eShop Logistic | Logistics and shipping for your ecommerce

Logistic for Hi-Tech, Fulfillment for Hi-Tech, Supply Chain for Hi-Tech

Hi-Tech market and Logistics services for Tech, Fulfillment for Tech 

Global revenue in the technology market is expected to continuously increase between 2024 and 2027 to total US$90.0 billion. After the fourth consecutive year of growth, the indicator is estimated to reach US$810.0 billion and thus a new peak in 2027.

As Wikipedia explains ( https://en.wikipedia.org/wiki/High_tech ): High technology ( high tech or high-tech ), also known as advanced technology ( advanced tech ) or exotechnology , is cutting edge technology : the highest form of technology available. It can be defined as the most complex or latest technology on the market. The opposite of high technology is low technology , which refers to simple, often traditional or mechanical technology; for example, a slide rule is a low-tech calculating device. As high technology ages, it becomes low technology, for example vacuum tube electronics . Furthermore, high tech is related to the concept of mid-tech, that is, a balance between the two extreme opposite qualities of low-tech and high tech. Mid-tech could be understood as an inclusive center that combines the efficiency and versatility of digital/automated technology with the potential for autonomy and resilience of low-tech.

Startups working on high technologies (or developing new high technologies) are sometimes called deep tech ; the term can also refer to innovations that are disruptive or based on scientific discoveries.

High-tech, as opposed to high-tech , can refer to self-service experiences that do not require human interaction.

For many, the visibility of the Supply Chain for the Italian technology industry , the Fulfillment for the Italian technology industry , the logistics for the Italian technology industry , are the most important factors . This is what www.eshoploigistic offers you :

Revolutionize the way you manage consumer electronics with innovative e-commerce logistics, marketplace logistics, e-commerce logistics and order fulfillment services from www.eshoplogistic.com

Our approach, specifically designed for the dynamic and frenetic technology sector, guarantees that your products are managed with precision, care and competence through mainly online sales channels, with great interest and attention to the world of marketplaces.

Managing the complexities of fulfilling consumer electronics orders involves managing several challenges.

Ensuring product safety throughout the order fulfillment process is critical due to the competitive nature of the industry.

Effectively addressing these challenges is essential to maintaining brand reputation and customer trust in the dynamic consumer electronics logistics landscape.

Inbound management, batch management, quality and quantity counters, warehouse services, picking and order preparation with the supply of personalized and fragile packaging, warranty management, returns management, value-added service management, transport management.

If you produce high-tech goods like electronic components, semiconductors, or computer hardware, your supply chain is likely a tangled web of complexity. With highly outsourced manufacturing and distribution networks spread across the globe, gaining true supply chain visibility can seem like an impossible dream. It’s no surprise that 65% of manufacturing supply chain decision makers don’t believe they have access to the right information and insights to make informed decisions.

But having that clarity on where your products are at each stage is becoming table stakes for success. If you can’t provide transparent updates to your customers about their orders, they will simply take their business elsewhere, to a competitor who can. Robust Supply Chain visibility is no longer just a nice-to-have feature, but an essential one.

The labyrinthine supply chains of high technology

To understand why supply chain visibility is so critical and yet so difficult for high-tech manufacturers, you need to appreciate the unique complexity of their supply chain networks. Unlike other manufacturing sectors, high-tech goods are highly innovative, engineering-driven products with a huge number of components sourced from around the world – a philosophy that is usually reflected in how they approach the supply chain .

On top of this sourcing complexity, high-tech manufacturers tend to outsource most of their distribution and logistics networks, giving them little direct control as 3PLs take care of it for them.

Heavy reliance on third-party logistics providers using their own siled systems further fragments visibility in the supply chain.

Another major challenge is the lack of robust data capture and advanced analytics capabilities across the high-tech supply chain. Most manufacturers only track key shipment events, such as departure and arrival times.

However, despite these barriers to visibility, high-tech companies are perhaps better positioned than any other sector to meet the challenge thanks to their culture of risk-taking and innovation.

Why start with real-time visibility?

  1. By starting with a dedicated real-time visibility platform, high-tech manufacturers can gain a true end-to-end view of their complex supply chain more quickly and cost-effectively than attempting to implement a larger technology overhaul all in one. once . It allows them to establish a resilient data foundation before adding more advanced functionality.
  2. Investing in a real-time visibility platform is relatively low-cost and low-risk compared to embarking on massive, transformative implementations of technologies like transportation management systems (TMS).

Visibility platforms are SaaS-based cloud solutions versus more serious on-premise TMS implementations. So getting started requires a much smaller initial investment, and you can quickly increase your ROI thanks to the visibility you get.

  1. While full TMS platforms are great for handling key road freight responsibilities, they have limited capabilities for high-speed air and parcel shipping, a key part of high-tech supply chains.

When do manufacturers prioritize visibility?

Most high-tech manufacturers don’t begin to seriously evaluate supply chain visibility platforms until they reach an inflection point of explosive growth that explodes their archaic logistics systems.

Investing in visibility has become imperative for other high-tech brands as they have expanded into new international manufacturing centers and markets.

Sometimes, visibility becomes critical when a high-tech company prioritizes providing a premium customer experience in a hypercompetitive market.

Whatever the specific motivating factor, most high-tech logistics professionals believe that point-to-point logistics software and manual practices are no longer sufficient once they reach a certain scale and scope of global operations. Investing in real-time visibility becomes an operational necessity.

Why transparency matters

Achieving true end-to-end supply chain visibility may seem like a dream for high-tech manufacturers weighed down by the complexities of managing increasingly challenging global supply chains. But by making smart, manageable investments in visibility early, these innovative companies can finally gain the elusive transparency and real-time decision-making they need to meet growing customer expectations and outperform the competition.

Revolutionize the way you manage consumer electronics with innovative e-commerce logistics, marketplace logistics, e-commerce logistics and order fulfillment services from www.eshoplogistic.com

Our approach, specifically designed for the dynamic and frenetic technology sector, guarantees that your products are managed with precision, care and competence through mainly online sales channels, with great interest and attention to the world of marketplaces.

Managing the complexities of fulfilling consumer electronics orders involves managing several challenges.

Ensuring product safety throughout the order fulfillment process is critical due to the competitive nature of the industry.

Effectively addressing these challenges is essential to maintaining brand reputation and customer trust in the dynamic consumer electronics logistics landscape.

Inbound management, batch management, quality and quantity counters, warehouse services, picking and order preparation with the supply of personalized and fragile packaging, warranty management, returns management, value-added service management, transport management.

https://gazzettalogistica.it/author/eshoplogistic/

Logistic ecommerce tech italy, logistic e-ecommerce tech italy, logistic b2c tech italy, logistic b2b tech italy, fulfillment tech italy, supply chain tech italy

Logistic Services for Beauty & Cosmetic Italy, Fulfillment Services for Beauty & Cosmetic Italy

Logistic Services for Beauty & Cosmetic Italy, Fulfillment Services for Beauty & Cosmetic Italy

In 2023, the value of consumption of cosmetic products in Italy amounted to approximately 12.53 billion euros, an increase compared to the previous year, when this figure amounted to approximately 11.5 billion euros.

As mentioned by Wikipedia : Cosmetics are composed of mixtures of chemical compounds derived from natural sources or created synthetically.

Cosmetics serve various purposes, including personal and skin care . They can also be used to hide imperfections and enhance natural features (such as eyebrows and eyelashes ). Makeup can also add color to a person’s face, enhance their features, or completely change the appearance of the face to resemble a different person, creature, or object.

People have been using cosmetics for thousands of years for skin care and appearance improvement. Visible cosmetics for women and men have gone out of fashion over the centuries.

Some early forms of cosmetics used harmful ingredients such as lead that caused serious health problems and sometimes resulted in death. Modern commercial cosmetics are generally tested for safety, but may contain controversial ingredients and ingredients that cause allergic reactions.

The European Union and regulatory agencies around the world have strict regulations for cosmetics.

Italy has one of the largest cosmetics markets in the world. Specifically, in 2021 the country was the third largest market for cosmetic products in Europe, while the top three largest players globally were the United States, China and Japan.

The cosmetics and skincare industry wages a constant tug-of-war battle between supply and demand.

Beauty and cosmetics consumers can be fickle: today’s cosmetics may no longer be in fashion tomorrow.

Beauty, cosmetics and skincare companies relentlessly promote the latest trends, often enlisting celebrities to help them.

Once demand is generated, they must ensure that those products are on shelves and available for purchase while they are hot.

The movement of products to the point of sale is essential and requires punctual and reliable transport, storage and distribution.

Managing cosmetics logistics requires expertise in numerous areas.

To thrive in the current economic climate, cosmetics logistics managers and third-party logistics (3PL) providers must handle high volumes of products, understand temperature and handling restrictions, utilize licensing, and ensure on-time delivery to a competitive cost

Compliance

The cosmetics industry is subject to rigorous regulatory frameworks and quality standards, safeguarding consumer protection and product safety.

Seamless logistics operations require meticulous compliance with labeling, documentation and import/export requirements.

Special checks

Maintaining the original quality and integrity of cosmetic products depends largely on sound storage and distribution practices. Temperature- and humidity-controlled storage facilities are essential for delicate items such as skin care products and fragrances. By implementing efficient picking, packing and transportation processes , companies can minimize errors and ensure rapid order fulfillment. Leveraging technology-based solutions , such as barcode scanning and automated inventory management systems, further streamlines operations for greater efficiency.

Visibility is renewed

The frenetic pace of the cosmetics and skincare industry creates a number of logistical and supply chain challenges. Efficient supply chain management is key, but since most cosmetics and skincare companies use contract manufacturers, visibility into logistics and transportation can be a major obstacle.

Relieve warehouse worries

Warehouse management is another important aspect of the cosmetics and skincare industry, as some products are perishable or require refrigeration.

Additionally, the industry is heavily regulated and 3PLs require certain licenses to handle products.

Get a TREAT streaming

Health care, beauty, and cosmetic products are often sold in a variety of retail streams.

Larger companies often target four markets:

  • consumer products to large retailers and pharmacy chains;
  • beauty and cosmetic supplies to salons and professional product groups;
  • luxury brands to department stores and boutiques;
  • dermatological products through dermatologists.

While large wholesalers often seek partial or truckload deliveries, smaller buyers may instead rely on parcel and expedited shipping.

Even large-scale organized distribution often requires different packaging. In a large retail or pharmacy chain, packaging is critical to making a product stand out. Different shapes and sizes of packaging are the norm, sometimes even for the same product.

Some cosmetics companies achieve this by using 3PLs and implementing postponement packaging strategies.

What is cosmetics logistics?

Cosmetics logistics refers to the outsourcing of e-commerce logistics Italy , http://www.eshoplogistic.com/ , e-commerce logistics Europe , e-commerce logistics Europe, e-commerce logistics Italy , e-commerce logistics Italy , to third parties. This includes warehousing, inventory management, picking and packing, and automated transportation.

Third parties such as www.eshoplogistic.com partner with DTC brands by providing cosmetic fulfillment infrastructure and technologies needed to meet customer expectations for fast and convenient transportation and remain competitive while keeping costs low.

Establish a logistics strategy for cosmetics with www.eshoplogistic.com

With a global network network and cutting-edge technology, www.eshoplogistic.com offers a wide range of fulfillment capabilities to help you create a cosmetics logistics strategy, including flexible fulfillment and other world-class logistics solutions world.

www.eshoplogistic.com helps you grow your business faster and still provide a great customer experience as you expand.

Redevelopment of marketing and logistics

Since the beauty and cosmetics business is market-driven, marketing drives many beauty and cosmetics companies.

Cosmetics companies that plan ahead and encourage marketing and logistics functions to work together may have a better chance of successfully completing their missions more cost-effectively.

When marketing involves logistics on the front end of a campaign, it can help determine how best to manage projections and timing and not operate in a reactionary mode.

A challenge facing the cosmetics industry is to fully align the business side of the business with key customer requirements, then develop a logistics strategy that balances the relationship between service and cost to gain a competitive advantage.

One solution is a robust sales and operations planning process that brings all cross-functional partners together to share a common vision and places accountability for execution within the process.

Whether a cosmetics company sells to the mass market, specialty retail, or via e-commerce, accounting for transportation and logistics considerations is critical to easing the perpetual tug-of-war between supply and demand.

Management of subscription orders

For most online beauty brands, customer acquisition costs are high. By implementing a subscription box or recurring order model, you can ship products to your customers on a regular, pre-determined basis.

www.eshoplogistic.com ‘s simple integrations , merchants can seamlessly connect their online store to ESL technology and leverage subscription apps, or use ESL’s developer API to automatically fulfill subscription box orders it is reliable.

Reverse logistics

The management of product returns, repairs and recycling is a fundamental aspect in the cosmetics sector.

Efficiently managing customer returns, expired products or damaged items minimizes costs and promotes customer loyalty.

Simplifying reverse logistics processes allows companies to recover value from returned products, reduce waste and support sustainability commitments.

Transport

Transport represents a fundamental pillar of cosmetic logistics, ensuring that products reach their destinations quickly and economically.

The choice of the optimal transport mode, whether air, sea or road transport, depends on factors such as distance, product characteristics and customer needs.

Collaborating with reliable transportation partners and using real-time tracking systems allows companies to optimize transportation processes , reduce delivery times and exceed customer expectations.

Shipping ETA of 1 or 2 days

DTC brands are rapidly changing their transportation strategy to meet customer expectations.

By offering 1- or 2-day shipping, you can reduce cart abandonment and build a loyal customer base.

www.eshoplogistic.com also offers a 1 or 2 day shipping program, which is proven to attract new customers and drive repeat purchases for cosmetic brands.

International shipping

Expanding internationally can allow your business to grow at a faster rate than in your home market and allow you to build a global customer base. www.eshoplogistic.com takes this into account and can advise you on how logistics can help you expand abroad faster.

ESL operates an international fulfillment network and can ship orders to all countries where major carriers deliver, and we negotiate discounted bulk rates with carriers to provide simple and affordable international shipping capabilities.

This shows that there is a strong demand for independent online beauty and cosmetics brands. But even with so much opportunity, there are challenges, especially when it comes to logistics.

www.eshoplogistic.com is a premium 3PL offering cosmetics logistics solutions for fast-growing brands.

A fantastic unboxing experience

The unboxing experience is a crucial part of the product that customers purchase.

The extra effort you put into packaging has the potential to increase the perceived value of your product. Psychologically, it feels good to open an aesthetically appealing package.

www.eshoplogistic.com works with you to help you maintain superior brand quality, even when done outside of your four walls.

We offer multiple packaging options and partners, so you can design a custom box or poly bag for a variety of cosmetic products with inserts that will make your customers happy and keep them coming back for more.

End-to-end customer experience

We care about the customer experience as much as you do and are committed to being an extension of your team. From custom branded boxes to free plain packaging, ESL works with you to give you the unboxing experience you want. We also help you offer the fastest and most economical transportation options to meet your customers’ expectations.

As soon as an order ships, tracking is sent back to your store. We also offer returns management services, allowing customers to generate return shipping labels and track returns, processing and returning products to available inventory as efficiently as possible.

Brands and businesses looking to enhance and contribute to the beauty, cosmetics and well-being of their customers can leverage our B2B, e-commerce logistics and fulfillment services to fulfill orders and deliver an unforgettable post-purchase experience .

The beauty and cosmetics industries face unique challenges when it comes to selecting appropriate 3PL and logistics services.

www.eshoplogistic.com understands these unique challenges of the beauty and cosmetics industry, including: merchandise unloading management, quantity and quality control services, batch and expiry management, warehousing and warehouse services, management of thousands of SKU, rapid order processing through picking and packing processes, seasonal volume peak management and returns management with quality and quantity controls, value-added VAS services, customization and personalization services, kitting services and transportation services and transport.

That’s why we offer fulfillment services in Italy, fulfillment for Europe and fulfillment services worldwide for the logistics management of beauty and cosmetics and cosmetic products with very high levels of performance and quality, so that you can deliver effortlessly and without thoughts an exceptional shopping experience.

Contact us for more information on logistics services!

https://gazzettalogistica.it/author/eshoplogistic/

Logistic services for Fashion Italy, Fulfillment services for Fashion Italy

Logistics in the fashion/clothing sector: roles and different types of logistics

Logistics for Fashion, Clothing and Accessories, Footwear, Luxury, Costume Jewelry, Lifestyle and Sports Items.

INBOUND logistics, INVENTORY management, STORAGE, TRANSPORT AND SHIPPING, B2C Fulfillment Italy , B2C Fulfillment Europe , Fashion Logistics Italy and so on are critical aspects of a SUPPLY CHAIN in the fashion, apparel , luxury , footwear, sporting goods, costume jewelry accessories or clothing sectors in general.

Manage the complexities of order fulfillment with apparel logistics and fulfillment services, fashion logistics Italy, accessories logistics services Italy, e-commerce logistic services Italy, retail logistic services Italy, wholesale logistics Italy, B2C DTC e-commerce logistics services Italy, involves managing several challenges.

Ensuring product quality throughout the entire order management and fulfillment process is critical due to the competitive nature of the industry.

Effectively addressing these challenges is essential to maintaining brand reputation and customer trust in the dynamic logistics landscape of the fashion industry.

www.eshoplogistic.com with its highly specialized and customizable Fulfillment services in Italy and Europe helps companies and brands reach international markets with quality and economically sustainable results.

Inbound services, quality and quantity control, warehousing services (put a-way), storage services for hung and hung garments, picking services, packaging actions, supply of ad hoc packaging for hung and hung shipments, returns management with reconditioning and vas .

Our logistics and fulfillment services also handle luxury products and costume jewelry through a boutique logistics approach.

Types of logistics and their roles in the Fashion, Clothing and Accessories, Footwear, Luxury, Costume Jewelry, Lifestyle and Sports Items sectors.

This industry requires a heavy reliance on logistics to move clothing around the world.

Therefore, logistics plays a vital role in the fashion/apparel industry.

Below are different types of logistics and their role in the apparel industry and above-mentioned sectors.

Warehousing , Storage, Inventory Management

Warehousing is an important function in the logistics industry. It meets the need of storing and packing and shipping goods. Automation and technology play a critical role in warehouse success.

The role of warehousing is fundamental in the fashion and clothing industry because garments must be carefully selected and stored according to sizes, colors and other specifications. Such organized storage ensures efficient order picking. Alternatively, for some items, maintaining the right temperature and humidity is also essential.

www.eshoplogistic.com offers a wide range of STORAGE solutions: on shelves, with structures for hanging garments, on pallets.
Professional management of orders and OUTBOUND, Pick & Pack, simple and complex packaging action, management and reconditioning of returns (e.g. washing, ironing, steaming, etc.). Specific services on request and with added value (kit assembly, printing and insertion personalized cards and gift packaging, stitching, etc.). Supply of neutral and personalized PACKAGING, filling materials, heat shrinking , filming , etc.

Transport and Shipping

Transportation deals with the movement of raw materials and finished products. Many times goods cover a long journey through warehouses, distribution centers, retailers and so on. Various modes of transportation such as trucks, ships and air cargo. Furthermore, in the case of interstate transportation and import-export, the documentation must be solid to ensure smooth movement.

Thanks to our. experience of over 30 years , to our. partners, to our solutions, we are the experts in the world of b2c and b2b e-commerce shipping .

We will not ONLY provide you with a single solution, but we will propose countless ones to identify the best solutions for your needs, be they price, quality of service, type of service or delivery time.

We will act as your personal consultants to find the best solutions for you!

Starting from a single shipping management system (TMS), you will have the possibility to use most national and international couriers.

With a single integration you will open the doors of the world to your activities: shipments of envelopes, packages, groupage, LTL, FTL, Container, we are ready to assist you.

We will offer you solutions with express couriers, postal solutions, same day delivery, low cost insurance, cash on delivery management (Cash on Delivery – COD), shuttles and much more.

We can customize SMS, emails, messages during the shipping life.

We offer Cross Docking Italia and Drop Shipping Italia services of the highest level

Reverse logistics, returns management

Reverse logistics includes logistics activities involved in returning goods for any reason, including exchange, damage, repair, etc. Reverse logistics plays a crucial role in the e-commerce supply chain as customer satisfaction is closely associated with it.

Role of reverse logistics in the fashion industry :

With e-commerce, customers may order the wrong size or the color may not match their expectations. In these cases, customers exchange or return products and reverse logistics comes into play. Reverse logistics can be expensive for the company, but it is directly related to customer satisfaction. Therefore, the efficiency of reverse logistics is extremely important to the success of the company.

Returns management

Returns management is a process of managing returned goods. It may involve repair, refurbishment and replenishment. The process depends on the reason for the return. For example, if goods are returned due to damage, they must be repaired before restocking.

Role of returns management in the fashion/apparel industry :

When managing returns for apparel or apparel companies, you need to handle items returned due to sizing issues, defects, or customer preferences. These garments need to be replenished after the required treatment.

Thanks to our logistics and fulfillment solutions , we can better manage e-commerce and B2B returns: home collection, end-to-end tracking, acceptance of returns, quality control, quantity control, item restoration, re -labelling, re-packing, stain removal, reconciliation and value-added services on request.

Each process is automatically recorded in our WMS IT system for complete visibility of your returns.

Available to use WMS of our customers and third parties to manage returns logistics in the most personalized way possible.

On-time management of returns offering complete end-to-end visibility and transparency with particular attention to the management of returns from Marketplaces and offering a single management point from all sales channels ( Omnichannel Logistics ).

Possibility of cross-docking, consolidation, drop-shipping solutions with reshipment of returns on pallets or cardboard pallets to third-party logistics structures, including abroad.

Optimization of returns flows, reduction of logistics costs and development of more sustainable fulfillment processes.

https://gazzettalogistica.it/author/eshoplogistic/

TAGS: E-commerce logistics Italy , e-commerce logistics Italy , b2c logistics Italy , b2b logistics Italy , e-commerce fulfillment Italy , e- commerce fulfillment Italy , b2c fulfillment Italy , b2b fulfillment Italy , e-commerce logistics Milan , e-commerce logistics Milan , B2C logistics Milan , B2B logistics Milan , e -commerce logistics Parma, e-commerce logistics Parma, B2C logistics Parma, B2B logistics Parma, fashion logistics Italy , fashion logistics Milan , fashion logistics Parma, fashion logistics Florence, Rome logistics , e-commerce logistics Turin , Turin e-commerce logistics , fulfillment ecommerce Turin , e-commerce fulfillment Turin , fashion returns management in Italy , fashion reverse logistics in Italy , fashion reverse fulfillment in Italy , fashion logistics in Italy , fashion logistics in Parma, fashion logistics in Milan

Cross Docking Drop Shipping

www.eshoplogistic.com (ESL) offers Cross Docking and Drop Shipment services on Italian territory and internationally.

We offer logistics and supply chain services such as: unloading, reloading, courier relabelling, reshipping, specific management of foreign returns, consolidation, logistics hub services for foreign partners, dedicating specific warehouse areas and allowing the installation of IT systems (WMS, TMS) of third parties.

But let’s get into the details…

A. What is Drop Shipping ?

Drop shipping, as indicated by Wikipedia, is an innovative supply chain management activity in which merchants do not store goods in warehouses, but send customer orders and shipment data and information to a manufacturer, wholesaler or retailer who will undertake to send the goods directly to the final recipients.

Primary features Drop Shipping

  • Merchants do not need to manage goods in the warehouse, thus reducing storage costs and operational complexities.
  • Merchants purchase goods from suppliers only after customers have placed orders.

Advantages of drop shipping

  • Scalability and flexibility;
  • Lower risk and financial commitment;
  • Reduced overhead costs;
  • Greater variety of products;
  • Geographic expansion ;

Drop shipping limitations

  • Dependence on suppliers;
  • Limited control over inventory and fulfillment;
  • Lower profit margins;

B. What is Cross Docking ?

Cross docking is a logistics strategy that simplifies the shipment of goods from suppliers to customers. The cross docking process, as indicated by Wikipedia , involves minimal handling and storage time. Cross dock occurs in a logistics or fulfillment warehouse in Italy , fulfillment in Europe , Fulfillment in the world. They can order, consolidate and reroute goods based on customer orders or destination locations.

Main features of Cross Docking

Cross docking is commonly used to consolidate shipments from multiple suppliers into single outbound deliveries.

Advantages of cross-docking

  • Improved inventory management;
  • Optimized transport;
  • Flexibility;
  • Reduced inventory costs;
  • Greater efficiency;

Cross-docking limitations

  • Risk of errors: The fast-paced nature of cross-docking increases the risk of errors, inaccuracies and damage during management.
  • Greater dependence on transport;
  • Coordination complexity;

Final thoughts

Choosing between Cross Docking vs Drop Shipping is a difficult decision. Cross docking offers rapid movement of goods and is ideal for high-volume shipments. Drop shipping, on the other hand, offers flexibility and scalability by eliminating inventory management.

For more information, contact us via the customer inquiry form www.eshoplogistic.com

Ecommerce Returns Management Italy, E-Commerce Returns Management Italy

Ecommerce Returns Management Italy, E-commerce Returns Management Italy

A global average of 29% of all products ordered online are returned!

This is a major challenge to e-commerce profitability, especially for online merchants that offer free shipping and returns. A high rate of return can mean the difference between your ecommerce channel making a profit or not!

That’s why effective management of e-commerce returns is a must for many Companies and merchants:

Solution to handle e-commerce returns in Italy and in the World: use the returns services by www.eshoplogistic.com

The management of RETURNS is fundamental for the economic and strategic success of online, retail and wholesale sales and obviously to guarantee the satisfaction of the final consumer.

Thanks to our logistics and fulfillment solutions, we can better manage e-commerce and B2B returns: home collection, end-to-end tracking, return acceptance, quality control, quantity control, product restoration, re-labelling, re-packing, stain removal, reconciliation and value-added services on request.

Each process is automatically recorded in our WMS IT system for complete visibility of your returns.

Also available to use WMS of our customers and third parties to manage returns logistics in the most personalized way possible.

On-time management of returns offering complete end-to-end visibility and transparency with particular attention to the management of returns from Marketplaces and offering a single management point from all sales channels (Omnichannel Logistics).

Possibility of cross-docking, consolidation and drop-shipping solutions with shipping of returns on pallets or cardboard pallets to third-party logistics structures, including abroad.

Optimization of returns flows, reduction of logistics costs and development of more sustainable fulfillment processes.

E-commerce returns best practice

A. Leverage technology to manage returns

Embrace technology to simplify and streamline your returns management process.

Modern technology, such as AI-based analytics, can automate much of the returns process ensuring speed and efficiency.

An important area where this technology is applied is inventory management upgrades. AI-powered analytics can automatically update inventory levels to reflect the availability of the returned product; ensure stock levels are accurate, avoiding overstocking and understocking.

Additionally, advanced analytics can automatically transfer returns to the closest warehouse with the highest demand, as well as calculate the most cost-effective methods and routes for returns.

This level of automation leads to greater efficiency and cost savings.

B. Offer free and convenient returns

If you want customers to continue shopping with you, even after returning an product, your best bet is to make the returns process as simple as possible.

You can do this by providing:

  • Prepaid return shipping labels
  • Multiple drop-off locations or pickup services
  • Notifications when refunds are complete

Providing free return shipping may be expensive, but it’s a critical step to both meeting customer expectations and staying competitive.

C. Ensure sustainability

As e-commerce continues to grow, so too does the importance of incorporating sustainability into every aspect of your business, including managing e-commerce returns.

This is possible if:

  • Minimize packaging waste
  • Recycle returned products whenever possible
  • Encourage responsible consumer behavior (incentives for eco-friendly choices)

Using these best practices will lead to the strength and growth of your e-commerce business.

D. Simplify returns processing

Once returned products arrive, handle them effectively to minimize losses and maintain customer satisfaction:

  • Evaluation of the conditions of the returned products
  • Quick processing of refund or appropriate exchange
  • Replenish eligible products
  • Update your inventory management system

E. Return to profit with good e-commerce returns management

Managing e-commerce returns effectively is essential to maintaining customer satisfaction and business success.

By implementing a clear returns policy, optimizing your returns process, and continuously working to reduce returns, you will win at ecommerce returns management and create a positive experience for both you and your customers.

Keep in mind that the e-commerce landscape is constantly evolving, so your business must remain agile and adaptable, which AI-powered analytics enables thanks to its speed, flexibility, and scalability.

When you implement best practices for e-commerce returns, you will:

  • Reduce returns
  • Hold on to profits
  • Optimize your inventory

F. Improve product information

Provide accurate, detailed product information to customers so they can make informed decisions and minimize potential dissatisfaction.

To include:

  • Dimensions
  • Materials
  • Care instructions
  • Customer reviews and ratings
  • High quality images and videos

G. Prediction and prediction

Forecasting is something that all e-tailers need to do, and having the right yield forecasting tools makes life a lot easier.

A returns forecast can tell you when to expect future returns and approximately how many products will be returned. If you define your performance forecasts precisely, you will be able to adjust your campaigns and promotions based on the changes you see in customer behavior.

For example, AI-based analytics may predict that certain products are likely to have high return rates in the next season, allowing you to make data-driven decisions on:

  • Inventory
  • Marketing strategies
  • Resources
  • Budget

If your e-commerce business needs to reduce returns, optimize inventory and increase profits, you can contact our team and find out more about how our operation can help you!

3PL bologna3PL milan3PL parma3PL piacenza3PL turin3PL veronab2b logistics bolognab2b logistics milanb2b logistics parmab2b logistics piacenzab2b logistics turinb2b logistics veronab2c logistics bolognab2c logistics milanb2c logistics parmab2c logistics piacenzab2c logistics turinb2c logistics veronae -commerce logistics VeronaE-commerce logistics Piacenzaecommerce logistics bolognaecommerce logistics milanecommerce logistics parmaecommerce logistics turinfulfillment bolognafulfillment milanfulfillment parmafulfillment piacenzafulfillment turinfulfillment veronalogistics services bolognalogistics services milanlogistics services parmalogistics services piacenzalogistics services turinlogistics services veronareturns management bolognareturns management milanreturns management parmareturns management piacenzareturns management turinreturns management veronashipments bolognashipments milanshipments parmashipments piacenzashipments turinshipments veronastorage bolognastorage milanstorage parmastorage piacenzastorage turinstorage veronaSupply chain bolognaSupply chain milanSupply chain parmaSupply chain piacenzaSupply chain turinSupply chain veronatransport milan — ecommerce logistics parmatransports bologna — ecommerce logistics piacenzatransports parma — ecommerce logistics turintransports piacenza — ecommerce logistics veronatransports turin — ecommerce logistics bolognatransports veronawarehouse bolognawarehouse milanwarehouse parmawarehouse piacenzawarehouse turinwarehouse veronawarehousing bolognawarehousing milanwarehousing parmawarehousing piacenzawarehousing turinwarehousing veronaEdit

Speaking about ecommerce Fulfillment Italy and ecommerce Logistic Italy

Talking about Fulfillment ecommerce , Ecommerce Fulfillment , Ecommerce Logistics , Ecommerce Logistics , may seem like a dry topic in eCommerce, despite its vital role in determining success.

An effective Fulfillment or Logistics Service is essential in the customer journey, as it influences the possibility of a customer becoming a repeat buyer.

Delays, partial deliveries or complex returns processes can impact the customer experience and compromise customer loyalty.
A web report highlighted that 40% of online shoppers want faster delivery and transportation services and that this is one of the main factors driving users to purchase more often, so offer Fulfillment options Italy , Faster Fulfillment Europe represents an immediate turning point.

Furthermore, efficient Supply Chain and Order Logistics processes do not improve the customer experience, but enable significant cost savings, such as reduced personnel and packaging costs and minimized transportation expenses through intelligent order routing.
Historically, Italian and international B2B logistics focused on large quantity deliveries to retail networks.

Today, it’s about picking individual items for a network of locations with shorter delivery times, further complicated by customer expectations around same-day Click & Collect and weekend delivery.

Improving your logistics , fulfillment service is complex, as factors such as product range, geography, store network, product characteristics, customer profiles, scale and seasonality influence the optimal approach . Regardless of the environment, successful delivery models focus on three areas: process, technology and people.

Processes

Key considerations include:

  • In-store versus distribution center (DC) distribution : DC logistics typically has lower picking costs due to automation and efficiency, while in-store logistics leverages existing inventory and reduces transportation due to proximity.
  • Picking strategy: Batch picking minimizes travel time but requires order consolidation before packing, while cluster picking is effective for smaller items supported by appropriate technology.
  • Packaging Environment: Physical space is critical for scaling. Adequate space for picking carts, consolidation bins and accessible packaging materials are key.

Technology

Key considerations include:

  • Order Routing: For multi-location fulfillment, you need to consider factors such as proximity to the customer, inventory availability, and fulfillment location capacity. The technology should optimize routing decisions based on these variables.
  • Stock integrity: Systems should ensure the accuracy of stock levels in real time, controlled in product details and checkout stages. POS systems require frequent communication to reflect in-store sales.
  • Automation: High volumes can justify investments in automation such as goods-to-man systems, sorting systems and pick-to-light technology, improving efficiency in a DC environment.
  • Digitalization: Save paper, improve accuracy and speed up processes by using digital versus paper picking and packing technology.
  • Innovations in last mile delivery, such as crowdshipping and smart hubs, are improving the efficiency and safety of the final delivery phase. Subscription-based fulfillment models, which provide consumers with regular, predictable deliveries, are also on the rise.

People

Key considerations include:

  • Incentives: Align incentives across the company to support online channels. For logistics and fulfillment services Italy , Fulfillment for Europe, in-store, store managers’ incentives should be aligned with e-commerce goals to prioritize fulfillment.
  • Specialization: Specialization of staff in specific tasks can improve efficiency but can reduce flexibility. Staff with a holistic view often provide valuable insights for process improvement.
  • Visibility: Make order fulfillment performance visible to staff, not just managers. Real-time dashboards in picking areas can visualize queues and productivity, potentially gamifying performance to motivate staff.

There is also a growing demand for sustainable logistics and fulfillment practices and logistics site locations are key. This is confirmed by online searches that can be evaluated by statistics and services similar to Google Analytics. Below is a list of the most searched key words: E-commerce logistics Italy , E-commerce logistics Italy , E- commerce logistics Milan , E-commerce logistics Milan , E -commerce logistics Turin , E-commerce logistics Turin , E-commerce logistics Piacenza , E-commerce logistics Piacenza , Logistics ecommerce Verona , e -commerce logistics Verona , e- commerce logistics Venice , e-commerce logistics Venice , e -commerce logistics Parma , e-commerce logistics Parma , e- commerce logistics Bologna , e-commerce logistics Bologna , e-commerce logistics Florence , e-commerce logistics Florence , logistics e-commerce Rome , E-commerce logistics Rome , Fulfillment Italy , Fulfillment in Europe , Returns management Italy , E-commerce shipping services . Value-added logistics services , b2c logistics in Italy , b2b logistics in Italy . E-commerce logistics Genoa , e-commerce logistics Genoa , e-commerce logistics Trento , e-commerce logistics Trento, e-commerce logistics Trieste, e-commerce logistics Trieste, e- commerce logistics Ancona, e-commerce logistics Ancona, e -commerce logistics Bari, e-commerce logistics Bari, Emilia logistics Romagna , Piedmont logistics , Lombardy logistics , Ligurian logistics , Veneto logistics, Friuli logistics, Marche logistics, Tuscan logistics, Umbria logistics , Lazio logistics, Campania logistics , Trentino Alto Adige logistics ..

Retailers are optimizing packaging sizes, using eco-friendly materials and reducing waste. Many consumers, especially millennials, are willing to pay more for sustainable products. Are retailers also exploring alternative parcel collection points to reduce the environmental impact of home deliveries and home services?
Retail stores are evolving into experiential spaces and extensions of the online experience where customers can interact with brands through unique in-store events, interactive displays and immersive experiences.

Additionally, retail environments must play a role in the fulfillment process. Stores should be delivery hubs, collection points, places to try before you buy and return points.

These considerations illustrate the complexity of designing and implementing an effective fulfillment model.

Investing in skills, time and technology to adapt fulfillment processes to meet and exceed customer expectations is becoming a necessity for brick-and-mortar retailers.

Winners are integrating physical and digital retail experiences, leveraging technology to meet customer demands for speed, convenience and personalization, while also focusing on sustainability and efficiency in fulfillment operations.
It’s time to put your order fulfillment processes in the spotlight because, for your customers, they already are.

For this reason it is necessary to rely on efficient logistics services such as those of www.eshoplogistic.com :

B2C & B2B eCommerce Logistics management

Management of each logistical flow with a warehouse IT system (WMS) suitable for the most varied needs of customers.

INBOUND management with quality and quantity controls, unloading of containers, pallets, packages, FTL, LTL and hanging items.

away management .

Wide range of STORAGE solutions: on shelves, with structures for hanging garments, on pallets.
Professional management of orders and OUTBOUND, Pick & Pack, simple and complex packaging action, management and reconditioning of returns (e.g. washing, ironing, steaming, etc.). Specific services on request and with added value (kit assembly, printing and insertion personalized cards and gift packaging, stitching, etc.). Supply of neutral and personalized PACKAGING, filling materials, heat shrinking , filming , etc.

We are not suppliers, we are your logistics colleagues, ready to support you to optimize flows, costs and help you extract the most from yours. operations and offer you the best warehouse services and the most innovative integrated logistics solutions.

You will have to concentrate on your commercial, marketing and strategic activities, the rest, i.e. the logistics, shipping, customer service and value-added services part will be managed by us as if we were part of your reality!

We manage specific logistics solutions for sales through MARKETPLACE.

We are scalable as yours should be. company: we can increase and decrease staff with organization and an eye for costs. We can manage your needs with multiple daily shifts, working 24/7.

We are also available to use our WMS. clients.

National and international returns logistics

The management of RETURNS is fundamental for the economic and strategic success of online, retail and wholesale sales and obviously to guarantee the satisfaction of the final consumer.

Thanks to our logistics and fulfillment solutions , we can better manage e-commerce and B2B returns: home collection, end-to-end tracking, acceptance of returns, quality control, quantity control, item restoration, re -labelling, re-packing, stain removal, reconciliation and value-added services on request.

Each process is automatically recorded in our WMS IT system for complete visibility of your returns.

available to use WMS of our customers and third parties to manage returns logistics in the most personalized way possible.

On-time management of returns offering complete end-to-end visibility and transparency with particular attention to the management of returns from Marketplaces and offering a single management point from all sales channels ( Omnichannel Logistics ).

Possibility of cross-docking, consolidation, drop-shipping solutions with reshipment of returns on pallets or cardboard pallets to third-party logistics structures, including abroad.

Optimization of returns flows, reduction of logistics costs and development of more sustainable fulfillment processes.

B2C and B2B e-commerce shipping

Thanks to our. thirty years of experience, to our. partners, to our solutions, we are the experts in the world of b2c and b2b e-commerce shipping.

We will not ONLY provide you with a single solution, but we will propose countless ones to identify the best solutions for your needs, be they price, quality of service, type of service or delivery time.

Starting from a single shipping management system (TMS), you will have the possibility to use most national and international couriers.

With a single integration you will open the doors of the world to your activities: shipments of envelopes, packages, groupage, LTL, FTL, Container, we are ready to assist you.

We will offer you solutions with express couriers, postal solutions, same day delivery, low cost insurance, cash on delivery management (Cash on Delivery – COD), shuttles and much more.

We can customize SMS, emails, messages during the shipping life.

Logistic: Details and Curiosity

LOGISTICAL DETAILS AND CURIOSITIES

 

fulfillment and supply chain activities become increasingly complicated based on the size of client companies and their volumes, the type of goods, their characteristics, delivery methods and countless additional variants.

Warehouse management activities do not only concern the administration of incoming (inbound) and outgoing ( Outbound ) flows of goods, but include the constant monitoring and supervision of all internal and external logistics operations involved in the distribution chain.

Below are some important factors for having an excellent logistics, supply chain and fulfillment activity:

  • Logistics: as defined by Wikipedia , and as per the definition that we report below thanks to this site, it is the fundamental part of operational activities:

“Logistics is the part of supply chain management that deals with the efficient inbound and outbound flow of goods, services and related information from the point of origin to the point of consumption based on customer needs. Logistics management is a component that holds the Supply Chain together in Italy and around the world. Resources managed in logistics can include tangible goods such as materials, equipment and supplies, as well as food and other consumables.

 

Logistics activities can be divided into three main areas: order processing, inventory management and freight transportation. Traditionally, order processing was a time-consuming activity that could take up to 70% of the order cycle time. However, with new technologies such as barcode scanning, computers and network connection, customer orders can quickly reach the seller in no time and stock availability can be checked in real time. The purpose of having an inventory is to reduce the overall logistics cost while improving customer service. Having a stock of finished products in advance can reduce the frequency of transportation to and from customers and accommodate the randomness of customer requests. However, maintaining an inventory requires capital investments in finished products and maintaining a warehouse. Storage and order picking account for the majority of warehouse maintenance costs. Freight transport forms a vital part of logistics and provides access to larger markets as goods can be transported hundreds or thousands of kilometers away. Freight represents two-thirds of logistics costs and has a significant impact on customer service. Transportation policies and warehouse management are closely intertwined.

The increase in business transactions through the Internet gives rise to the need for “e-logistics”. Compared to traditional logistics, e- logistics handles low-value parcels for customers spread across various destinations around the world. In e-logistics, customer requests come in waves compared to traditional logistics, where demand is constant.

 

Inbound logistics is one of the primary logistics processes that focuses on purchasing and arranging for the inbound movement of materials, parts, or unfinished inventory from suppliers to manufacturing or assembly plants, warehouses, or retail stores. detail.

 

Outbound logistics is the process relating to the storage and movement of the final product. The relevant information flows from the end of the production line to the end user.

Considering the services performed by logisticians, the main logistics sectors can be divided as follows:

  • Purchasing logistics
  • Distribution logistics
  • After-sales logistics
  • Disposal logistics
  • Reverse logistics
  • Green logistics
  • Global logistics
  • Domestic logistics
  • Concierge service
  • Reliability, availability and maintainability
  • Asset control logistics
  • Logistics of point of sale materials
  • Emergency logistics
  • Production logistics
  • Construction logistics
  • Capital project logistics
  • Digital logistics
  • Humanitarian logistics

 

Procurement logistics consists of market research , requirements planning, make-or- buy decisions , supplier management, ordering, and order control. The objectives in procurement logistics could be contradictory: maximize efficiency by focusing on core competencies, outsource while maintaining the company’s autonomy, or minimize procurement costs by maximizing security within the supply process.

 

Advanced logistics consists of the activities necessary to set up or establish a plan for carrying out logistics activities.

 

Global logistics is technically the process of managing the “flow” of goods through a supply chain from the place of production to other parts of the world. This often requires an intermodal transportation system by sea, air, rail and truck. The effectiveness of global logistics is measured in the Logistics Performance Index .

 

Distribution logistics has as its main task the delivery of finished products to the customer. It consists of order processing, warehousing and transportation. Distribution logistics is necessary because the time, place and quantity of production differ with the time, place and quantity of consumption.

 

Disposal logistics has the main function of reducing logistics costs and improving services relating to the disposal of waste produced during a company’s activity.

 

Reverse logistics denotes all those operations of reuse of products and materials. The reverse logistics process includes the management and sale of surpluses, as well as products returned to sellers by buyers. It is “the process of planning, implementing, and controlling the efficient and cost-effective flow of raw materials, work-in-process inventory, finished goods, and related information from the point of consumption to the point of origin to recover value or properly dispose of.” [12] More precisely, reverse logistics moves goods from their typical final destination to gain value or for proper disposal. The opposite of reverse logistics is forward logistics.

Green logistics describes all attempts to measure and minimize the ecological impact of logistics activities, including all forward and reverse flow activities. This can be achieved through intermodal freight , route optimization, vehicle saturation and city logistics .

 

  • Documentation management: the documents used for the management of the warehouse and e-commerce logistics services, e-commerce logistics services, B2B logistics services, fulfillment services , must be managed and compiled precisely, both at a fiscal and administrative level, looking for to limit the use of paper documents but increasingly using IT and automated tools, better considering the use of AI (Artificial Intelligence in Logistics).

 

  • Logistics staff management: to ensure that logistics and operational activities are carried out according to KPIs and SLAs and with a continuous search for logistics excellence, the assigned staff must be pre- selected, qualified and appropriately trained for the specific activities.

 

  • Safety in logistics structures: it is essential that the logistics structure follows all current regulations and that the working environment is clean and safe, both to guarantee the protection of its operators and for its activities.

In fact, accidents also have a negative impact on the corporate economy.

 

More and more companies are choosing to entrust warehouse management to 3PL companies, specialized in providing complete outsourced warehouse management services .

There are various types of outsourcing of warehouse activities :

  • Assignment of outsourced logistical operational activities.
  • Entrusting of operational activities within its own warehouse structures: in this case the 3PL will be able to undertake to hire warehouse staff, install adequate IT systems, implement automatic warehouse systems.
    A logistics outsourcing allows the company to contain certain operating costs and to make use of the specific skills of the logistics operator , such as flexibility and sharing of some capex and opex with other customers of the 3PL itself.

 

Order management

The preparation of B2C, D2C and B2B orders takes place using innovative IT systems and the use of AI or automatic scanners and tools.
Operational order management activities are part of that set of processes called logistics.

It is an activity that must be managed with maximum accuracy and which is part of the economy of a company.

The management of B2C, D2C and B2B orders must be managed and controlled by WMS systems, i.e. specific software that monitors and supervises all warehouse activities in a quick, optimized, high-performance and efficient way.
These are IT operating systems capable of integrating fundamental management aspects such as: master data management (customers and suppliers), products, references (SKU) and price lists.

These IT systems also help manage orders, transport documents, invoices, warehouse loading and unloading documents. It will thus be possible to have an updated and real-time situation of the order status, allowing you to maintain control over warehouse stocks and fulfillment and shipping priorities.

ESL also deals with the preparation of personalized orders such as gift packages, gift packages, Christmas packages, providing specific services ( kitting , silk paper, sample insertion, and many other value-added logistics services ).

Goods storage (Goods storage)

The logistics warehouse is that logistics structure capable of receiving goods, storing them (put-a-way) and making them available for picking, packing, shipping and delivery.
www.eshoplogistic.com deals with the management of goods storage, incoming and outgoing quantitative and qualitative controls.

The goods are deposited immediately after receipt. The goods can be located on pallet spaces, eCommerce shelves, structures for hanging garments or automated structures and in any case in the most suitable parts of the warehouse indicated by the IT systems.

An important index to always consider is the inventory turnover rate, which indicates how long it takes to consume a stock and replenish it again. There may be high rotation items (which are therefore sold and repurchased more frequently) and low rotation items (which have fewer movements and fewer sales). Knowing the turnover rate is fundamental for managing the logistics structure and for the success of a company.

In logistics operations for the storage of goods, both in the picking and shipping phases, barcode technology or RFID readers help to automate and simplify operational management.

E-commerce warehouse management

The e-commerce industry is constantly developing and changing and more and more companies are deciding to focus on online sales.

The advantages of ecommerce are countless, but it is important to consider using an ecommerce logistics operator that is an absolute guarantee, such as www.eshoplogistic.com .

Customer satisfaction is fundamental for the success of an e-commerce project which must be supported by quality, speed and economic and environmental sustainability: these are fundamental characteristics in both B2B and B2C.

Logistics outsourcing is increasingly being considered by companies, who can choose whether to outsource all of the activities (full out-sourcing or green field solution ) or just a part.

Shipments all over the world

ESL deals with shipping services e-commerce , ecommerce shipping , b2b shipping , worldwide and other tailor-made logistics solutions managed directly or via an international network.
www.eshoplogistic.com offers national and international express shipping solutions, taking care of the necessary customs procedures.

National and international transport can be managed with postal, semi-postal or express services, with tracking of goods and use of TMS online monitoring systems.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

Logistics, Fulfillment & Supply Chain: Definitions and Services by eShop Logistic ESL

LOGISTICS, FULFILLMENT AND SUPPLY CHAIN: ESL DEFINITIONS AND SERVICES

 

www.eshoplogistic.com and its Fulfillment for Europe , Fulfillment for USA , Fulfillment for Italy , Fulfillment for Asia , Fulfillment for Americas Network is able to offer services for various types of companies, from the largest to the smallest ones , also for start-up ecommerce projects but with compelling prospects or famous brands.

www.eshoplogistic.com offers a wide range of B2B logistics solutions and B2C logistics solutions (business-to-business and business-to-consumer), a sector that records significant growth values year after year.

The success of B2C is due to the increase in online purchases (from web and mobile), the development of new payment and shipping services and specialized solutions and companies for the sector.

B2B ecommerce fulfillment solutions concern operational logistics and supply chain solutions between commercial companies, be they suppliers or professional customers located at different points of the production chain.

An innovative, professional and advanced logistics company allows industrial and commercial entities to extend their range of action nationally and internationally without having to invest in new sales points or human resources .

ESL (www.eshoplogistic.com) provides professional operational management of logistics and fulfillment flows in Italy and around the world.

www.eshoplogistic.com (ESL) offers national shipping and international shipping services for B2C and B2B ecommerce through postal services, semi-postal services, drop shipping, cross docking, shipments with express couriers or shipping services.

On Demand it is possible to request cash on delivery (COD) payment services, ad hoc insurance, sending WhatsApp and SMS messages, emails, deliveries by appointment, deliveries to floors, porterage, same day delivery, deliveries with white gloves and much more. even more!

We provide warehousing services and goods storage services , guaranteeing quantity and quality controls on both incoming and outgoing goods.

We also provide storage in pallet places and on shelves or for hanging items.
We deal with pick & pack , i.e. logistical activities of picking up goods, order management, packaging, kitting, labelling, personalisation, gift packages and ad hoc solutions designed to guarantee the best purchasing and shipping experience for the end customer.

The order management service is carried out using scanners and innovative IT technologies, in order to guarantee precision and punctuality.

We pack goods of various types and sectors, even with requests for specific services such as personalized packaging, in series, with gift wrapping, silk paper, gift cards, management of serial numbers, management of batches and deadlines, etc.

We manage shipments with track & trace of goods (i.e. the goods monitoring system) with import/export declarations and customs management.

We guarantee an exceptional solution for the management of national and international returns, correlated with accurate checks, reporting and subsequent reconditioning of the packaging.

It is also possible to request extra services such as:

  • customization of sports clothing with logos, graphics or numbers;
  • label production;
  • sewing, embroidery, ironing, steaming, quality and safety seals;
  • production of photos and videos for e-commerce sites, in collaboration with established Italian and foreign studios (taking care, as necessary, of recruiting male and female models and choosing the locations);\
  • compilation of product technical data sheets, including photos taken at our facility.

Supply chain

What does supply chain mean?

As indicated on Wikipedia (and as reported below from the same source): Supply Chain means a supply chain, i.e. a complex logistical system made up of structures that convert raw materials into finished products and distribute them to final consumers (B2C) or to end customers (B2B).

Meanwhile, Supply Chain Management deals with the flow of goods within the supply chain in the most efficient way.

In sophisticated supply chain systems, used products can re-enter the supply chain at any point where the residual value is recyclable.

Supply chains connect value chains.

Suppliers in a supply chain are often classified by “tier”, with first-tier suppliers supplying directly to the customer, second-tier suppliers supplying to the first tier, and so on.

The phrase “Supply Chain” may have first appeared in a 1905 article in The Independent which briefly mentions the difficulty of “keeping an unbroken chain of supply with India” during the British expedition to Tibet.

The distribution chain therefore does not only concern the internal organization of the company, but also the coordination with suppliers and sub-contractors.

Fulfillment

What does Fulfillment mean?

As indicated by Wikipedia (and as we report below thanks to the same source): fulfillment Fulfillment house and Fulfillment Center (in British English: Fulfillment House and Fulfillment Center ) are modern terms to indicate a packaging warehouse . The terms were coined in the mid-1990s: “fulfillment center” usually refers to an in-house packaging warehouse, while “fulfillment house” tends to be used for companies that specialize in contract warehousing and packaging.

 

Origin of the term

The use of the word “fulfilment” in relation to freight shipments derives from the terms “order fulfillment” and “product fulfillment”, introduced by business management researchers analyzing supply chains in the late 1980s. This concept was soon picked up by public relations people working for packing warehouse companies, who felt that “distribution center” or “distribution house” sounded more positive and active than the old term “warehouse.” The terms are still so new and unknown outside that industry that “warehouse” is often added in parentheses or used as an alternative word in the same text, to explain to laypeople what “fulfillment center” or “fulfillment center” actually is. house of fulfillment”.

ESL ( www.eshoplogistic.com ) offers Fulfillment Italy and Fulfillment Europe services of great quality and success.

 

External or internal

Some companies, like Amazon, have their own fulfillment centers , while many smaller e-commerce companies outsource warehousing , picking, packing, and shipping tasks to outside logistics companies . These external fulfillment companies are known as third-party logistics providers (3PLs). Many larger companies with their own fulfillment centers also handle warehousing and shipping for other sellers. Amazon itself is an example of this, offering to handle warehousing and order fulfillment for third-party sellers.

Another very early example was Fingerhut, which expanded its fulfillment center in the 1990s to take on logistics services for other companies, including the company that eventually acquired Fingerhut: Federated Department Stores.[

 

Full Outsourcing

What does Full Outsourcing mean?

The term outsourcing indicates the outsourcing of some parts of the production process or support or sales processes.
Following the design and management phases of an e -commerce requires time and specific knowledge. In some cases, starting full outsourcing management can therefore prove very effective for a client .

The full outsourcing solution consists in entrusting the management of many or all operations to an external company .

The services offered by ESL are many:

The advantages of entrusting the management of B2B e-commerce logistics and B2C e-commerce logistics to a team of expert professionals are numerous: for example, reducing set-up costs, optimizing operational activities, reducing staff, using the latest technologies generation.

 

TAGS: B2B e-commerce fulfillment , B2B e-commerce fulfillment , B2C e-commerce fulfillment , B2C e-commerce fulfillment , Logistics outsourcing , full outsourcing , Italian supply chain

The Importance of Inbound in Logistics, Fulfillment and Supply Chain

THE IMPORTANCE OF “INBOUND” IN LOGISTICS AND SUPPLY CHAIN

www.eshoplogistic.com is a company specialized in logistics services for e-commerce sites , B2B logistics , retail logistics , wholesale logistics , industrial logistics and omnichannel logistics .

www.eshoplogistic.com offers efficient, fast, flexible, sustainable, competitive and high quality solutions thanks to the latest technologies, for hanging garments and for goods packaged, flat and/or on pallets.

  • We have unlimited storage capacity thanks to our logistics facilities in Italy, partner logistics sites in Europe, USA and America logistics and APAC.
  • We offer single package, pallet, partial or full load shipping services, optimizing transport. For example, hung goods and those packaged and in boxes are shipped together, in a single solution.
  • We use advanced IT systems for stock management (WMS), systems for managing shipments, transport and related tracking numbers (TMS), systems for managing customer assistance and related tickets (CRM).

In Logistics it is very important to immediately start managing operations in the correct way so as not to have inventory and order management problems later.

Consequently, www.eshoplogistic.com pays maximum attention right from the moment the goods are received.

In the INBOUND phases, once the goods have been unloaded, checked, they will be scanned and checked, with the possibility of value-added services such as quality control , quantity control , kitting and on-demand services managed with maximum collaboration with the customer and unsurpassed flexibility in compliance with the most stringent and professional KPIs.

Every imperfection will be documented, recorded in the systems and alert tickets will be sent to the customer. We also offer the possibility of documenting imperfections with photographic systems.

Each of our systems is managed in the cloud and on the web, with the possibility for customers to access online, extrapolating statistics, data and essential information. We also offer the possibility of reporting, access and personalized functionality .

Our warehouses are present:

San Zenone Al Lambro (Milan) and Latina (Rome).

solutions in the USA : in Chicago (Illinois) and Miami (Florida) with the possibility of further locations thanks to our partners.

Network partners in Europe, Americas, Asia.
• Unlimited warehouse spaces
• Unlimited locations for pallets and bins

Thanks to our logistics network we can identify suitable solutions for your needs and help you in your foreign expansion.

For more information on B2C ecommerce logistics services

For more information on B2C e-commerce logistics services

Find out more about B2B logistics services

Find out more about Supply Chain services

Find out more about Warehouse Management

Find out more about Logistics Management

Logistics for e-commerce

The e-commerce logistics solutions of www.eshoplogistic.com are valid for online sales of Fashion & Apparel , Beauty & Cosmetics , Lifestyle, Luxury , Dry foods, Sports, Footwear, Objects, offering logistics services for e-commerce , e-commerce web projects with logistics, shipping and transport management , with locations in Milan, Rome, Europe, the Americas, Asia.

TAGS: E-commerce logistics , Logistics for e-commerce , Logistics for e-commerce sites , logistics services with e-commerce , development of e-commerce sites and logistics

 

E-commerce B2C Logistics: A Comprehensive Guide to Supply Chain and Fulfillment

In the digital age, e-commerce B2C (Business to Consumer) logistics has taken on a central role in determining the success of online businesses. The supply chain and fulfillment are key components of this process, directly influencing customer satisfaction and operational efficiency. In this article, we will delve into the importance of e-commerce B2C logistics, the role of the supply chain and fulfillment, and how multilingual customer service and full outsourcing can optimize business operations.

E-commerce B2C Logistics: Fundamentals and Importance

E-commerce B2C logistics encompasses all the activities required to manage and deliver products from producers to end consumers. This process includes inventory management, warehousing, packaging, shipping, and returns management. Well-orchestrated logistics are essential for maintaining high levels of customer satisfaction, reducing delivery times, and minimizing operational costs.

The Supply Chain: Efficiency and Optimization

The supply chain is the backbone of e-commerce B2C logistics. It covers the entire journey of a product from production to final delivery. To optimize the supply chain, businesses must:

  1. Collaborate with Reliable Suppliers: Choosing reliable suppliers is crucial to ensure product quality and timely deliveries.
  2. Utilize Advanced Technologies: Supply chain management tools such as Order Management Systems (OMS) and Enterprise Resource Planning (ERP) software can help monitor and optimize the flow of goods.
  3. Adopt Flexible Sourcing Strategies: Implementing just-in-time or multi-sourcing strategies can help mitigate risks related to demand fluctuations and supply chain disruptions.
  4. Implement Reverse Logistics: Efficiently managing returns is vital for maintaining customer satisfaction and reducing costs.

Fulfillment: From Warehouse to Customer

Fulfillment encompasses all the operations needed to process an order, from receipt to delivery. The main steps in the fulfillment process include:

  1. Inventory Management: Continuously monitor inventory levels to avoid stockouts or overproduction.
  2. Picking and Packing: Accurately and promptly select and prepare products for shipment.
  3. Shipping: Partner with reliable couriers to ensure fast and secure deliveries.
  4. Returns Management: Implement efficient return policies to facilitate the return process and enhance customer experience.

Multilingual Customer Service: Global Support

In the context of e-commerce B2C, multilingual customer service is crucial for serving a global clientele. Effective customer service must be able to:

  1. Communicate in the Customer’s Language: Provide support in the customer’s native language to improve understanding and problem resolution.
  2. Resolve Issues in Real Time: Use multi-channel support platforms such as live chat, email, and phone to respond quickly to customer inquiries.
  3. Continuous Staff Training: Invest in ongoing training for staff to ensure high-quality service and keep up with the latest market trends.

Full Outsourcing: A Winning Strategy

Full outsourcing involves delegating all logistics operations to a specialized service provider. This approach offers numerous advantages:

  1. Reduction of Operational Costs: Outsourcing logistics operations helps reduce the fixed costs associated with in-house management.
  2. Access to Advanced Technologies: Outsourcing providers often use cutting-edge technologies to improve efficiency and accuracy in operations.
  3. Operational Flexibility: Full outsourcing provides the flexibility needed to scale operations according to seasonal demand or sales peaks.
  4. Focus on Core Business: Delegating logistics to experts allows companies to concentrate on strategic activities and product development.

Conclusion

E-commerce B2C logistics, with its intricate network of supply chain and fulfillment, is fundamental to the success of online businesses. Implementing efficient strategies and adopting full outsourcing solutions and multilingual customer service can significantly enhance business operations and customer satisfaction. Investing in e-commerce B2C logistics is not just a necessity, but a vital strategy for building a sustainable and customer-oriented business.