eShop Logistic | Logistics and shipping for your ecommerce

Fulfillment for Europe: KPI & SLA

Are you an international brand and want to access the Italian ecommerce market through an ecommerce logistic that offers specialized fulfillment services?

Are you an international logistic company and want to access the Italian market and are looking for a fulfillment solution service provider in Italy?

Are you an American brand and want to access the B2C and B2B market in Europe looking for a specific Fulfillment for Europe solution?

eShop Logistic is the best fulfillment solution, thanks to its structures and network!

Here is a case study: company specialized in dietary products, food supplements, MLM (Multi Level Marketing) products, Direct Selling.

Our client company was looking for fast and safe solutions to manage its logistical needs:

Import services with container customs clearance, shuttle from port to warehouse, unloading of goods.

Quantity and quality control, registration of batches and deadlines, storage (put-a-way).

Goods storage service on shelves and pallets.

E-commerce logistics services, e-commerce logistics services, retail logistics services, wholesale logistics services, B2B logistics services and B2C logistics services.

Goods picking solutions (picking services).

Wrapping and packaging solutions.

Consultancy for the logistical supply of packaging and filling materials.

Wide range of transport and shipping solutions with cash on delivery (COD) and non-cash services.

Returns management services with quantity and quality control, restoration, relabelling and repackaging. Value-added services (VAS) such as kitting.

Thanks to the quality of our services, the service level is over 99.999% both in terms of the logistical management of orders in terms of quantity and quality, and in terms of inventory precision.

All of this, as established in the contractual phase with SLA, KPI, SOW, ILSA according to Tender ‘s requests (RFQ, ​​RFP, logistics RFI).

For more information regarding ecommerce fulfillment solutions, e-commerce fulfillment, fulfillment for Europe, fulfillment in Italy, logistics services, contact us via the customer request form on the website: www.eshoplogistic.com

Sei un brand internazionale e desideri accedere al mercato ecommerce italiano attraverso una logistica e-commerce che offra servizi logistici di approntamento ordini specializzati?

Sei un’azienda logistica internazionale e desideri accedere al mercato italiano e stai cercando un fornitore di servizi di soluzioni logistiche in Italia?

Sei un marchio americano e desideri accedere al mercato B2C e B2B in Europa alla ricerca di una soluzione specifica di Fulfillment for Europe?

eShop Logistic è la migliore soluzione di evasione ordini, grazie alle sue strutture e alla sua rete!

Ecco un caso studio: azienda specializzata in prodotti dietetici, integratori alimentari, prodotti MLM (Multi Level Marketing), vendita diretta.

La nostra azienda cliente era alla ricerca di soluzioni veloci e sicure per gestire le proprie esigenze logistiche: servizi di import con sdoganamento container, servizi di navettaggio dal porto di La Spezia, servizi di navettaggio dal porto di Genova, servizi navetta dal Porto di Livorno al magazzino, scarico merci.

Controllo quantità e qualità, registrazione lotti e scadenze, stoccaggio (put-a-way).

Servizio di stoccaggio merci su scaffali e servizio di stoccaggio pallet.

Servizi logistici e-commerce, servizi logistici ecommerce, servizi logistici al dettaglio, servizi logistici all’ingrosso, servizi logistici B2B e servizi logistici B2C.

Soluzioni di picking delle merci (servizi di picking).

Soluzioni per il confezionamento e l’imballaggio.

Consulenza per la fornitura logistica di materiali di imballaggio e riempimento.

Ampia gamma di soluzioni di trasporto e spedizione con servizi in contrassegno (COD) e non.

Servizi di gestione dei resi con controllo quantitativo e qualitativo, ripristino, rietichettatura e riconfezionamento.

Servizi a valore aggiunto (VAS) come il kitting.

Grazie alla qualità dei nostri servizi, il livello di servizio è superiore al 99,999% sia in termini di gestione logistica degli ordini in termini di quantità e qualità, sia in termini di precisione di inventario.

Il tutto, come stabilito in fase contrattuale con SLA, KPI, SOW, ILSA in base alle richieste del Tender (RFQ, ​​RFP, logistica RFI).

Per ulteriori informazioni relative alle soluzioni di e-commerce, fulfillment e-commerce, Fulfillment for Europe, fulfilment Italy, servizi logistici, contattateci tramite il modulo di richiesta cliente sul sito web: www.eshoplogistic.com

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A very important part of evaluating the quality of the e-commerce logistics order preparation process is to determine which key performance indicators (KPIs) are most valuable in an e-commerce or retail or full outsourcing activity.

Once you recognize and understand the most important parameters for an online, retail or omnichannel sales activity, you can compare current performance and monitor improvements and progress towards your targets and goals.

Although the formulas used to calculate and evaluate KPIs may seem simple, it is useful to explain them so you can understand which is applicable to your specific business situation. Below, we report some important formulas for the KPIs of the Italian and global supply chain and order fulfillment.

Key formulas of the ecommerce Supply Chain

Perfect order rate

The percentage of perfect orders verifies the % of orders shipped on time, complete, without damage, without errors and with correct and suitable documentation. We are talking about a measure to evaluate whether or not a retail e-commerce order fulfillment service involves an order fulfillment operation that satisfies the expectations of the retail or end customer or not.

Formula: % orders on time X % orders shipped complete X % orders shipped without damage X % orders with suitable and correct documentation

On-time shipping rate

Punctual B2B e-commerce shipping verifies and calculates the % of orders shipped on time by the Italian and foreign logistics system and service. Like perfect order rate, on-time shipping rate is a critical KPI considered to monitor whether or not an operation meets end customer expectations in both e-commerce and omnichannel retail.

Formula: number of orders shipped on time / number of orders shipped

Order fulfillment rate

The order fulfillment rate reflects the % of orders fulfilled at 100% compared to the total number of orders fulfilled. It can be considered as a general indicator of the accuracy and efficiency of a logistics service.

Formula: total orders executed upon customer request / total orders executed

Like order fulfillment rate above, line item fulfillment rate is another way an operation can measure its overall efficiency and identify room for improvement. Reflects the ratio of 100% filled order lines to the total number of lines.

Formula: total completed order lines/total processed order lines

Orders taken per hour

Orders collected per hour is a metric that measures order fulfillment and shipping productivity in lines per person per hour. This is a profit benchmark that allows an operation to compare its performance with that of others in the industry. It should include all functions within the operation and total hours worked across shifts.

Formula: total orders successfully collected and shipped / total hours worked in picking and shipping

Order lines picked and shipped per hour

Picked and shipped lines per hour measures the productivity of e-commerce pick and ship operations in lines per person per hour. By determining the total lines processed during your operation, you can get an accurate representation of your operational efficiency.

Formula: total order lines successfully picked and shipped / total hours worked on picking and shipping

Inventory accuracy

Inventory accuracy, as the name indicates, is used to calculate the accuracy of your inventory management process. It works by counting the items in stock and comparing that number to what is recorded in your database. Benchmarking and monitoring inventory accuracy can help ensure your accounting and data management practices are in order.

Formula: Number of items counted

Space utilization rate in warehousing and logistics services

Your storage space utilization rate reflects how efficiently you use the amount of available space in your ecommerce warehouse or fulfillment center. Operations with less than optimal stock utilization can take advantage of a number of options to recover lost warehouse space (pallet, shelf, hanging item storage).

Formula:  cubic meters of inventory / total cubic meters of e-commerce warehouse and B2B retail warehouse.

You are likely to find that the logistics warehouse utilization rate is low. This is because sufficient space must be maintained around the inventory to allow for the operation and movement of machinery and personnel.

Days of inventory supply

Inventory days supply measures the amount of inventory available within the logistics business to cover a number of days of expected usage. For most operations, a lower GFI is ideal, but should only be measured within the scope of the operation’s content. It can vary widely across industries, product lines, business models, and even warehouse strategies. For example, consider logistics services for fashion, logistics services for fashion, logistics services for cosmetics, logistics services for beauty products and perfumes, logistics services for dry food products, logistics services for health products, and sports. Food supplements, dietary products, logistics services for sporting goods, logistics services for footwear.

Formula: Value of Finished Goods Inventory on Hand / Total Annual GFI (Cost of Goods Sold) / 365

Total order cycle time

Total order cycle time, also known as inventory cycle time, reflects the average time between the customer placing an order and shipping the order, whether this is an ecommerce order or a retail order. Because the speed and efficiency with which orders move through the fulfillment process impacts profitability and customer service, tracking and improving total order cycle time is critical for most fulfillment logistics companies. orders.

Formula: temporal order received from the customer – temporal order placed / total number of orders shipped

Internal order cycle time reflects the average time it takes from the time the customer’s ecommerce or retail order is released into the warehouse for processing and from the time the order is shipped. It is a key reflection of all aspects of order fulfillment that a fulfillment center has control over.

Formula: order time shipped – order time received / number of orders shipped

Bottom line

Once key performance indicators have been compared, it is possible to monitor performance over time and identify which areas of Italian and foreign logistics activity and operations could benefit from greater attention. Once you know which component of your logistics business you want to optimize, a trusted third-party logistics (3PL) provider can help ecommerce, omnichannel, retail, wholesale, full outsourcing companies consider options, whether that includes changes to internal workflows, the implementation of automation technologies, or something else.

If a customer has difficulty setting KPIs and could certainly use a 3PL or 4PL to outsource their Italian e-commerce logistics, Italian e-commerce logistics, Italian and foreign logistics services. A brand or company can also make use of a logistics site to outsource specific value-added services: see for example the list of VAS services, the numerous companies with which we collaborate and our network to guarantee excellent logistical support. Send us a note to see how eshop logistics srl can help a company grow.

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International Logistic Network

Ubicazioni & Network

Siamo posizionati in Italia con ubicazioni strategiche nel Nord (Zona Milano) e Centro Italia (Zona Roma) in modo da poter coprire i due maggiori centri urbani italiani con soluzioni veloci ed efficienti.

Grazie alla nostra esperienza e vocazione internazionale, vantiamo un Network mondiale in grado di offrire soluzioni flessibili, economiche e scalabili.

Possiamo offrire una unica soluzione di integrazione informatica in ogni parte del mondo dove siamo presenti con le nostre strutture grazie ai nostri sistemi WMS, TMS, CRM di primaria importanza.

Servizi di Logistica, Fulfillment, Stoccaggio, Trasporto, Spedizioni vengono forniti in ogni nazione coperta con la stessa efficienza, flessibilita’ e professionalita’, con la massima attenzione a sostenibilita’, automazione ed innovazione.

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We are positioned in Italy with strategic locations in the North (Milan area) and Central Italy (Rome area) in order to be able to cover the two largest Italian urban centers with fast and efficient solutions.

Thanks to our experience and international vocation, we boast a global network capable of offering flexible, economical and scalable solutions.

We can offer a single IT integration solution in every part of the world where we are present with our structures thanks to our primary WMS, TMS, CRM systems.

Logistics, Fulfillment, Storage, Transport and Shipping services are provided in every country covered with the same efficiency, flexibility and professionalism, with the utmost attention to sustainability, automation and innovation.

Logistica ecommerce

LOGISTICA ECOMMERCE

La logistica dell’ecommerce si concentra specificamente sulle operazioni logistiche relative alla vendita al dettaglio online. Implica la gestione dell’intera catena di fornitura, dallo stoccaggio e gestione dell’inventario fino alla consegna dei prodotti direttamente a casa del cliente.

La logistica dell’ecommerce comprende una vasta gamma di attività, tra cui l’elaborazione degli ordini, la gestione dell’inventario, l’imballaggio, la spedizione e la gestione dei resi. Poiché il settore dell’ecommerce continua a crescere rapidamente, operazioni logistiche efficienti e ben eseguite sono fondamentali per soddisfare le aspettative dei clienti in termini di consegne rapide e affidabili.

Nella logistica dell’ecommerce ci sono sfide uniche rispetto alla logistica della vendita al dettaglio tradizionale. Padroneggiando le complessità della logistica dell’ecommerce, le aziende possono semplificare la catena di fornitura, ridurre i costi, migliorare la velocità di consegna e migliorare l’esperienza complessiva del cliente.

eShop Logistic Srl puo’ aiutrare il settore ecommerce!

Gestione di ogni flusso logistico con un sistema informatico di magazzino (WMS) adatto alle più svariate esigenze dei clienti.

Gestione INBOUND con controlli qualità e quantità, scarico contenitori, pallet, colli, FTL, LTL e capi appesi.

Ampia gamma di soluzioni di stoccaggio: su scaffali, con strutture per appendere capi, su pallet.

Gestione professionale degli ordini, Pick & Pack, azioni di confezionamento semplici e complesse, gestione e ricondizionamento dei resi (es. lavaggio, stiratura, vaporizzazione, ecc.).

Servizi specifici su richiesta e con valore aggiunto (assemblaggio kit, stampa e inserimento cartoline e confezione di regali personalizzati, cucitura, ecc.).

Fornitura di imballi neutri e personalizzati, materiali di riempimento, termoretrazione, filmatura, ecc.

Non siamo fornitori, siamo i tuoi colleghi logistici, pronti a supportarti per ottimizzare flussi, costi e aiutarti a ottenere il massimo dai tuoi. operazione.

Tu dovrai concentrarti sulla tua attività commerciale e strategica, il resto, ovvero la parte logistica, spedizioni, customer service e servizi a valore aggiunto sarà gestito da noi come se fossimo parte della tua realtà!

Siamo scalabili come dovrebbe essere la tua azienda. azienda: possiamo aumentare e diminuire il personale con organizzazione e attenzione ai costi. Possiamo gestire le vostre esigenze con più turni giornalieri, lavorando 24 ore su 24, 7 giorni su 7. Siamo disponibili anche all’utilizzo del nostro WMS. clienti.

Per ulteriori info visitare sessione news: LOGISTICA E-COMMERCE

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Scopri di più sull’e-commerce B2B e resi

Scopri di più sulla Gestione Magazzino e vas

Scopri di più sulla Gestione Logistica e spedizioni

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eShop Logistic in TV

Eshop Logistic in TV nella Puntata # 197 di Business24.

Per maggiori info visitare il seguente link dal minuto 11:25.

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Per maggiori info: www.eshoplogistic.com

Logistics and Sustainability

Ecological sustainability

eShop Logistic S.r.l. (“ESL”) strongly believes that logistics should conduct its business in the most sustainable way possible. In fact, our company logo is represented by a bee.

Which is close to our values of respect and synchronization with nature.

Our goal is to be at:

Zero Carbon Impact by 2026.

We pay utmost importance in waste and waste material management, packaging consumption, devising and implementing sustainable solutions, give utmost importance to the use of renewable energy, and use innovation and technology to carry out our logistics, fulfillment and transportation activities with utmost respect for our Planet, its future and the future of our children.

To cooperate with a Sustainable Logistic Italy contact us!

With the impact of climate change on our environment, ecommerce and retail businesses are increasingly under pressure to reduce their carbon footprint and adopt sustainable practices.

Especially in supply chain management, logistics and shipping, the transportation and storage of goods can have a significant impact on the environment. To reduce these impacts, businesses should take a holistic approach and consider every aspect of their operations and supply chain. Below are some strategies that can help ecommerce, omnichannel and retail businesses reduce their carbon footprint and work towards sustainability in these areas.
B2C and B2B freight transportation is a significant contributor to carbon emissions, especially road transportation. The high volume of vehicles on the road, combined with long distances and heavy loads, results in a significant amount of greenhouse gas emissions.

However, to reduce emissions, businesses can optimize transportation by choosing the most fuel-efficient modes of transportation, such as rail, and consolidating shipments to reduce the number of vehicles on the road. Additionally, using GPS and route optimization software, companies can determine the most efficient routes, avoid empty runs, and generally make shippers more efficient through digitalization. Using fuel-efficient vehicles can also help a transportation company reduce its environmental impact. Companies can invest in newer, more fuel-efficient trucks or retrofit older vehicles with aerodynamic features, low-rolling-resistance tires, and other fuel-saving technologies.
To monitor progress and identify areas for improvement, e-commerce, retail, wholesale, and omnichannel companies should monitor and reduce their carbon footprint. This includes measuring carbon emissions throughout the supply chain and identifying opportunities to reduce emissions, such as improving energy efficiency, shortening transportation distances, or using renewable energy sources.
Environmental impacts can also be reduced by using renewable energy sources such as solar or wind power. Installing solar panels on the roof of a company’s warehouse or office can help generate electricity for electric truck charging stations. Fuels such as electricity or even bio-natural gas (CNG) and bio-liquefied natural gas (LNG) have lower carbon emissions and other pollutants than traditional diesel.

The production of packaging and other materials can generate significant amounts of waste that may not be recyclable or biodegradable. This waste can have a significant impact on the environment, including pollution and depletion of natural resources.
Packaging is therefore another major source of waste and environmental impact in supply chain management, logistics and freight shipping. Companies can reduce packaging waste by using recyclable or biodegradable materials and optimizing packaging design to reduce the amount of material needed so that the packaging is more efficient and lightweight.
To truly reduce environmental impact, companies must also promote sustainability throughout the supply chain. Trucking companies can partner with suppliers that emphasize sustainability, such as those that use renewable energy, reduce waste, select environmentally friendly products and materials and generally prioritize environmental management. This can help reduce the environmental impact of the entire supply chain.
The construction of warehouses, distribution centers, logistics warehouses and other facilities can have a significant impact on land use. In areas where land is scarce, building such facilities can lead to deforestation, habitat destruction, and other environmental problems.
Warehouses can be a significant source of energy consumption and greenhouse gas emissions. To reduce these impacts, companies can adopt environmentally friendly storage practices, such as energy-efficient lighting, heating, and cooling systems; optimized warehouse layouts to reduce transportation distances; and the use of renewable energy sources such as solar panels.
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For more information: http://www.eshoplogistic.com

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Servizi a Valore Aggiunto – Value Added Services (VAS)

Un buon partner di logistica ecommerce Italiano (e-commerce logistic Italy) deve avere la possibilità di dare soluzioni anche in altre nazioni sia Europee che extra Europee: logistica ecommerce Germania, logistica e-commerce Francia, logistica ecom Spagna, ecommerce fulfillment UK. Di particolare interesse avere soluzioni di logistica ecommerce negli USA (Stati Uniti ecommerce fulfillment and logistics).

Importante la possibilità del ecommerce logistic Italia di potersi integrare con numerose piattaforme di vendita online quali: Koomo Logistic, Salesforce Logistic, Magento Logistic, Prestashop Logistic, Adobe Logistic, Oracle Logistic, ecc.

Inoltre l’e-commerce (vendite online) provider Italy deve avere ottime relazioni con agenzie di full outsourcing (full out sourcing).

Logistic project manager, Logistic account manager devono essere d’assistenza al merchant.

Queste appena esposte sono solo alcune veloci nozioni a ruota libera della gestione operativa di un 3 PL ecommerce.

I benefici tecnologici ed operativi della Logistica B2C (D2C) devono essere applicati anche alla gestione B2B ed omnichannel (omnicanalità).

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Per maggiori info: http://www.eshoplogistic.com

Gestione Spedizioni eCommerce

La Logistica ecomerce deve essere dotata di potente e tecnologico TMS (Transport Management System) interfacciato automaticamente con più vettori possibili al fine di poter garantire numerose e varie soluzioni di spedizioni e-commerce sia spedizioni ecommerce nazionali che spedizioni ecommerce internazionali.

Il tracking n. della spedizione verrà inviata in modo automatico all’ online merchant.

Messaggi email o SMS verranno inviati al consumatore finale.

Le spedizioni ecommerce saranno tracciabili sul TMS del 3 PL e sui siti dei corrieri.

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Per maggiori info: http://www.eshoplogistic.com

Gestione Logistica Italia Ordini Vendite Online

I sistemi tra il venditore online e la logistica ecommerce saranno sempre interfacciati in modo da scambiare le informazioni relativamente agli ordini ricevuti.

L’operatore Ecommerce Logistic provvederà ad effettuare il picking (prelievo) degli articoli, posizionarli nella zona di approntemento ordini.

L’azione di imballaggio,avverrà come concordato con il venditore online: inserimento in semplici buste ecommerce, inserimento in scatole neutro o personalizzate.

Imballaggio di alta qualità con veline, oppure in pacchi regalo od eventi.

Verranno inoltre inseriti eventuali gadget, lettere, documenti, etichette di reso, ecc.

L’Italian e-commerce logistic provvederà ad inserire materiali riempitivi al fine di salvaguardare le merci ed il loro trasporto.

L’operatore ecommerce etichetta l’unità di spedizione con l’etichetta del corriere, es.: FEDEX, UPS, TNT, GLS, NEXIVE, SDA, Poste Italiane, DHL, ecc.

Le merci vendute online ed imballate verranno caricate sui mezzi dei corrieri: in modo sfuso, su bancali filmati, ecc.

Vari servizi a valore aggiunto (V.A.S.) sono possibili al momento dell’imballaggio: applicazione etichette, adesivi, plastificazione, personalizzazione capi ed imballaggi, applicazione o rimozione cartellini, prezzatura, eccetera….

FIFO e FEFO verranno rispettati dalla Logistica Ecommerce.

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Per maggiori info: http://www.eshoplogistic.com