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Ecommerce Logistic in Italy Europe World

Posted on by EditoreESL

E-commerce Logistics: Why, What and How

Everything you need to know about eCommerce logistics. Optimize your eCommerce order fulfillment logistics and warehouse using the best 3PL (eShop Logistics 😊) to improve customer experience and increase sales.

“The boundary between disorder and order lies in logistics.”

Imagine this: You’ve launched a bunch of marketing campaigns and gotten a lot more sales this month. Your numbers keep going up. You’re working with a top-tier vendor and will soon need to order more products.

Your next challenges are: how do you continue to fulfill every order on time? How do you handle all the new orders that come in while maintaining your high standards?

What you need to do is get a good handle on your logistics operations and set up processes in a timely manner, so you can continue to grow your business.

In this post, we take a detailed look at every aspect of e-commerce logistics: what works, what doesn’t, and what tools to use.

Let’s get started.

What is eCommerce Logistics?

E-commerce logistics refers to the processes involved in storing and shipping inventory for an online store or marketplace. This includes inventory management, pricing, packaging, and shipping online orders.

As an e-commerce business grows, it is essential to have a system that allows you to track all your orders and ensure that each order is delivered to the right place and on time.

ecommerce logistics is a process that begins with the acquisition of inventory from the manufacturer or supplier and ends directly at the customer’s door.

Let’s take a look at the various aspects of order fulfillment and the stages of the supply chain.

The 5 Parts of the eCommerce Supply Chain

  1. Suppliers

Suppliers or manufacturers are companies that create the product and ship it to distribution centers. If the brand is dropshipping , the supplier ships the product directly to the customer. Otherwise, the brand places a bulk order and stores it in a warehouse, then ships it to customers as orders come in.

  1. Order Fulfillment Centers

A fulfillment center is a large warehouse that holds inventory close to the end consumer’s location. They pack and ship each product as soon as a customer places an order. This facility can be owned or leased by the eCommerce business (dedicated fulfillment center) or managed entirely by a third-party logistics provider (3PL). For example, Amazon has its own fulfillment centers for brands that it uses to fulfill orders in a program called Fulfilled by Amazon (FBA).

  1. Distribution Centers

If an eCommerce business is large enough, it can use fulfillment hubs to split inventory across multiple warehouses or modes of transportation. It may choose to use separate warehouses for its B2B and DTC orders because they require different packaging or shipping destinations.

  1. Sorting plants

These are facilities that sort products for large-scale e-commerce operations that move large quantities of products.

  1. Vectors

Couriers are companies that transport the product to the final destination. In Italy, they are BRT, GLS, Poste Italiane, DHL and others. They pick up the package from the distribution center or warehouse and transport it to the customer by truck or plane. In some cases, a brand may use its own private couriers for faster delivery.

Types of eCommerce Logistics

There are several ways to manage the logistics of your e-commerce.

Internal logistics

Managing your eCommerce logistics in-house means managing your supply chain yourself. This means tracking shipments from the supplier to the warehouse and to the various distribution centers or sorting facilities you may have. It also means using your eCommerce platform analytics and significant investment costs.

Dropshipping

This is where the supplier or manufacturer sends the product directly to the consumer. This is a much cheaper option because it eliminates warehousing costs, but it significantly increases delivery times in some cases, especially when it comes to international shipping. Think: buying iPhone cases from China from a brand and waiting 2 months for them to arrive to your customer.

3PL

Third-party logistics providers handle every part of the logistics process so you don’t have to. They offer inventory tracking, vendor management, warehousing, and packaging. Some 3PLs even have nationwide networks of warehouses that guarantee they can offer 1- or 2-day shipping.

3 Vital Parts to Improve Logistics Management

You might be thinking: there are so many moving parts! What do I focus on first?

Let’s keep things simple.

Here are the three aspects of the logistics process that every e-commerce company should focus on:

Inventory Management

Managing your inventory means keeping track of all your products and knowing where they are and what quantities they are in. Which warehouse(s) contain which SKUs and tracking shipments between different locations. It’s also about knowing which SKUs you’re running low on and when you should reorder them.

Storage and warehousing

This is the most expensive part of the logistics process. There are many things to consider when looking for the right storage solution for your products. This includes things like:

  • Where to strategically store various items close to end consumers
  • Find a solution for bulky or large items
  • Find the best warehouses to use for each of the markets you sell in

Order fulfillment

Since Amazon launched 2-day shipping, customer expectations have changed. Now, major brands are offering faster shipping options and fulfilling orders much faster. The entire process involves processing orders, shipping the order, calculating the shipping cost, and using major carriers for last-mile delivery.

Improving your order fulfillment process often requires distributing your warehouses so they are strategically located closer to your customers. The modern consumer expects a seamless delivery process with 3-5 days or less of delivery time.

The most popular method for managing orders for a modern eCommerce is to rely on a 3PL. Here’s why.

Benefits of Using Third Party Logistics (3PL)

E-commerce business owners prefer to use third-party logistics companies. In fact, the global 3PL market was valued at $2,027.71 billion in 2023.

Studies show that merchants are increasingly relying on 3PLs and deriving value from them:

  • 86% of retailers said using 3PLs improved customer service.
  • 75% said 3PLs resulted in overall cost savings.
  • 3PLs are most often used for domestic transportation (86%), warehousing (66%), and freight forwarding (44%).
  • Here are some of the reasons why online retailers prefer to use 3PLs for their eCommerce order fulfillment.
  • Next day and 2 day shipping
  • Customer expectations changed dramatically when Amazon started offering same-day, next-day, and 2-day shipping (an unprecedented move in the history of eCommerce). Many other online stores and marketplaces joined the bandwagon to offer a customer experience that could rival Amazon’s.
  • The era of 10-day shipping is over as places like Walmart and HomeDepot have started offering 2-day express shipping and lower shipping costs.
  • In the past, this was only possible if you used FBA, which is Amazon’s giant network of warehouses. Now there are 3PLs that have a distributed network of their own facilities, and b2c, d2c and b2b logistics operators such as eShop Logistic .
  • Shorter shipping times and on-time deliveries require a distribution network of warehouses across the country. It is too expensive to build your own, which is why online stores prefer to use a 3PL that has its own logistics network.
  • More data and valuable information for business growth
  • One of the main benefits of using a third-party logistics company is the automation of the software they provide. 3PLs use software that streamlines the logistics process and provides a wealth of real-time data and insights into every aspect of eCommerce order fulfillment. They can help brands turn valuable information into actionable insights.
  • For example, logistics software could help a retailer realize that it needs to open more stores in strategic areas or specific zip codes. It could help reduce excess inventory, improve warehouse management, and help companies go green by streamlining recycling and returns processes.
  • Best resolution processes

The best resolution processes

3PLs simplify returns management for medium to large eCommerce businesses. This is where online retailers and brick-and-mortar stores differ. Studies show that eCommerce stores have a return rate of at least 48%, compared to 8.89% for brick-and-mortar stores.

This is not due to dissatisfied customers, but more to the fact that you can’t wear or try on products online before you buy them. So many customers buy large quantities of products with the expectation of returning one if it doesn’t fit or they don’t really like the style.

This creates a serious logistical nightmare for online retailers. 3PLs can help brands improve the return process and ensure it runs smoothly.

Scalability

Third-party fulfillment services have established relationships with suppliers, regional carriers, and manufacturers. They can help at every point in the eCommerce supply chain by connecting brands to the right supplier, carrier, or fulfillment partner.

You can also get shipping discounts, reduce delivery costs, and improve last-mile delivery. All of this translates into higher profits, better customer experience, and greater potential for rapid growth.

Conclusion

Logistics management is a crucial part of any e-commerce business. It requires a network of fulfillment partners along the entire supply chain. It also requires an experienced e-commerce logistics partner, a third-party fulfillment service, and software that automates much of the process for you.

A truly great fulfillment strategy doesn’t happen overnight. Look at your business needs and start optimizing your supply chain step by step. If you assemble the right team of partners and focus on meeting consumer expectations, then you will win, every time.

Using Amazon FBA? Need help improving your processes and increasing sales? Talk to one of our expert eShop Logistic specialists .

ecommerce logistic italy? e-commerce logistic Italy? b2c logistic italy? fulfillment italy? supply chain Italy? reverse logistic Italy? contact us eShop Logistic Srl

The Importance of Inbound in Logistics, Fulfillment and Supply Chain

Posted on by EditoreESL

THE IMPORTANCE OF “INBOUND” IN LOGISTICS AND SUPPLY CHAIN

www.eshoplogistic.com is a company specialized in logistics services for e-commerce sites , B2B logistics , retail logistics , wholesale logistics , industrial logistics and omnichannel logistics .

www.eshoplogistic.com offers efficient, fast, flexible, sustainable, competitive and high quality solutions thanks to the latest technologies, for hanging garments and for goods packaged, flat and/or on pallets.

  • We have unlimited storage capacity thanks to our logistics facilities in Italy, partner logistics sites in Europe, USA and America logistics and APAC.
  • We offer single package, pallet, partial or full load shipping services, optimizing transport. For example, hung goods and those packaged and in boxes are shipped together, in a single solution.
  • We use advanced IT systems for stock management (WMS), systems for managing shipments, transport and related tracking numbers (TMS), systems for managing customer assistance and related tickets (CRM).

In Logistics it is very important to immediately start managing operations in the correct way so as not to have inventory and order management problems later.

Consequently, www.eshoplogistic.com pays maximum attention right from the moment the goods are received.

In the INBOUND phases, once the goods have been unloaded, checked, they will be scanned and checked, with the possibility of value-added services such as quality control , quantity control , kitting and on-demand services managed with maximum collaboration with the customer and unsurpassed flexibility in compliance with the most stringent and professional KPIs.

Every imperfection will be documented, recorded in the systems and alert tickets will be sent to the customer. We also offer the possibility of documenting imperfections with photographic systems.

Each of our systems is managed in the cloud and on the web, with the possibility for customers to access online, extrapolating statistics, data and essential information. We also offer the possibility of reporting, access and personalized functionality .

Our warehouses are present:

San Zenone Al Lambro (Milan) and Latina (Rome).

solutions in the USA : in Chicago (Illinois) and Miami (Florida) with the possibility of further locations thanks to our partners.

Network partners in Europe, Americas, Asia.
• Unlimited warehouse spaces
• Unlimited locations for pallets and bins

Thanks to our logistics network we can identify suitable solutions for your needs and help you in your foreign expansion.

For more information on B2C ecommerce logistics services

For more information on B2C e-commerce logistics services

Find out more about B2B logistics services

Find out more about Supply Chain services

Find out more about Warehouse Management

Find out more about Logistics Management

Logistics for e-commerce

The e-commerce logistics solutions of www.eshoplogistic.com are valid for online sales of Fashion & Apparel , Beauty & Cosmetics , Lifestyle, Luxury , Dry foods, Sports, Footwear, Objects, offering logistics services for e-commerce , e-commerce web projects with logistics, shipping and transport management , with locations in Milan, Rome, Europe, the Americas, Asia.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

E-commerce B2C Logistics: A Comprehensive Guide to Supply Chain and Fulfillment

Posted on by Amministrazione

In the digital age, e-commerce B2C (Business to Consumer) logistics has taken on a central role in determining the success of online businesses. The supply chain and fulfillment are key components of this process, directly influencing customer satisfaction and operational efficiency. In this article, we will delve into the importance of e-commerce B2C logistics, the role of the supply chain and fulfillment, and how multilingual customer service and full outsourcing can optimize business operations.

E-commerce B2C Logistics: Fundamentals and Importance

E-commerce B2C logistics encompasses all the activities required to manage and deliver products from producers to end consumers. This process includes inventory management, warehousing, packaging, shipping, and returns management. Well-orchestrated logistics are essential for maintaining high levels of customer satisfaction, reducing delivery times, and minimizing operational costs.

The Supply Chain: Efficiency and Optimization

The supply chain is the backbone of e-commerce B2C logistics. It covers the entire journey of a product from production to final delivery. To optimize the supply chain, businesses must:

  1. Collaborate with Reliable Suppliers: Choosing reliable suppliers is crucial to ensure product quality and timely deliveries.
  2. Utilize Advanced Technologies: Supply chain management tools such as Order Management Systems (OMS) and Enterprise Resource Planning (ERP) software can help monitor and optimize the flow of goods.
  3. Adopt Flexible Sourcing Strategies: Implementing just-in-time or multi-sourcing strategies can help mitigate risks related to demand fluctuations and supply chain disruptions.
  4. Implement Reverse Logistics: Efficiently managing returns is vital for maintaining customer satisfaction and reducing costs.

Fulfillment: From Warehouse to Customer

Fulfillment encompasses all the operations needed to process an order, from receipt to delivery. The main steps in the fulfillment process include:

  1. Inventory Management: Continuously monitor inventory levels to avoid stockouts or overproduction.
  2. Picking and Packing: Accurately and promptly select and prepare products for shipment.
  3. Shipping: Partner with reliable couriers to ensure fast and secure deliveries.
  4. Returns Management: Implement efficient return policies to facilitate the return process and enhance customer experience.

Multilingual Customer Service: Global Support

In the context of e-commerce B2C, multilingual customer service is crucial for serving a global clientele. Effective customer service must be able to:

  1. Communicate in the Customer’s Language: Provide support in the customer’s native language to improve understanding and problem resolution.
  2. Resolve Issues in Real Time: Use multi-channel support platforms such as live chat, email, and phone to respond quickly to customer inquiries.
  3. Continuous Staff Training: Invest in ongoing training for staff to ensure high-quality service and keep up with the latest market trends.

Full Outsourcing: A Winning Strategy

Full outsourcing involves delegating all logistics operations to a specialized service provider. This approach offers numerous advantages:

  1. Reduction of Operational Costs: Outsourcing logistics operations helps reduce the fixed costs associated with in-house management.
  2. Access to Advanced Technologies: Outsourcing providers often use cutting-edge technologies to improve efficiency and accuracy in operations.
  3. Operational Flexibility: Full outsourcing provides the flexibility needed to scale operations according to seasonal demand or sales peaks.
  4. Focus on Core Business: Delegating logistics to experts allows companies to concentrate on strategic activities and product development.

Conclusion

E-commerce B2C logistics, with its intricate network of supply chain and fulfillment, is fundamental to the success of online businesses. Implementing efficient strategies and adopting full outsourcing solutions and multilingual customer service can significantly enhance business operations and customer satisfaction. Investing in e-commerce B2C logistics is not just a necessity, but a vital strategy for building a sustainable and customer-oriented business.

Logistics for eCommerce: A Complete Guide

Posted on by Amministrazione

What is logistics for eCommerce?

Logistics for eCommerce encompasses all the activities and services required to handle an order, from the handling of goods in the warehouse to the preparation and shipment of products via express courier, with the goal of ensuring customer satisfaction.

 

From the time of order to shipment

The process begins with the customer’s order, which, once placed and paid for, kicks off the logistics phase. This phase includes managing the warehouse, preparing packages, choosing a courier, and assisting the customer with any delivery problems.

 

The Role of Third Party Logistics (3PL).

3PL companies go beyond simple package preparation, offering a range of integrated logistics services. Efficient eCommerce logistics requires that all phases, from stock management to shipment organization, be well coordinated.

 

Main phases of logistics for eCommerce

  • Warehouse management: Includes goods handling, quality control and storage.
  • Order management: Includes order receipt, customer contact and confirmation.
  • Customer care and service: Provides ongoing customer support.
  • Shipping: Represents the final contact with the customer through the courier company.

The importance of synchronization

To ensure fast shipments and satisfied customers, all aspects of logistics must be synchronized. A well-organized warehouse is essential to prepare packages efficiently. Integration of computer systems is also crucial to avoid errors in addressing and order processing.

The steps in detail

  • Warehouse management: Involves check-in and storage of goods.
  • Parcel picking and preparation: Orders are picked and prepared for shipment.
  • Courier selection: The parcel is assigned to the most suitable courier company.
  • Order tracking and management: Includes tracking of shipments and management of inventory and claims.
  • Returns organization: Returns are managed and stock updated in real time.

Integration of physical and digital management

The digital aspect is crucial for the management of orders, customer relations, and shipments. A management system integrated with the online shop helps optimize the entire logistics process, from administration to the physical movement of goods.

Benefits of a 3PL

Relying on a 3PL offers significant advantages in terms of time, space and money. Outsourcing logistics allows complex tasks to be delegated to specialized personnel, reducing costs and improving operational efficiency.

Growth strategy through outsourcing

Outsourcing logistics allows you to cut costs associated with shipping and warehouse rent, benefiting from the economies of scale offered by 3PLs. This approach makes it possible to share goals and strategies with an experienced partner, fostering company growth.

 

Benchmark data on eCommerce in Italy.

Italian eCommerce is growing strongly, as confirmed by SAP’s 2019 report. B2C reached 35.65 billion euros, a 30 percent increase over 2018. Although only one in seven companies sells online, the potential for growth is huge, especially in the electronics, food and beverage, personal care, and apparel sectors.

 

Logistics challenges for Italian eCommerce

Logistics is a crucial aspect of eCommerce success. Online customers expect fast and reliable deliveries, flexible pickup options, and efficient tracking service. The challenge is to maintain a well-organized distribution system that keeps up with the needs of modern consumers.

 

Comparison of eCommerce logistics and traditional logistics

eCommerce logistics differs from traditional logistics in the need for speed and accuracy in delivery. Customizing shipments and managing demand fluctuations require a well-stocked and organized warehouse with an efficient picking system and advanced digital tools.

Key elements of logistics for eCommerce

  • Warehouse management: Organization and optimization of space.
  • Receiving goods: Checking and recording incoming goods.
  • Post checkout picking: Picking and preparation of orders.
  • Shipping: Delivery optimization and courier management.
  • Shipment tracking: Real-time tracking of packages.
  • Returns management: Efficiency in returns management.
  • Customer care: Continuous customer support.
  • Customer satisfaction: Monitoring and improving customer satisfaction.
  • Customer evaluation: Collection of user feedback and data.

 

Conclusions

Relying on a fulfillment company can simplify logistics management, allowing you to focus resources on your core business. In addition, dropshipping is an option for selling online without direct stock management.

In summary, efficient logistics is critical to eCommerce success. Integrating physical and digital management, along with working with experienced partners, can make all the difference in customer satisfaction and business growth.

Outsource your logistics to professionals and optimize your eCommerce operations today! Contact us to find out how we can support your business with customized and innovative solutions. Don’t let logistics management slow down your growth: request a free consultation and start turning your eCommerce into an even greater success!

The Strategic Importance of B2C Logistics Service in the Digital Age

Posted on by Amministrazione

The Strategic Importance of B2C Logistics Service in the Digital Age

With the rapid development of online commerce in the current digital era, B2C (Business-to-Consumer) logistics emerges as a crucial element in ensuring customer satisfaction and business success. But what exactly does this service entail and how can it positively influence your business?

Definition of B2C Logistics:

The B2C logistics service deals with the management of goods flows from the producer directly to the final consumer. It is a set of processes and operations aimed at ensuring that products purchased online are delivered in a timely, safe and efficient manner to end customers.

The Essential Role of B2C Logistics:

B2C logistics is not limited to simple delivery of goods, but includes crucial aspects such as inventory management, packaging, returns management and after-sales customer support. An effective logistics service can be the difference between a satisfied customer and one who prefers the competition.

Benefits of an Effective B2C Logistics Service:

  • Improved Customer Experience: With faster delivery times and simplified returns processes, a better shopping experience is guaranteed.
  • Customer loyalty: A reliable logistics service helps build a relationship of trust with customers, encouraging them to return for future purchases.
  • Reduction of Operational Costs: Efficient logistics processes lead to less waste, lower shipping costs and optimized inventory management.
  • Market Competitiveness: Offering high-quality B2C logistics can give you a competitive advantage that differentiates your brand from the competition.

Strategies to Optimize B2C Logistics:

  • Technology Adoption: Invest in inventory management systems and shipment tracking software to improve operational efficiency and supply chain visibility.
  • Collaboration with Reliable Partners: Work with reliable logistics service providers to ensure on-time deliveries and effective returns management.
  • Customization of Services: Adapt logistics services to the specific needs of customers to increase their satisfaction and loyalty.
  • Continuous Monitoring and Optimization: Constantly analyze data and performance metrics to identify areas for improvement and adopt more efficient solutions.

Evolution of Logistics in E-commerce:

E-commerce is undergoing a significant transformation, moving from an artisanal approach to a more industrialized one involving all phases of logistics.

The Importance of Last Mile Delivery:

Last mile delivery, i.e. the final delivery to the customer, is becoming a competitive advantage for retailers in e-commerce, requiring a widespread logistics infrastructure distributed throughout the territory.

Strategies to Improve Logistics in E-commerce:

Automation of warehouse processes to improve picking efficiency.

Expansion of logistics infrastructure for broader territorial coverage.

Greater attention to the customization of services to meet the specific needs of customers.

Educating consumers about the costs and complexity of e-commerce logistics.

The Role of Logistics in Customer Marketing:

Last mile logistics is becoming increasingly oriented towards customer marketing, with the aim of improving the purchasing experience and the relationship between brands and customers through personalized services and effective communications.

Conclusions:

In an increasingly competitive commercial landscape, an effective B2C logistics service is fundamental to business success. Investing in the right strategies and technologies can make the difference in delivering a superior customer experience, reducing operational costs and keeping your brand at the forefront of online consumer expectations.

Logistics Services

Posted on by EditoreESL

Logistics services represent a step beyond third-party logistics (3PL).

Logistics services are an essential part of supply chain management.

3PL logistics can shift the needle on your ability to meet demand, deliver products to customers and increase profit margins.

Logistics services constitute the value chain that connects the producer to the consumer. Here is an overview of logistics services.

Integrated logistics services

Logistics services include all elements of the supply chain, from the factory to the end customer.

They include transportation from the manufacturer to the warehouse, storage, order fulfillment and delivery to the end customer.

A 3PL in Italy and around the world can facilitate all or part of the logistics as part of order fulfillment.

Logistics services include:

  • Transport from the factory to the logistics warehouse.
  • Warehousing, storage, management and order fulfillment.
  • Supply of packaging.
  • Outbound shipments and delivery of orders to customers, with or without cash on delivery service (COD).
  • Returns management

This is a simplified overview of logistics services.

When you dig deeper, there are different options, choices and dynamics in each of these stages of the Supply Chain.

You can choose different types of logistics services to meet the needs of your e-commerce, retail, omnichannel company.

Here are some of the most common types of managed logistics services, otherwise known as 4PL services, used by e-commerce, retail, wholesale, omnichannel companies.

 

Shipping of goods

When you place a purchase order with your manufacturer, wholesale supplier, or distributor, logistics is involved in getting the goods from the point of origin to the logistics warehouse.

Freight forwarding is the process of managing a shipment from the manufacturer to the fulfillment center.

Domestic freight forwarding includes arranging trucking, rail shipping or air freight. Full truckload (FTL) or less than truckload (LTL) transportation of bulky or heavy items is almost always done by rail or truck. Shippers may use air freight for orders requiring fast shipping or high-value products.

International freight forwarding and logistics management solutions involve additional layers of complexity, including customs clearance at both ends of the journey, duties and multimodal transportation.

International goods generally travel via container ships in FCL or LCL (less than container load) shipments or, for lighter or higher-value products, via air freight. THE

Electronics manufacturers also commonly use air freight to transport their goods.

Container ships carry everything from automotive parts to clothing.

As the supply chain becomes increasingly global, international freight shipping is something that many e-commerce companies need.

You can work directly with a shipping company to handle paperwork and organize the transportation of your goods.

Or you can use a logistics provider to handle international freight shipments along with other 4PL services.

The option you choose will depend, at least in part, on the size of your company.

A 4PL or shipping company can bundle your LCL shipments with those of other companies to save you money on shipping. The advantage of using a logistics provider is that the 4PL aggregates a large volume of shipments, so the shippers it partners with are incentivized to provide better service.

Inventory management

Inventory management and related logistics flows are fundamental for every successful e-commerce, retail, omnichannel business. Inventory management can also be a hassle. The best way to alleviate the problem is to automate inventory management as much as possible.

A logistics provider may have an inventory management solution that integrates with warehousing services.

For example, eShop Logistic Srl’s inventory management system for Fulfillment services in Italy and around the world offers inventory visibility, stock projections and data on order trends.

An inventory management solution from your logistics provider can provide data to help you generate inventory forecasts and improve replenishment processes.

The net result of better inventory management is fewer backorders and greater profitability.

 

Third party logistics

Third party logistics is a generic service for a series of logistics services.

Most 3PL service companies will provide the basics of e-commerce fulfillment: receiving, warehousing, order fulfillment, picking and packing, and outbound shipping.

A 3PL can also provide additional logistics services, including:

Returns (reverse logistics)
Kitting and assembly
FTL and LTL shipping

For e-commerce companies that outsource order fulfillment, logistics companies become valuable business partners. At ESL we provide all the services listed above and go above and beyond. We want our logistics services to drive the success of your e-commerce.

Examples of logistics services

It is easier to understand how logistics services work by looking at an example. Let’s start with a hypothetical company that needs logistics services for fashion products, footwear, cosmetics, dietary products, food supplements, dry food products such as coffee, in short, a Consumer Products company.

This sells items online to Italian consumers. Fashion items, footwear, cosmetics, diet products, nutritional supplements, dry food products such as coffee are produced in China, so the company needs help with logistics to transport the products to its third-party logistics company in Italy.

Its shipments weigh at least 2 kg.

Supply chain management from manufacturer to logistics center

The logistics service provider evaluates its shipping options and finds the right freight forwarder to ship the items by sea or air.

The freight forwarder ensures that the documentation meets local border control requirements before the furniture container is loaded onto the ship in China.

He also ensures that the container has cargo insurance.

If the container is not full, the shipper could save money by consolidating the shipment with other compatible goods.

A few weeks later, when the container ship reaches the port in Italy, the freight forwarder once again makes sure that the documents are in order so that the furniture can clear customs.

After the container arrives, a 4PL service might consist of splitting or splitting the container into LTL shipments for distribution to multiple fulfillment centers.

The final step for the freight forwarder is to organize the transportation of the trucks to the logistics warehouse. Since the customer uses a logistics provider, the supply chain manager has a single point of contact throughout the process. Additionally, the 4PL handled any issues that arose during the process of shipping the goods.

Inventory management and fulfillment

In the warehouse, the customer benefits from multiple logistics services. Its 3PL stores goods and ships wholesale orders to retailers using LTL freight shipping. Customer deliveries weighing more than 2kg are also good candidates for LTL shipping if in large quantities and on pallets. The shipping company can deliver the items directly to the customer’s home. For shipments, the ecommerce logistics company can use the shipping services UPS, GLS, BRT and FedEx.

Better yet, the 4PL inventory management system helps you stay on top of your inventory and avoid stockouts.

The system analyzes order performance, helping the customer know when their inventory reaches the reorder point.

By leveraging eShop Logistic Srl’s full range of logistics services, the company frees up its staff to focus on higher-level tasks to expand the business and increase profits. Outsourcing part of its operations was an excellent choice for this online, retail or omnichannel retailer.

Summary of frequently asked questions about logistics services

What are logistics services?

To define logistics services, they include all elements of the supply chain, from the factory to the end customer. Logistics services include transportation from the manufacturer to the logistics warehouse, which includes storage and order fulfillment, and finally outbound shipping and delivery of orders to customers.

What is the meaning of logistics service provider?

Logistics services go beyond typical 3PL services, so logistics providers are often referred to as 4PL services. Logistics providers are a critical part of supply chain management as they can move the needle in meeting demand and delivering products to customers. Expect to increase your profit margins when you implement logistics services.

What is a logistics company?

A logistics company is a company that offers logistics services that go well beyond 3PL and include:

Product/goods/inventory transportation service from the manufacturer to the logistics warehouse.
Warehousing and order fulfillment services.
Outbound shipping services and delivery directly to customers.

eShop Logistic’s logistics services can help you optimize your supply chain management

www.eshoplogistic.com is one of the main 3PL companies in Italy. We provide fast, accurate and guaranteed order fulfillment for our satisfied customers.

But it’s not enough. We are always looking for new and better ways to serve our customers. That’s why we’ve created an inventory management system that gives you visibility and insights into your inventory planning. And we are working with shipping partners to offer additional logistics services. We are moving into the 7PL space, combining world-class 3PL services with 4PL supply chain management.

As a world-class logistics company, our goal is to optimize logistics for our customers by collaborating with partners up and down the supply chain. You will benefit from greater supply chain visibility. This collaboration is a great way to find efficiencies that can save you money. Plus, you can have a single point of contact for all your logistics services instead of juggling multiple providers.

eShop Logistic in TV

Posted on by EditoreESL

Eshop Logistic in TV nella Puntata # 197 di Business24.

Per maggiori info visitare il seguente link dal minuto 11:25.

eShop Logistic logistica ecommerce, logistica retail, logistica omnichannel, magazzinaggio, stoccaggio, spedizioni, trasporti, gestione resi, servizi a valore aggiunto, logistica italia. Ecommerce logistic, retail logistic, omnichannel logistic, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services.

Per maggiori info: www.eshoplogistic.com

RFI, RFQ e RFP Logistici: qual è la differenza?

Posted on by Amministrazione

http://www.eshoplogistic.com Se hai lavorato per un certo periodo di tempo come fornitore di un’azienda B2B, probabilmente sei abituato a ricevere richieste di proposta da clienti interessati ai tuoi prodotti e servizi.

Abbreviazione di “richiesta di proposta”, una RFP è un documento che un’azienda alla ricerca di servizi di livello aziendale può utilizzare per ottenere una panoramica delle offerte e dei costi di diversi fornitori contemporaneamente. Se un fornitore partecipa a una RFP, risponde a una serie di domande su prodotti, servizi, metodologia e costi necessari per soddisfare le esigenze dell’azienda.

Un problema che affligge la moderna RFP è che, in molti casi, non si tratta affatto di una RFP. È diventato un termine generico applicato a RFP, RFI e RFQ. Tutti e tre hanno alcune caratteristiche in comune, ma ognuno presenta chiare distinzioni e la comprensione di tali distinzioni migliorerà notevolmente il processo di selezione durante la ricerca di un fornitore. Ecco una carrellata delle distinzioni di ciascun documento e delle indicazioni su quando utilizzarlo:

RFI

Abbreviazione di “richiesta di informazioni”, la RFI è in realtà un documento preliminare utilizzato dalle aziende che non comprendono il mercato in cui stanno per entrare.

Poiché la RFI è più un documento conoscitivo, ti consigliamo di porre domande aperte, che consentano al venditore di parlare della sua gamma completa di offerte.

In genere, la RFI indicherà le sfide aziendali generali che stai affrontando e quindi il fornitore potrà personalizzare la sua risposta nel contesto di tali sfide. Spesso, il venditore spiega la sua posizione sul mercato (ad esempio, in quali settori è specializzato), come concede in licenza il suo prodotto e quali altre tariffe puoi aspettarti.

Richiesta di offerta

Una RFP, “Richiesta di proposta”, è un documento che chiede ai fornitori di proporre soluzioni ai problemi o ai requisiti aziendali di un cliente. Una RFP è solitamente ciò che segue una RFI; infatti, è raro che un’azienda passi da una RFI a una RFQ (per ragioni che diventeranno chiare di seguito). Una RFP dovrebbe contenere molta più specificità in termini di quali sono le esigenze di un’azienda, delineando gli obiettivi aziendali per il progetto e identificando i requisiti specifici necessari per il lavoro richiesto. La chiave di questo documento è che ci siano dettagli sufficienti per fornire ai fornitori il contesto di cui hanno bisogno per proporre una soluzione valida, ma deve comunque consentire un margine di manovra sufficiente affinché i fornitori possano applicare creatività e migliori pratiche per soddisfare tali esigenze.

Richiesta di offerta

Abbreviazione di “richiesta di preventivo”, la RFQ è un documento ancora più dettagliato che approfondisce le specifiche esatte richieste dall’azienda. In una situazione in cui una richiesta di offerta viene utilizzata per un progetto software B2B, l’azienda sa abbastanza del suo sistema attuale e esattamente come intende cambiarlo o migliorarlo in futuro.

A differenza della RFP, che consente al fornitore la flessibilità di suggerire soluzioni creative al problema, un’azienda che distribuisce una RFQ non cerca creatività. In genere, la richiesta di offerta contiene una tabella che elenca ciascun requisito e quindi chiede al fornitore di valutare la propria capacità di soddisfare tale requisito. Il fornitore specificherà quindi se può soddisfare i requisiti immediatamente, se richiederà qualche configurazione, se richiederà del codice personalizzato o se richiederà l’utilizzo di un fornitore di terze parti.

Qual è il migliore?

Come fornitore, affronto questo problema con alcuni pregiudizi, ma preferisco il percorso RFI-RFP rispetto a una RFQ. Perché? In genere, i clienti che si rivolgono a noi con una richiesta di offerta tendono ad avere una mentalità chiusa nel loro approccio. Poiché non ti stai aprendo alla creatività e alla conoscenza istituzionale accumulata dal venditore, stai sostanzialmente segnalando che non vuoi imparare nulla di nuovo, né vuoi aprirti a nuovi approcci.

Nella mia esperienza, molti clienti chiamano erroneamente le loro richieste di offerta come RFP, ma quando si risponde non è consentito “proporre” una varietà di soluzioni e avere successive conversazioni sulle opzioni proposte, che è lo scopo di una RFP. In questi casi, ti viene semplicemente chiesto di compilare un elenco di requisiti e fornire costi dettagliati per ciascuna voce, che per definizione è semplicemente una richiesta di offerta.

Una richiesta di offerta è appropriata per un progetto in cui si sta aggiungendo o potenziando un sistema esistente.

Tuttavia, ritengo che l’approccio RFQ sia inappropriato per un progetto in cui si prevede di implementare un sistema completamente nuovo.

Puoi facilmente cadere nella trappola di chiedere ai fornitori di fornirti un sistema che faccia esattamente quello che fa il tuo sistema attuale. Se è così, allora devi innanzitutto esaminare attentamente il motivo per cui stai implementando un nuovo sistema e assicurarti che i tuoi obiettivi aziendali siano in linea con gli obiettivi del tuo progetto.

In genere, stai cercando di implementare un nuovo sistema perché quello che stai utilizzando oggi non soddisfa le tue esigenze. Se è davvero così, come puoi sapere quali sistemi disponibili soddisferanno le tue esigenze a meno che tu non conceda ai fornitori la flessibilità di discutere i tuoi attuali processi aziendali in modo collaborativo?

Se pubblichi semplicemente un elenco di esigenze dettagliate in base a ciò che fai oggi, otterrai risposte in cui i fornitori cercano di adattare le loro soluzioni per soddisfare tale elenco e perdere l’opportunità di cambiare veramente la tua attività in meglio. La mentalità della RFQ, in breve, mina alcuni dei cambiamenti positivi che puoi vedere nei tuoi processi aziendali nel loro insieme. E chiudere un occhio di fronte al cambiamento è la strada più rapida verso l’obsolescenza di un’azienda.

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Cosa è la logistica?

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La logistica si riferisce al processo complessivo di gestione del modo in cui le risorse vengono acquisite, immagazzinate e trasportate alla loro destinazione finale. La gestione della logistica implica l’identificazione di potenziali distributori e fornitori e la determinazione della loro efficacia e accessibilità. I responsabili della logistica sono indicati come logisti.

“Logistica” era inizialmente un termine di carattere militare utilizzato in riferimento al modo in cui il personale militare otteneva, immagazzinava e spostava attrezzature e forniture.1 Il termine è ora ampiamente utilizzato nel settore commerciale, in particolare dalle aziende dei settori manifatturieri, per riferirsi a come le risorse vengono gestite e spostate lungo la catena di fornitura.

Considerazioni speciali

I compiti di cui è responsabile un logista variano a seconda dell’azienda. Le responsabilità primarie includono la supervisione e la gestione dell’inventario organizzando il trasporto appropriato e l’adeguato stoccaggio dell’inventario.

Un logista qualificato pianifica il processo logistico e coordina le fasi man mano che le scorte e le risorse si spostano lungo la catena di approvvigionamento.

La formazione specializzata nella gestione della catena di fornitura e nella logistica spesso comprende corsi di base o opzionali, o anche programmi di studio distinti, nella formazione aziendale. Una laurea in economia che enfatizzi queste competenze o, in alcuni casi, una laurea tecnica in analisi di sistemi o gestione di database, è solitamente necessaria per iniziare quella che è spesso una carriera ben retribuita come logista.

Che cos’è la logistica negli affari?

Negli affari, la logistica è il processo di trasporto e stoccaggio di materie prime, prodotti finiti, inventario e altre risorse. La logistica in un’azienda è generalmente costituita da molti componenti, tra cui il servizio clienti, la previsione della domanda, lo stoccaggio, la movimentazione dei materiali, il controllo dell’inventario, l’elaborazione degli ordini e il trasporto.

Perché la logistica è importante?

La logistica è fondamentale per i profitti di un’azienda. Consente la circolazione di materiali o merci, la soddisfazione dei contratti e l’adempimento dei servizi. Una gestione logistica efficace garantisce un movimento regolare lungo la catena di fornitura e può fornire un vantaggio competitivo.

Quali lavori sono disponibili nel settore della logistica?

Le carriere nella logistica possono includere camionista, rappresentante del servizio clienti, spedizioniere, agente di trasporto, responsabile della catena di fornitura, analista dei trasporti, responsabile degli appalti, logista e responsabile delle operazioni, tra gli altri. Una laurea in logistica o amministrazione aziendale sarà utile per molti ruoli nel settore della logistica, compreso quello di logista, una carriera che si prevede crescerà molto più rapidamente della media.4

La linea di fondo

Quando un’azienda ottimizza la propria logistica, migliora l’efficienza lungo tutti i punti della catena di fornitura. Capire come portare la risorsa giusta nel posto giusto al momento giusto può essere un elemento di differenziazione per un’azienda, poiché aggiunge valore al cliente e allo stesso tempo riduce i costi e aumenta i profitti.

eShop Logistic logistica ecommerce, logistica retail, logistica omnichannel, magazzinaggio, stoccaggio, spedizioni, trasporti, gestione resi, servizi a valore aggiunto, logistica italia. Ecommerce logistic, retail logistic, omnichannel logistic, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services.

Per maggiori info: http://www.eshoplogistic.com

Servizi di stoccaggio eCommece & Retail – Warehouse Services eCommerce & Retail

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La logistica ecommerce prende in carico le merci, registrandole nel proprio WMS (Warehouse Management System) e le posiziona nelle locazioni idonee: scaffali a ripiani per merci di piccole dimensioni, scaffalature porta pallet, strutture specifiche per stoccaggio capi appesi, ecc.

Il fulfillment provider di ecommerce avrà cura di avere tutte le condizioni (permessi, certificazioni) per stoccare le merci ricevute.

Il magazzino logistico b2c sarà sempre tenuto in modo pulito, ordinato secondo le norme e secondo regole del buon padre di famiglia.

Il magazzino logistico e-com sarà dotato di tutti i servizi di sicurezza quali: videocamere, allarmi perimetrali, allarmi a porte e finestre, allarmi volumetrici, controllo con scanner, collegamenti con servizio di sicurezza esterno, ecc.

Sarà da stabilirsi se l’assicurazione per furto, danneggiamento, smarrimento delle merci da vendere online, sarà a capo del Ecom Logistic oppure a carico del online merchant.

Il WMS dell’operatore logistico, avrà sempre il controllo delle quantità stoccate e della loro posizione, informando in tempo reale il merchant.

eShop Logistic logistica ecommerce, logistica retail, logistica omnichannel, magazzinaggio, stoccaggio, spedizioni, trasporti, gestione resi, servizi a valore aggiunto, logistica italia. Ecommerce logistic, retail logistic, omnichannel logistic, warehousing, storage, shipments, transportation, return management, returns management, logistic italy, value added services.

Per maggiori info: http://www.eshoplogistic.com