether to outsource all of the activities (full out-sourcing or green field solution ) or just a part.

Shipments all over the world

ESL deals with shipping services e-commerce , ecommerce shipping , b2b shipping , worldwide and other tailor-made logistics solutions managed directly or via an international network.
www.eshoplogistic.com offers national and international express shipping solutions, taking care of the necessary customs procedures.

National and international transport can be managed with postal, semi-postal or express services, with tracking of goods and use of TMS online monitoring systems.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

Logistics, Fulfillment & Supply Chain: Definitions and Services by eShop Logistic ESL

LOGISTICS, FULFILLMENT AND SUPPLY CHAIN: ESL DEFINITIONS AND SERVICES

 

www.eshoplogistic.com and its Fulfillment for Europe , Fulfillment for USA , Fulfillment for Italy , Fulfillment for Asia , Fulfillment for Americas Network is able to offer services for various types of companies, from the largest to the smallest ones , also for start-up ecommerce projects but with compelling prospects or famous brands.

www.eshoplogistic.com offers a wide range of B2B logistics solutions and B2C logistics solutions (business-to-business and business-to-consumer), a sector that records significant growth values year after year.

The success of B2C is due to the increase in online purchases (from web and mobile), the development of new payment and shipping services and specialized solutions and companies for the sector.

B2B ecommerce fulfillment solutions concern operational logistics and supply chain solutions between commercial companies, be they suppliers or professional customers located at different points of the production chain.

An innovative, professional and advanced logistics company allows industrial and commercial entities to extend their range of action nationally and internationally without having to invest in new sales points or human resources .

ESL (www.eshoplogistic.com) provides professional operational management of logistics and fulfillment flows in Italy and around the world.

www.eshoplogistic.com (ESL) offers national shipping and international shipping services for B2C and B2B ecommerce through postal services, semi-postal services, drop shipping, cross docking, shipments with express couriers or shipping services.

On Demand it is possible to request cash on delivery (COD) payment services, ad hoc insurance, sending WhatsApp and SMS messages, emails, deliveries by appointment, deliveries to floors, porterage, same day delivery, deliveries with white gloves and much more. even more!

We provide warehousing services and goods storage services , guaranteeing quantity and quality controls on both incoming and outgoing goods.

We also provide storage in pallet places and on shelves or for hanging items.
We deal with pick & pack , i.e. logistical activities of picking up goods, order management, packaging, kitting, labelling, personalisation, gift packages and ad hoc solutions designed to guarantee the best purchasing and shipping experience for the end customer.

The order management service is carried out using scanners and innovative IT technologies, in order to guarantee precision and punctuality.

We pack goods of various types and sectors, even with requests for specific services such as personalized packaging, in series, with gift wrapping, silk paper, gift cards, management of serial numbers, management of batches and deadlines, etc.

We manage shipments with track & trace of goods (i.e. the goods monitoring system) with import/export declarations and customs management.

We guarantee an exceptional solution for the management of national and international returns, correlated with accurate checks, reporting and subsequent reconditioning of the packaging.

It is also possible to request extra services such as:

  • customization of sports clothing with logos, graphics or numbers;
  • label production;
  • sewing, embroidery, ironing, steaming, quality and safety seals;
  • production of photos and videos for e-commerce sites, in collaboration with established Italian and foreign studios (taking care, as necessary, of recruiting male and female models and choosing the locations);\
  • compilation of product technical data sheets, including photos taken at our facility.

Supply chain

What does supply chain mean?

As indicated on Wikipedia (and as reported below from the same source): Supply Chain means a supply chain, i.e. a complex logistical system made up of structures that convert raw materials into finished products and distribute them to final consumers (B2C) or to end customers (B2B).

Meanwhile, Supply Chain Management deals with the flow of goods within the supply chain in the most efficient way.

In sophisticated supply chain systems, used products can re-enter the supply chain at any point where the residual value is recyclable.

Supply chains connect value chains.

Suppliers in a supply chain are often classified by “tier”, with first-tier suppliers supplying directly to the customer, second-tier suppliers supplying to the first tier, and so on.

The phrase “Supply Chain” may have first appeared in a 1905 article in The Independent which briefly mentions the difficulty of “keeping an unbroken chain of supply with India” during the British expedition to Tibet.

The distribution chain therefore does not only concern the internal organization of the company, but also the coordination with suppliers and sub-contractors.

Fulfillment

What does Fulfillment mean?

As indicated by Wikipedia (and as we report below thanks to the same source): fulfillment Fulfillment house and Fulfillment Center (in British English: Fulfillment House and Fulfillment Center ) are modern terms to indicate a packaging warehouse . The terms were coined in the mid-1990s: “fulfillment center” usually refers to an in-house packaging warehouse, while “fulfillment house” tends to be used for companies that specialize in contract warehousing and packaging.

 

Origin of the term

The use of the word “fulfilment” in relation to freight shipments derives from the terms “order fulfillment” and “product fulfillment”, introduced by business management researchers analyzing supply chains in the late 1980s. This concept was soon picked up by public relations people working for packing warehouse companies, who felt that “distribution center” or “distribution house” sounded more positive and active than the old term “warehouse.” The terms are still so new and unknown outside that industry that “warehouse” is often added in parentheses or used as an alternative word in the same text, to explain to laypeople what “fulfillment center” or “fulfillment center” actually is. house of fulfillment”.

ESL ( www.eshoplogistic.com ) offers Fulfillment Italy and Fulfillment Europe services of great quality and success.

 

External or internal

Some companies, like Amazon, have their own fulfillment centers , while many smaller e-commerce companies outsource warehousing , picking, packing, and shipping tasks to outside logistics companies . These external fulfillment companies are known as third-party logistics providers (3PLs). Many larger companies with their own fulfillment centers also handle warehousing and shipping for other sellers. Amazon itself is an example of this, offering to handle warehousing and order fulfillment for third-party sellers.

Another very early example was Fingerhut, which expanded its fulfillment center in the 1990s to take on logistics services for other companies, including the company that eventually acquired Fingerhut: Federated Department Stores.[

 

Full Outsourcing

What does Full Outsourcing mean?

The term outsourcing indicates the outsourcing of some parts of the production process or support or sales processes.
Following the design and management phases of an e -commerce requires time and specific knowledge. In some cases, starting full outsourcing management can therefore prove very effective for a client .

The full outsourcing solution consists in entrusting the management of many or all operations to an external company .

The services offered by ESL are many:

The advantages of entrusting the management of B2B e-commerce logistics and B2C e-commerce logistics to a team of expert professionals are numerous: for example, reducing set-up costs, optimizing operational activities, reducing staff, using the latest technologies generation.

 

TAGS: B2B e-commerce fulfillment , B2B e-commerce fulfillment , B2C e-commerce fulfillment , B2C e-commerce fulfillment , Logistics outsourcing , full outsourcing , Italian supply chain

The Importance of Inbound in Logistics, Fulfillment and Supply Chain

THE IMPORTANCE OF “INBOUND” IN LOGISTICS AND SUPPLY CHAIN

www.eshoplogistic.com is a company specialized in logistics services for e-commerce sites , B2B logistics , retail logistics , wholesale logistics , industrial logistics and omnichannel logistics .

www.eshoplogistic.com offers efficient, fast, flexible, sustainable, competitive and high quality solutions thanks to the latest technologies, for hanging garments and for goods packaged, flat and/or on pallets.

  • We have unlimited storage capacity thanks to our logistics facilities in Italy, partner logistics sites in Europe, USA and America logistics and APAC.
  • We offer single package, pallet, partial or full load shipping services, optimizing transport. For example, hung goods and those packaged and in boxes are shipped together, in a single solution.
  • We use advanced IT systems for stock management (WMS), systems for managing shipments, transport and related tracking numbers (TMS), systems for managing customer assistance and related tickets (CRM).

In Logistics it is very important to immediately start managing operations in the correct way so as not to have inventory and order management problems later.

Consequently, www.eshoplogistic.com pays maximum attention right from the moment the goods are received.

In the INBOUND phases, once the goods have been unloaded, checked, they will be scanned and checked, with the possibility of value-added services such as quality control , quantity control , kitting and on-demand services managed with maximum collaboration with the customer and unsurpassed flexibility in compliance with the most stringent and professional KPIs.

Every imperfection will be documented, recorded in the systems and alert tickets will be sent to the customer. We also offer the possibility of documenting imperfections with photographic systems.

Each of our systems is managed in the cloud and on the web, with the possibility for customers to access online, extrapolating statistics, data and essential information. We also offer the possibility of reporting, access and personalized functionality .

Our warehouses are present:

San Zenone Al Lambro (Milan) and Latina (Rome).

solutions in the USA : in Chicago (Illinois) and Miami (Florida) with the possibility of further locations thanks to our partners.

Network partners in Europe, Americas, Asia.
• Unlimited warehouse spaces
• Unlimited locations for pallets and bins

Thanks to our logistics network we can identify suitable solutions for your needs and help you in your foreign expansion.

For more information on B2C ecommerce logistics services

For more information on B2C e-commerce logistics services

Find out more about B2B logistics services

Find out more about Supply Chain services

Find out more about Warehouse Management

Find out more about Logistics Management

Logistics for e-commerce

The e-commerce logistics solutions of www.eshoplogistic.com are valid for online sales of Fashion & Apparel , Beauty & Cosmetics , Lifestyle, Luxury , Dry foods, Sports, Footwear, Objects, offering logistics services for e-commerce , e-commerce web projects with logistics, shipping and transport management , with locations in Milan, Rome, Europe, the Americas, Asia.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

E-commerce B2C Logistics: A Comprehensive Guide to Supply Chain and Fulfillment

In the digital age, e-commerce B2C (Business to Consumer) logistics has taken on a central role in determining the success of online businesses. The supply chain and fulfillment are key components of this process, directly influencing customer satisfaction and operational efficiency. In this article, we will delve into the importance of e-commerce B2C logistics, the role of the supply chain and fulfillment, and how multilingual customer service and full outsourcing can optimize business operations.

E-commerce B2C Logistics: Fundamentals and Importance

E-commerce B2C logistics encompasses all the activities required to manage and deliver products from producers to end consumers. This process includes inventory management, warehousing, packaging, shipping, and returns management. Well-orchestrated logistics are essential for maintaining high levels of customer satisfaction, reducing delivery times, and minimizing operational costs.

The Supply Chain: Efficiency and Optimization

The supply chain is the backbone of e-commerce B2C logistics. It covers the entire journey of a product from production to final delivery. To optimize the supply chain, businesses must:

  1. Collaborate with Reliable Suppliers: Choosing reliable suppliers is crucial to ensure product quality and timely deliveries.
  2. Utilize Advanced Technologies: Supply chain management tools such as Order Management Systems (OMS) and Enterprise Resource Planning (ERP) software can help monitor and optimize the flow of goods.
  3. Adopt Flexible Sourcing Strategies: Implementing just-in-time or multi-sourcing strategies can help mitigate risks related to demand fluctuations and supply chain disruptions.
  4. Implement Reverse Logistics: Efficiently managing returns is vital for maintaining customer satisfaction and reducing costs.

Fulfillment: From Warehouse to Customer

Fulfillment encompasses all the operations needed to process an order, from receipt to delivery. The main steps in the fulfillment process include:

  1. Inventory Management: Continuously monitor inventory levels to avoid stockouts or overproduction.
  2. Picking and Packing: Accurately and promptly select and prepare products for shipment.
  3. Shipping: Partner with reliable couriers to ensure fast and secure deliveries.
  4. Returns Management: Implement efficient return policies to facilitate the return process and enhance customer experience.

Multilingual Customer Service: Global Support

In the context of e-commerce B2C, multilingual customer service is crucial for serving a global clientele. Effective customer service must be able to:

  1. Communicate in the Customer’s Language: Provide support in the customer’s native language to improve understanding and problem resolution.
  2. Resolve Issues in Real Time: Use multi-channel support platforms such as live chat, email, and phone to respond quickly to customer inquiries.
  3. Continuous Staff Training: Invest in ongoing training for staff to ensure high-quality service and keep up with the latest market trends.

Full Outsourcing: A Winning Strategy

Full outsourcing involves delegating all logistics operations to a specialized service provider. This approach offers numerous advantages:

  1. Reduction of Operational Costs: Outsourcing logistics operations helps reduce the fixed costs associated with in-house management.
  2. Access to Advanced Technologies: Outsourcing providers often use cutting-edge technologies to improve efficiency and accuracy in operations.
  3. Operational Flexibility: Full outsourcing provides the flexibility needed to scale operations according to seasonal demand or sales peaks.
  4. Focus on Core Business: Delegating logistics to experts allows companies to concentrate on strategic activities and product development.

Conclusion

E-commerce B2C logistics, with its intricate network of supply chain and fulfillment, is fundamental to the success of online businesses. Implementing efficient strategies and adopting full outsourcing solutions and multilingual customer service can significantly enhance business operations and customer satisfaction. Investing in e-commerce B2C logistics is not just a necessity, but a vital strategy for building a sustainable and customer-oriented business.

eCommerce Logistics Market 2024

eCommerce Logistics Market 2024: Key Insights

  • Market Growth: The global eCommerce logistics market is experiencing robust growth, expected to increase from $400 billion in 2020 to $837 billion by 2026, despite challenges such as the recent pandemic.
  • Consumer preferences: Research shows that online shoppers around the world prioritize faster deliveries (48%), convenient shipping (43%), and accurate delivery time information (39%).
  • Returns: The UAE is a leader in product returns, with 40% of online orders sent back. European shoppers strongly prefer clear, free and simple return policies. Additionally, the global trend towards using order lockers is growing, although acceptance varies from country to country.
  • Impact of the Pandemic: The COVID-19 pandemic has significantly affected e-commerce logistics, resulting in labor shortages, increased customer expectations for faster deliveries, higher order volumes and more complex order fulfillment. This has shifted demand patterns towards services such as last mile delivery and on-demand options, with Sub-Saharan Africa surprisingly leading the market growth in 2020.

Have you ever thought about the journey of the package you enthusiastically open from your favorite online store? What’s behind the carefully planned route, speed and timely (or sometimes not so timely) arrival at your home?

Now multiply that by billions of packages shipped around the world. The vast global eCommerce logistics market manages this complex dance of goods and services. Between 2020 and 2021, the market experienced an increase in revenue of $80 billion and continues to grow.

eCommerce logistics market: growth continues

The global eCommerce logistics market has shown a significant growth trajectory in recent years. Let’s take a closer look:

  • According to data compiled by Statista, Transport Intelligence and PortCalls Asia, the market was worth $400 billion in 2020.
  • By the following year its value had increased by $80 billion, reaching a value of nearly $480 billion.
  • Forecasts for 2023 point to a continuation of this trend, with the market expected to reach nearly $600 billion.
  • By 2026, it is expected to increase further to a staggering $837.2 billion.
  • The global landscape offers a comprehensive overview of the trajectory of the eCommerce logistics market. However, focusing on specific regions, such as Europe, reveals more nuanced insights.
  • FYI: We regularly update our rankings with the latest data from our models, providing valuable insights to help you improve your business. Which stores and companies are leaders in eCommerce? Which categories are they driving bestsellers and high sales? Find out for yourself in our rankings for companies , shops and markets . Stay one step ahead of the market with ECDB.
  • European e-commerce logistics market:
    a closer look
  • The parcel market in Europe, as detailed by data from the European Postal Services Regulatory Group (ERGP), has shown a distinct trajectory over the years.
  • The annual turnover in 2015 amounted to 31.29 billion euros. While the overall trend has shifted toward growth, specific downturns have occurred, particularly in 2017 and 2018, when the market experienced reductions in annual revenue. However, the market recovered and in 2021 revenues rose to €62.63 billion.
  • Having traced the trajectory of market development both globally and in Europe, we now focus our attention on the consumer-centric dynamics that define the eCommerce landscape.

Speed is the consumer’s top priority

According to the results of a global survey of consumers who shop online at least once a month, published by Wunderman Thompson Commerce:

  • Nearly half (48%) believe products should be delivered faster, underlining the importance of speed in the delivery process.
  • The cost of delivery is another significant concern, with 43% feeling the price paid for shipping is too high, indicating a desire for more convenient, if not free, delivery options.
  • Additionally, 39% of these global shoppers want more accurate information on delivery times, signaling the importance of predictability and transparency in the online shopping experience.
  • Delivery speed and costs play a vital role in shaping consumer preferences around the world. However, delving into regional nuances presents different emphases on these factors. For example, consider the distinct preferences emerging from places like Israel versus broader trends.
  • In a 2021 survey conducted by Outbrain, approximately 50-53% of respondents from the United States, United Kingdom, Australia and the European Union highlighted the importance of delivery speed in online purchases, with 38-43% saying they underlined the attractiveness of free or discounted offers. shipping. Only a small portion (7-10%) in these regions believe that neither factor influenced their purchasing decisions.
  • Online shopping in UAE: 40% is returned
  • While the speed and cost of delivery are undoubtedly crucial, another significant aspect of the e-commerce experience is the returns policy. Wunderman Thompson Commerce data reveals the countries where online shoppers are most likely to return their purchases.
  • The United Arab Emirates (UAE) tops the list with a significant 40% of online orders returned. Following closely, India has a rate of return of 37%. Thailand is no different, with 34% of online purchases returning. Meanwhile, in Europe, the Netherlands sees 26% of its online orders returned. The United States, a major e-commerce market, has a return rate of 25%.
  • A clear returns policy helps a lot
  • The phenomenon of product returns is not just about statistics; it is intrinsically linked to buyer sentiments and the policies that govern these returns. European shoppers, in particular, have expressed clear concerns about returns procedures.

2022 survey conducted by DPD and Geopost , the European e-shopper landscape revealed ongoing concerns about online returns policies:

  • Overall, 78% of respondents across Europe find tedious returns processes daunting.
  • Additionally, 75% didn’t like the idea of covering return costs, and a substantial 88% highlighted the need for clear return policies up front.
  • Drilling deeper into specific countries: In France, 90% of citizens are hesitant due to unclear return policies and 85% are discouraged by complex return procedures. About 69% were reluctant, fearing return costs.
  • Germany and Spain share this sentiment, with around 75% discouraged by complex returns and more than 70% worried about the potential costs.
  • Italy and the UK reflect these concerns, with figures ranging between 75 and 88% on these barriers.

European shoppers: 95% want to return products to a consignment shop or retail store

As we continue to explore the European e-shopper landscape, it is critical to determine consumers’ primary desires regarding the returns process. In another 2022 survey conducted by DPD and Geopost , European online shoppers outlined their returns preferences.

The majority, about 95%, are in favor of allowing returns to be dropped off at package stores or retailer stores. Equally popular was the need for transparent return costs and a clear returns policy, with approvals around 94% and 89% respectively. The ability to collect items from home was also important for many, with an average of 90%.

“Free returns”, however, have attracted varied interest across countries: the UK leads with 76%, followed by France (74%), Germany (71%), Italy (69%) and Spain (66%). %). This suggests that, although most return criteria are almost universally desired, attitudes towards free returns show notable differences among European shoppers.

Another emerging trend in the eCommerce logistics industry is the growing reliance on lockers for order collection. But how widespread is this preference?

Smart lockers: Benelux is not a fan

Based on data from Parcel Monitor, the global use of parcel lockers for picking up online purchases saw significant growth between 2018 and 2020.

In 2018, only 10% of online shoppers chose to collect their orders using parcel lockers. This figure saw a slight increase in 2019, with 12% opting for locker collection. However, 2020 marked a substantial surge, as 39% of online purchases were collected via locker, indicating a rapidly growing preference for this method of order collection among consumers around the world.

The growth in the use of parcel lockers shows a changing dynamic in delivery preferences. However, not everyone agrees with this method. In a 2022 survey conducted by SendCloud and Nielsen, consumers’ willingness to use smart lockers for out-of-home (OOH) deliveries varied significantly by country:

  • The Netherlands shows the highest reluctance, with 58% of respondents saying they are not willing to use such services.
  • This sentiment is echoed in Belgium (54%) and France (52%).
  • In Austria and Germany the figures are slightly lower, with 47% and 46% respectively expressing their reluctance.
  • The UK, Spain and the US show greater acceptance, but still have significant portions that resist the idea, with figures of 42%, 40% and 35% respectively.
  • Italy is the most open to the concept among the countries surveyed, with only 29% of respondents showing an aversion to using smart lockers for OOH deliveries.

COVID-19: Labor shortages and complexity of e-commerce orders

For better context, let’s take a look at the impact of COVID-19 on the e-commerce logistics market and how the industry has recovered from the difficulties created by the pandemic.

In a survey published by the Swiss company Kardex, several challenges emerged regarding the impact of COVID-19 on order management processes. Top issues included labor shortages (40.2%), growing customer expectations for fast deliveries (35.9%), an increase in e-commerce order volume (35%), and the need to fulfill more orders quickly and conveniently (34.2%).

Other responses highlighted concerns related to order accuracy, physical space constraints, multiple order fulfillment channels, complexity of order management, visibility, return order management, and a global view of orders and fulfillment. ‘inventory. Interestingly, 8.5% of respondents said they were not affected by the challenges listed.

What has the pandemic changed in e-commerce logistics?

While the challenges posed by COVID-19 have been multiple, they have also led to changes in demand patterns in the logistics sector.

According to data collected by DHL, Transport Intelligence and estimates provided by Statista, the group was led by the last mile service of eCommerce, often defined as the final phase of the delivery process from a distribution center or facility to end user, who suffered a demand of 21%. This was followed closely by eCommerce fulfillment, recording 18% demand.

The urgency of online shopping was further underlined by the 16% demand for on-demand/instant delivery e-commerce services. In grocery, last-mile in-store distribution was sought after, with 11% demand, and the traditional grocery distribution center was not far behind, with 10%.

Services such as click and collect from stores, returns or reverse logistics and distribution to high street stores have also seen notable demand.

E-commerce logistics growth: Sub-Saharan Africa leads in 2020

To top it off, we will look at the growth of the e-commerce logistics market in different regions for the year 2020, which reveals a surprising surge in Sub-Saharan Africa.

According to Transport Intelligence , sub-Saharan Africa tops the list with a year-on-year change of 36.3%, making it the fastest growing region in this sector. This impressive growth rate is particularly noteworthy because sub-Saharan Africa is not often the center of conversations in e-commerce circles, despite its obvious potential.

Following closely, South America saw a 34.8% increase, while North America, a significant player in the eCommerce space, saw a 33.9% increase. The Middle East and North Africa were not far behind, recording a growth rate of 30.4%. Europe, another major eCommerce market, saw its logistics market grow by 26.5%. Meanwhile, the Asia-Pacific region, home to some of the largest e-commerce giants, recorded a growth rate of 22%.

Fulfillment in Italy: The Eshoplogistic Revolution

Introduction

Eshoplogistic is making waves in Italy’s e-commerce landscape with its innovative fulfillment solutions. As online shopping continues to soar, efficient and reliable fulfillment services have become crucial for businesses to stay competitive and meet growing customer demands.

What is Fulfillment?

Fulfillment involves the entire process from receiving an order to delivering it to the customer’s doorstep. It includes inventory management, order processing, picking and packing, shipping, and handling returns. A seamless fulfillment process ensures customer satisfaction and operational efficiency.

The Eshoplogistic Approach

Eshoplogistic is redefining fulfillment in Italy through its state-of-the-art facilities and technology-driven solutions. Here’s how Eshoplogistic stands out:

Advanced Technology

Eshoplogistic leverages cutting-edge technology such as automation, robotics, and AI to streamline operations. These technologies enable precise inventory management, rapid order processing, and efficient picking and packing.

Strategic Locations

Eshoplogistic has strategically positioned its fulfillment centers across Italy to minimize delivery times and costs. This network ensures that products reach customers quickly, no matter where they are located in the country.

Comprehensive Services

Eshoplogistic offers a full suite of services, including:

  • Inventory Management: Real-time tracking and optimization of stock levels.
  • Order Processing: Efficient handling of orders to ensure accuracy and speed.
  • Picking and Packing: Secure and timely preparation of orders for shipment.
  • Shipping: Reliable partnerships with major carriers for fast and safe deliveries.
  • Returns Management: Streamlined process for handling returns and exchanges.

Challenges and Opportunities

Challenges

  1. Infrastructure: Italy’s varied geography requires robust logistics solutions to ensure timely deliveries.
  2. Regulatory Compliance: Navigating Italy’s regulatory framework, including labor and customs regulations, can be complex.
  3. Sustainability: Meeting environmental sustainability goals is increasingly important, requiring green practices in fulfillment operations.

Opportunities

  1. Technological Integration: The use of advanced technologies such as IoT and blockchain can enhance transparency and efficiency.
  2. E-commerce Growth: The increasing popularity of online shopping in Italy presents significant opportunities for fulfillment providers.
  3. Customer Experience: Superior fulfillment services can greatly enhance customer satisfaction and loyalty.

Eshoplogistic: Leading the Way

Eshoplogistic is at the forefront of transforming fulfillment in Italy. By addressing logistical challenges and leveraging technological advancements, Eshoplogistic provides exceptional services that meet and exceed customer expectations. Their commitment to efficiency, reliability, and customer satisfaction positions them as a leader in the industry.

Conclusion

Eshoplogistic is revolutionizing fulfillment in Italy, ensuring that businesses can meet the demands of today’s e-commerce landscape. With their advanced technology, strategic locations, and comprehensive services, Eshoplogistic is setting new standards for efficiency and customer satisfaction in the fulfillment sector.